One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 419,746 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 419,746 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good quick service”

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Posted 1 month ago

“Joel JLB was very helpful”

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Posted 1 month ago

“Online chat with Jasmine m. Dealt with my problem quickly & efficiently. Great service!”

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Posted 1 month ago

“Sasha (SM5) was super helpful and polite, explained everything very clearly and offered me a good price.”

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Posted 1 month ago

“Sasha (SM5) was super helpful and polite, explained everything very clearly and offered me a good price.”

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Posted 1 month ago

“A lovely articulate young lady Paige AA4 ….. was happy to engage and explain the policy in detail. Pleased with the service provided.”

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Posted 1 month ago

“Prices were competitive &policy suited my requirements. There was an issue with my NCB proof which was confusing due to a letter sent to me did not explain specifically the problem. The online chat was very helpful from JG4”

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Posted 1 month ago

“SS9 amazing customer service. Quick and efficient.”

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Posted 1 month ago

“Thank you NK3 , First class customer service ,”

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Posted 1 month ago

“very speedy help full polite good”

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Posted 1 month ago

“OC3 - Is the best member of the One Call Claims staff, he took time to understand my situation and really helped me Needs a raise!”

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Posted 1 month ago

“EK2. Did a fab job of sorting my insurance out for me, very precise and clear. Thanks so much”

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Posted 1 month ago

“I had issues on the portal and Britney, BC5 was superb in helping. She’s a star! I only wish to speak to more Britneys of this world. God knows we need more positive people. Our interaction, with her response and care made the service top quality.”

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Posted 1 month ago

“Erica was really helpful and clear, even though she was struggling with a sore throat. Nice to speak to a human with a sense of humour. Not a chat bot. EK2 is Erika's reference and I’d like to Thank her for Sorting me insurance out.”

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Posted 1 month ago

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Posted 1 month ago

“Tommy was perfect got everything sorted with my new registration number plate so easy thank you Mr Andrew dixon”

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Posted 1 month ago

“Excellent service. Hassle free and a lovely person to talk to.”

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Posted 1 month ago

“JG4 was excellent in helping me resolve my query. Thank you very much”

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Posted 1 month ago

“MG9 was very helpful with my query”

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Posted 1 month ago

“One Call is very good dont give you any problems sorts things?out straight away ? No long waiting on a phone call ,and very fast to deliver you a text , in any matters concerning your policy, l am very satisfied the way "One Call " helps you..”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 419,746 reviews