One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 411,255 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 411,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Tommy (TM7) provided really good service and made changing my policy to cover my new vehicle really easy and painless - thanks Tommy!”

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Posted 2 months ago

“ET3 had been very helpful. My card I originally used last year I had closed and helped me ensure that I did not lose my home insurance”

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Posted 2 months ago

“Great all things done through portal agent CD3 thanks again”

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Posted 2 months ago

“I talked to a lady to day who sorted all my car insurance, she was incredibly helpful and professional. LE6 is her name.”

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Posted 2 months ago

“Bb7 Ben was very helpfull for the info I needed”

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Posted 2 months ago

“Thank you Ben BB7 for your help today. Very efficient, and helpful.”

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Posted 2 months ago

“GB3 was very helpful, and answered all my questions. He was 5****”

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Posted 2 months ago

“Ben (bb7-Ben) was really helpful quick easy process many thanx”

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Posted 2 months ago

“JH7 has helped a lot, went through my query and he ked everything for me for my peace of mind. Great service from start to finish!”

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Posted 2 months ago

“Great service from Isabelle, answered my questions and helped with my policy”

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Posted 2 months ago

“Solved problem and provided docs. BB7 BEN.”

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Posted 2 months ago

“Great help from chat assistant Tommy 👏🏻”

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Posted 2 months ago

“Excellent swift service by GB3 assistant.”

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Posted 2 months ago

“GB3 was very helpful and resolved my issue to my satisfaction.”

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Posted 2 months ago

“JC6 was fantastic. Resolved my problem instantly. Very impressed.”

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Posted 2 months ago

“I have been with One Call for many years and have always been happy with their service however this year I received a more competitive car insurance quote from another company. I contacted the live chat and had a conversation with Jack (JA7) who was very friendly, helpful and professional and managed to re quote for me at a price very near the other company. Excellent service from JA7.”

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Posted 2 months ago

“I did an online chat with GB3. They were really helpful and explained how to do what I needed help with. Thank you”

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Posted 2 months ago

“KT1 was very helpful today and got me a better deal for my home insurance”

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Posted 2 months ago

“Great service helped me out got my insurance quote Down by £50 great to chat with thank you LC6”

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Posted 2 months ago

“Great customer service today by Lydia B on live chat. Very helpful even though they couldn't compete with a quote elsewhere. I have been with OneCall for many years and had nothing but good service. I am sad to be leaving.”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 411,255 reviews