One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,353 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,353 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“JH7 answered my query quickly and provided useful information. He mentioned additional cover that may be better for me, which we discussed, although I have decided not to change my policy.”

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Posted 1 month ago

“RW2 Great service. I am a thorough customer and agent stuck with it and got my business”

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Posted 1 month ago

“LD7 agent was most informative and helpful”

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Posted 1 month ago

“Good service PS1”

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Posted 1 month ago

“ar3 - good service resolved quickly. Not happy with the high cancellation fee charged, quite excessive but this is not the agents fault. It is obviously the company policy,”

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Posted 1 month ago

“ML2 was very helpful and explained everythimg clearly”

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Posted 1 month ago

“Very helpful today mx2. Checked all information together”

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Posted 1 month ago

“Sian SK3 was my contact with One call very helpfull very knowledgeable a pleasure dealing with this person on live chat would recommend to anybody.”

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Posted 1 month ago

“Spoke to Esmond ET 1 about my home insurance was attended to very quickly with great results a big thank you for the quick response much appreciated.”

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Posted 1 month ago

“Just had an excellent experience with One Call - Hannah - HM1 - on the live chat who sorted out temporary insurance for me. She was extremely helpful, clear and knowledgeable. Highly recommended.”

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Posted 1 month ago

“sorted out renewal on live chat, the agent EB7 was very helpful”

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Posted 1 month ago

“EB7 was very helpful and got me a great deal! Did it all on chat and my documents are safely held in the online portal.”

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Posted 1 month ago

“Need to change policy start date to a day earlier, AR6 arranged without any issues”

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Posted 1 month ago

“Sp6 was amazing and super helpful. Very quick easy process”

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Posted 1 month ago

“We can highly recommend One Call Insurance. We have just took out another policy at our new address and had the help of Adam - AT7 to fill all the details in. As getting older and having all the stress of moving home, AT7 did a brilliant job, thank you.”

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Posted 1 month ago

“Good customer service. Always helpful and friendly and do resolve any queries and issues I have. However in this instance I am dropping one star as I would have expected an apology for the error they made in overcharging me, and that I had to take time to contact them for the refund.”

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Posted 1 month ago

“Useful information received from JT3”

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Posted 1 month ago

“Very helpful and informative.”

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Posted 1 month ago

“Excellent ME8 polite friendly efficient”

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Posted 1 month ago

“Friendly tone in messages. Did what I needed. Thanks. Person was SK3”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 421,353 reviews