One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 420,285 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 420,285 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Spoke with agent Stevie (SS9) and they couldn’t be more helpful and efficient. Made my vehicle switch super easy. Thank you Stevie!”

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Posted 1 month ago

“IR2 was brilliant! Thank you for your help.”

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Posted 1 month ago

“Very quick and helpful response from representative ME8.”

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Posted 1 month ago

“Lucy B was very helpful and understood what I needed to update my breakdown cover to gold membership. It was dealt with quickly and efficiently.”

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Posted 1 month ago

“Helpful person Melissa. Quick with info. Auto renewal including other things .”

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Posted 1 month ago

“My experience has been good with one call car insurance and ageus . I had an accident in my car and one phone call was all it took to deal with everything . I had my courtesy car the following day . Picked mine up when it was ready . Paid the excess and that was it . I also had my renewal through a few weeks later and although I was dreading the renewal cost because of my claim I was happy that it had only gone up by £20 . I used the chat part on the renewal as my bank card had changed and that too was seamless . So my experience has been good .”

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Posted 1 month ago

“PS1 was great help and couldn't be more helpful thanks very much .”

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Posted 1 month ago

“ref TS4 - a very difficult situation and, although her hands were tied by company policy, the customer service agent did a good job in helping me rectify. My review is based on the customer service I received and not the company's policies.”

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Posted 1 month ago

“Ref KT7 I found this lady very helpful and provided me with a home insurance within my budget. This is very much appreciated especially as everything seems to be more expensive these days”

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Posted 1 month ago

“I found KT7 helpful in getting me a cheaper home insurance quote than previously given”

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Posted 1 month ago

“VH3 sorted me out in one friendly and efficient call.”

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Posted 1 month ago

“EF3. very helpful. made the whole online process easy”

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Posted 1 month ago

“Spoke to Ben on phone. He was most helpful. Sorted my query quickly.(after I spent 1 hour trying on line. )”

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Posted 1 month ago

“I had to renew my policy this morning, with One Call. I was very impressed with the whole experience: logging online, reviewing my policy, discovering that my monthly payments this coming year would be lower than last. I also had excellent service from the Online Chat service. KP2 was efficient, friendly and very helpful. Thank you!”

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Posted 1 month ago

“Renewal - helpful man ET1, who got me a better price than original renewal.”

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Posted 1 month ago

“Response time was excellent to the initial request, i though the service was professional and pleasent, nice job.”

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Posted 1 month ago

“The customer chat with Elisabeth EW5 was very helpful and quickly resolved the issue I had.”

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Posted 1 month ago

“EF3 very helpful and friendly”

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Posted 1 month ago

“Great support via Live Chat from Karly (KS8) - friendly, efficient, helpful!”

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Posted 1 month ago

“AK7 trying to switch my current policy to new car wasn't possible as new car came up as no quote but she took time to find another quote I was happy with . Excellent phone manner and if all staff are like her no trouble recommending One Call.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 420,285 reviews