One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,403 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,403 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I called to switch my car insurance over to another car and everything went smoothly and efficiently with JC8 with a new insurance certificate sent straight to my email couldn’t ask for anything more.”

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Posted 1 month ago

“I received a call to advise my premium was going up after not disclosing a claim (NCP doesn't mean you don't declare the claim, Ive today leaned). Despite being the bearer of bad news the advisor was very helpful, professional and friendly mannered making the news a little easier to swallow. Thanks for your help Zoe ZE1”

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Posted 1 month ago

“EF3 was very helpful”

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Posted 1 month ago

“Very helpful and patient”

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Posted 1 month ago

“WG1 Was very helpful on the phone, regarding my insurance.”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“EF3 excellent help, thank you again.”

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Posted 1 month ago

“Renewal dealt with efficiently”

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Posted 1 month ago

“CH5 responded quickly to my online chat request to cancel the renewal of my policy - I was given a lot of information and a requote, but have declined this time. My automatic renewal was stopped as requested. Thank you.”

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Posted 1 month ago

“Great customer service from co4 - thank you”

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Posted 1 month ago

“Thanks ME8 for being really responsive & helpful!”

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Posted 1 month ago

“Talking to customer chat with agent NP3. She totally understood my request and was extremely helpful. She was able to take me through various steps in order to get a good renewal price. Thoroughly recommend.”

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Posted 1 month ago

“Very good service and clarification of issue, all sorted”

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Posted 1 month ago

“A massive thank you too EF3 he helped resolve my issue right away - thank you”

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Posted 1 month ago

“TS4 Tabitha, Was exceptionally helpful when I contacted the online chat with a query about an email I had received, which she looked into & explained. TS4 was courteous & very pleasant to deal with an asset to your Co. Thank you for quick response and resolution to my query.”

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Posted 1 month ago

“Live chat held with agent BG3 - extremely efficient, precise and completed the request/transaction immediately”

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Posted 1 month ago

“Lewis, EW9, was very helpful and saved me £35.”

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Posted 1 month ago

“Campbell Downie, agent CD3, was very polite and helpful today in dealing with our enquiry and putting a new policy in place.”

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Posted 1 month ago

“SM2 helped me today. Just to point out I had spoken to two other customer service people beforehand and they were very unhelpful. SM2 from the start was friendly, and asked the relevant questions straight away to be able to assist me. Not only did she help me but she cleared up exactly what was going on with my direct debit and gave me the assurance I was looking for. The other two said the direct debit failed and blamed my bank. So yes Sarah showed what customer service is meant to be, 10/10 all day long. She deserves a raise in my opinion. So well done again and thank you very much for your effort to solve the issue. Much appreciated”

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Posted 1 month ago

“Agent sp6 was extremely helpful in the online chat, went through all of my policy and found me a better price.”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 436,403 reviews