One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,583 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,583 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EG4 was excellent, thanks for your help.”

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Posted 1 month ago

“ET1 was able to secure a competitive price match with an alternative provider's offer, and as a result, I was happy to renew my policy with One Protect again this year.”

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Posted 1 month ago

“RK3 pleased with the support I was offered”

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Posted 1 month ago

“cery helpful after having to smash my window to get my locked keysd in my car and very reassuring”

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Posted 1 month ago

“Made the process very easy to renew my insurance. Agent TW9 was very helpful. Waiting time also wasn't very long.”

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Posted 1 month ago

“SH1 was very lovely and helped me with my contents insurance renewal quote, making sure it was the best value for money.”

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Posted 1 month ago

“1st class service as always, which is why we have 3 cars insured through them”

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Posted 1 month ago

“Spoke with SH1 today. Dealt with my issue politely.”

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Posted 1 month ago

“Fs7 was extremely helpful with a letter I'd received , everything is all uploaded & upto date now. Great member of your chat team.”

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Posted 1 month ago

“Spoke with BH1 today. All sorted out quickly and with no problems.”

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Posted 1 month ago

“I was unable to get any help to change my new vehicle on the One call portal app. Tried various phone numbers and no joy. Eventually I got through by telephone to a very nice person (RB1) who helped me and completed my car changeover. Wish you had more people acting for us instead of the portal.”

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Posted 1 month ago

“Excellent help and advice received from your advisor LC6 today.Thanks.”

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Posted 1 month ago

“The young man was very good at his job and helped me very much”

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Posted 1 month ago

“We have been with One Call for a few years now and are very happy with the service they provide. Today, Agent LC6 was excellent, providing the information I needed as well as putting my mind at rest in regards to my concerns about my policy.”

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Posted 1 month ago

“Happy after an Online chat with HH2 managed to get a reduction in excess & renewal price”

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Posted 1 month ago

“RW2 was very helpful and efficient with my renewal query and re-quote”

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Posted 1 month ago

“Michelle wasProfessional, knowledgeable and very helpful”

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Posted 1 month ago

“After receiving a letter stating my premium was to be increased, through no fault of mine, I contacted One Call via chat. I was assisted by EG4 (Elisha G) who was very understanding, took the time to listen to my issue and reviewed the evidence I was able to provide. She was able to assist and clear up the matter, leading to the removal of the additional premium, which was”

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Posted 1 month ago

“TJ1 WAS SO HELPFULL SORTING A PROBLEM”

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Posted 1 month ago

“SS9 was very helpful & picked up on a prior chat which was disconnected rather than me having to repeat everything. Satisfied with updates completed, all good”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 447,583 reviews