One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,207 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,207 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very informed and helpful with all the details of my policy. Un rushed and friendly”

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Posted 1 month ago

“One call didn't make me happy but your agent CN4 did help me. They were helpful and explained the issue for me.”

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Posted 1 month ago

“Fantastic member of staff”

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Posted 1 month ago

“GB3- Great help thank you”

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Posted 1 month ago

“NK3 - Tried to change the vehicle on the app for a week and wouldn't work each time i tried, ended up using another company. Not easy to cancel, lots of questions and loops to jump through, and they charged a high cancellation figure. - Easy to purchase but not so much to leave.”

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Posted 1 month ago

“Logging in was extremely difficult today. First agent failed but then TS4 was very efficient in understanding the problem and swiftly rectified the situation. Much obliged TS4 !”

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Posted 1 month ago

“sorted out my renewal with a new quote nearer the time was done in 5 mins the guy was great!”

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Posted 1 month ago

“hi really good comunication with agent lg3 will use click for future car insurence, thanks”

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Posted 1 month ago

“It was frustrating not to be able to call and talk to customer services. However, via the online chat I communicated with SP6 and they were very helpful and resolved my questions and issue and overall the process was fairly smooth.”

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Posted 1 month ago

“BC1 - very efficient in getting me a better renewal quote”

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Posted 1 month ago

“SK3, very efficient and dealt with my renewal and managed to get a reduction in cost. Thank you !”

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Posted 1 month ago

“So helpful, knowledgeable, friendly and efficient”

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Posted 1 month ago

“GM2 was very efficient. A very pleasant manner and very helpful. She was able to get me a slight reduction on my policy and explained it all very well. Thank you Georgia.”

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Posted 1 month ago

“I was very happy with the customer service from **KT7**. I provided the required answers to the set questions to speed things up. She was polite and professional. My enquiry was dealt with within a few minutes. I have used One Call for over 15 years and will continue to do so.”

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Posted 1 month ago

“Great service with Mb9 onecall representative got a £65 reduction on my renewal after sharing a quote recieved elsewhere”

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Posted 1 month ago

“Thank you, JC8, for your efficient/excellent customer service today. My No Claims Bonus Confirmation verification for my motor insurance was finally resolved which I really appreciated and can't thank him enough.”

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Posted 1 month ago

“Made it very easy to change policy on old car to new car and very happy with service”

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Posted 1 month ago

“Great customer service. Thanks for your help IS1”

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Posted 1 month ago

“Thank you PS1 for your helpful service today”

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Posted 1 month ago

“Thank you JT3 for your customer service today.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 410,207 reviews