One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 411,426 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 411,426 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Wp1 was very helpful and sorted out my query very quickly .extremely polite, proffesional I received the best customer service ever Highly recommended thank you very much Wpi for all your help”

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Posted 1 month ago

“I spoke to BB7 today about changing my car insurance He was very helpful and professional and tried to help me as much as he could to get the best price possible”

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Posted 1 month ago

“Very easy to do good service”

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Posted 1 month ago

“I was assisted by TJ1 who was very kind and helpful and answered all my questions clearly and concisely and waited for me patiently whilst I needed to check something out”

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Posted 1 month ago

“OC3 provided fast and efficient 5* service”

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Posted 1 month ago

“JT3 was really helpful”

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Posted 1 month ago

“I recently had the pleasure of interacting with the online customer service person KT7 , and I was genuinely impressed. The response time was incredibly fast, and courteous, knowledgeable, and eager to help. What stood out most was their ability to resolve my issue efficiently while keeping me informed throughout the process. The communication was clear and professional, and I felt supported every step of the way. In a world where online service can often feel impersonal, this person went above and beyond to make the experience smooth and reassuring. Highly recommended for anyone seeking reliable and friendly support!”

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Posted 1 month ago

“FS7 was very helpful and sorted out my insurance policy without any problems 😀😀😀😀😀”

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Posted 1 month ago

“SM5 was very helpful. I able to renew my home insurance at a reasonable price.”

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Posted 1 month ago

“ET3 responded quickly and efficiently to my query.”

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Posted 1 month ago

“BC1 absolutely brilliant nothing too much trouble very polite and knowledgeable. Was able to get me a great deal on my car insurance and because of her I stayed with one call .”

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Posted 1 month ago

“Spoke to IS1 on chat, querying my policy. This method is quick and convenient for me and Isabelle was great. Very friendly and got me the answers I needed. Whole process was sorted in under 10 minutes. Service as it should be! Thank you”

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Posted 1 month ago

“KT7 was Very helpful and responsive”

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Posted 1 month ago

“AR5 was very helpful today and put my mind at rest”

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Posted 1 month ago

“AR5 was very helpful today and put my mind at rest”

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Posted 1 month ago

“AT7 provided me straight away with teh information I needed . Efficient and quick”

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Posted 1 month ago

“KL4 - cannot fault customer service and support. Renewal price was excellent value and Kia was very helpful in explaining extra's. Have been with one call for a number of years and very happy with service.”

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Posted 1 month ago

“able to renew my insurance at a reasonable price. SM5 very helpful.”

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Posted 2 months ago

“Kia KL4 was brilliant on the phone sorting out a temporary insurance for our new car, then again 2 days later organising our policy renewal. The service she has given is second to none, she was so patient and understanding when we had difficulties with the card payment and going through the new policy. Absolutely top class assistant in every way.”

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Posted 2 months ago

“Josh aka JC8 was extremely helpful after having a frustrating time with the portal. He totally understood my need to get new policy underway as soon as possible ready for new car as I had small window of opportunity for the call (Josh went through everything thoroughly as quickly as I required and I fully appreciated this). JC8 was very polite and professional and I was very glad to have him at the end of the phone to assist me. Thank you”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 411,426 reviews