One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,921 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I queried the renewal price and was given a new quote I was very happy with by ML2”

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Posted 1 month ago

“Used chat to discuss renewal,cheaper than last year,easy to do and handled by SK3,good company to deal with,thanks”

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Posted 1 month ago

“Once again a great service provided with a great price, thank you to TM7.”

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Posted 1 month ago

“Had to wait for a few mins to talk to someone,I then spoke to kS8, who very quickly told me the answer to my query. They also offered me break down recovery for a good price, which I have excepted, as I couldn’t get it cheaper anywhere else. So happy customer”

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Posted 1 month ago

“It's worth the chat, it can save you money and makes things a lot clearer.”

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Posted 1 month ago

“Clear answers and satisfactory actions in a reasonable time frame.”

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Posted 1 month ago

“I needed to amend my vehicle insurance as I'm buying a new car. I need to close my current policy and get a new one. Ethan EC1 made it so simple and painless. Very polite, professional and helpful. Excellent service, thank you.”

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Posted 1 month ago

“KT7 was very efficient and sorted out my home insurance quickly and efficiently”

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Posted 1 month ago

“Very easy to deal with, lives up to the one call name. IS1 who I dealt with was very helpful and friendly and had my query addressed in no time.”

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Posted 1 month ago

“The live chat was easy with ML2. She was helpful and quick”

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Posted 1 month ago

“LE6.Leanne Warren-le6 was very helpful with my renewal. Explained everything and offered me an upgrade to the Platinum.”

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Posted 1 month ago

“VH3 was very helpful, pleasant, courteous and dealt with my questions competently”

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Posted 1 month ago

“Leanne Warren LE6 sorted my car insurance for me yesterday. First Class Service! She rang me in advance of my renewal date to give me information and review my quote. Leanne took time to answer my questions, she was extremely professional, nothing was too much trouble. Leanne arranged for my payment receipt to be sent by email and also post as I requested. What a pleasant lady. Makes a change to get personal advice these days ! Well done 👍🏻”

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Posted 1 month ago

“Great service today by LE6- Leanne Warren-le6”

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Posted 1 month ago

“it is a bunch of crooks. I opted out of the renewal but the company ignored this and started renewing the insurance policies with extreme difficulties cancelling it.”

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Posted 1 month ago

“Dealt with my query straightaway”

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Posted 1 month ago

“KT7 was so helpful, worked her hardest to review my policy at a reasonable price. She was patient, thorough and friendly.”

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Posted 1 month ago

“AE1 was brilliant”

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Posted 1 month ago

“I was helped SG3 with my enquiry. Thank you SG3”

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Posted 1 month ago

“I called to cancel my renewal but was offered a much better price so I took it.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 400,921 reviews