One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,583 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,583 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NP3. Nicole was very patient & helpful, a& sounded like a lovely kind young lady. She sorted me out with a much much better annual renewal payment so thank you very much indeed.”

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Posted 1 month ago

“Spoken to IS1 on chat and she was helpful and answered all of my questions easily and was polite and courteous”

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Posted 1 month ago

“All ok when making a claim on windscreen insurance. Awful customer service when doing anything else, very pushy me into renewing with them”

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Posted 1 month ago

“EF3 was extremely helpful and very informative”

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Posted 1 month ago

“TJ2 was very helpful”

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Posted 1 month ago

“Very helpful and patient with me while resolving a system problem. All sorted now I'm pleased to say. I don't like these live chats but in the circumstances this was a positive experience and a happy conclusion. Thank you very much again. Christina”

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Posted 1 month ago

“Ss9 stevie was very helpful with my renewal and adding my partner to my policy.”

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Posted 1 month ago

“Leanne Warren-le6 was the best !! Had a great deal after all the questions I asked were dealt with and I even up graded my account!! My 2 yr with them !!”

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Posted 1 month ago

“JM3 helped me to changed my policy over to my new car was very helpful and had it sorted within 5 minutes”

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Posted 1 month ago

“RE1 was just fantastic. She solved all my insurance issues very swiftly, polite, patient and nothing was a problem at all. It really gave me confidence to renew with One Call to be honest, 1st class , thanks RE1 for making my day that little bit easier.”

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Posted 1 month ago

“I just had a very good experience, particularly so due to the assistant, EF1. Emily was really helpful, patient, and very prompt to respond to my questions and to research the answer when she wasn’t sure.”

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Posted 1 month ago

“customer service live chat was fruit full for my enquiry kp3”

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Posted 1 month ago

“I was talking to PE2 Very helpful. Did what I asked and more. Very easy to use . Great service”

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Posted 1 month ago

“TS4 very good service. You did an excellent job. I had been trying for the last hour trying to get that information and you did it a matter of seconds. Thank you very much. Stress level back to normal thank you once again.”

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Posted 1 month ago

“JM3 was brilliant and helpful”

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Posted 1 month ago

“Great service and prompt answers to questions from Steve (SS9) - thank you.”

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Posted 1 month ago

“The customer service representative TS4 was so very helpful and efficient. I managed to get everything done that i needed too and in a very timely manner.”

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Posted 1 month ago

“Phoned customer service today...regarding a query about my no claims bonus. One of your agents Ben(BB7) what a pleasant young man. So helpful sorted my query in no time. What a pleasure to deal with Ben A credit to the company.”

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Posted 1 month ago

“The service i received today from Alex Davies AA2 was great. Fully explained everything to me as to what my renewal policy includes. I'm very happy with the service received today also from Samuel Noble last week who originally prompted me to call back. Definitely recommended one call insurance.”

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Posted 1 month ago

“Leon was very helpful and informative. Just a shame that he was unable to find me a better quote.”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 447,583 reviews