One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,722 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“KT7 sorted everything out for me and was a great help, this kept my business with one call.”

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Posted 1 month ago

“JF2 was very helpful and I saved some money because of him. Thanks”

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Posted 1 month ago

“((KT7**very helpful.”

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Posted 1 month ago

“I called to cancel my insurance, not because of bad service, more because I had received a better quote from elsewhere, but the customer service rep (GM2) was fantastic at walking me through the options and getting me a great package at a great price…great customer service.”

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Posted 1 month ago

“KB2 was really helpful with the policy update of my change of car”

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Posted 1 month ago

“Iv been insured with one call insurance for almost 5 years.. in that time iv found them brilliant to deal with. Iv just changed my van over and Tom have been brilliant. He made it so easy. Thank you Tom and the rest of your team.. Paul oldfield”

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Posted 1 month ago

“Lb3 was really helpful today. Service was quite quick. My change was made in minutes. Thank you.”

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Posted 1 month ago

“So easy and straight forward to change my vehicle on my policy using the chat, ET1 was very helpful when dealing with my change of policy”

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Posted 1 month ago

“KB2 all sorted on chat line very good thanks and helpful”

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Posted 1 month ago

“CH5 was great...thanks!”

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Posted 1 month ago

“Jack was very helpful today and resolved everything very quickly- thank you.”

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Posted 1 month ago

“Having Lydia deal with my query was a pleasure. She was helpful and very patient”

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Posted 1 month ago

“Chatted with DJ2 very efficient and quickly sorted the issue giving me an excellent price.”

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Posted 1 month ago

“Ei1 was very helpful and prompt thank you!”

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Posted 1 month ago

“Kadie(KT7) helped me with my renewal. I was looking to cancel but she managed to get my renewal down in price with the same benefits. Super happy”

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Posted 1 month ago

“Had a bit of a glitch, senior moment, and Tom, TH3 sorted it very quickly and efficiently, thank you so much.”

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Posted 1 month ago

“JS4. Jade was very helpful, very polite. Was able to sort out my new quote with no fuss”

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Posted 1 month ago

“A big thank you to EW2 for being patient with my enquiry today. She talked me through my set up on a new policy even while I was busy doing other things at work!”

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Posted 1 month ago

“Very quick and helpful thank you”

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Posted 1 month ago

“had to cancel my car insurance due to selling the car, Lauren, LD7, had all my queries covered, any questioned asked she provided the answer. Thanks for your help”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 400,722 reviews