One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 420,358 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 420,358 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very helpful and prompt replies on the chat feature”

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Posted 1 month ago

“PS1 was very helpful and was able to sort out everything in the chat session”

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Posted 1 month ago

“ir2 answered my questions and was able to reduce the overall amount which was very nice. Happy with the service, thanks”

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Posted 1 month ago

“TS4 on chat. Very help and knowledgeable.”

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Posted 1 month ago

“PS1 on chat. Very helpful, everything explained, nothing was any trouble, swift replies. Recommended.”

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Posted 1 month ago

“I had a Web chat with WP1 and he answered all my queries”

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Posted 1 month ago

“Brilliant experience very easy to understand I was changing policy’s over as my husband passed away and they made it painless and hassle free everything explained to me and very understanding so thank you CG1for all your help very much appreciated”

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Posted 1 month ago

“I spoke with Karly(KS8). Explained everything clearly. Was able to understand everything said. She gave me different options that i could have. Without being pushy. So glad i went on the live chat. Gives you so much more time to consider things.”

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Posted 1 month ago

“Very helpful. And prompt!”

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Posted 1 month ago

“Easy to get insured shame that there’s not a person at the other end”

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Posted 1 month ago

“Thank you to AR5 for your quick help today.”

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Posted 1 month ago

“ir2 was very helpful and didn’t complicate things”

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Posted 1 month ago

“SK3 was very helpful and even managed to get me a better deal on my insurance”

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Posted 1 month ago

“Spoke with agent Stevie (SS9) and they couldn’t be more helpful and efficient. Made my vehicle switch super easy. Thank you Stevie!”

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Posted 1 month ago

“IR2 was brilliant! Thank you for your help.”

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Posted 1 month ago

“Very quick and helpful response from representative ME8.”

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Posted 1 month ago

“Lucy B was very helpful and understood what I needed to update my breakdown cover to gold membership. It was dealt with quickly and efficiently.”

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Posted 1 month ago

“Helpful person Melissa. Quick with info. Auto renewal including other things .”

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Posted 1 month ago

“My experience has been good with one call car insurance and ageus . I had an accident in my car and one phone call was all it took to deal with everything . I had my courtesy car the following day . Picked mine up when it was ready . Paid the excess and that was it . I also had my renewal through a few weeks later and although I was dreading the renewal cost because of my claim I was happy that it had only gone up by £20 . I used the chat part on the renewal as my bank card had changed and that too was seamless . So my experience has been good .”

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Posted 1 month ago

“PS1 was great help and couldn't be more helpful thanks very much .”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 420,358 reviews