One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 420,043 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 420,043 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Was able to sort an issue quickly and efficiently”

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Posted 1 month ago

“MP9 was very helpful”

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Posted 1 month ago

“Easy to get in touch with over chat, the agent mx2 was polite and knowledgeable. Happy with the service.”

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Posted 1 month ago

“NK3 was very helpful and professional to me today.”

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Posted 1 month ago

“Dylan B was really helpful but was unable to match the quote for new car insurance from 16th March 2026,l have asked him to re-quote me for March 2027”

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Posted 1 month ago

“JG4 responded to my query quickly & efficiently, thank you.”

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Posted 1 month ago

“Agent EF3 helped me gain access to account to which I seemed to be locked out. Very happy with service!”

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Posted 1 month ago

“Thank you, Annie / AM3! Renewal processed successfully! :-)”

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Posted 1 month ago

“The lady on the phone on customer services was very helpful and polite. She dealt with my request and 10 mins after we spoke I got an email with the Insurance certificate attached for me to print. Her Id is AR2”

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Posted 1 month ago

“AA4 was most helpful and very friendly with my motor insurance renewal also very knowledgeable Paige Paige Anderson”

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Posted 1 month ago

“AT7 was Helpful and polite”

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Posted 1 month ago

“Your chat line helped me in a swift and efficient manner”

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Posted 1 month ago

“Adam (AR5) was so helpful in updating my policy. Thank you.”

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Posted 1 month ago

“Thanks Catelyn for sorting my car insurance out very good service , user name cb5”

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Posted 1 month ago

“JE7 was very knowledgeable, and was able to answer all my questions. He was still able to review and adjust the quote originally given and I appreciate the service provided.”

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Posted 1 month ago

“Great service from Luke EW9 pointed me in the right direction to get price to change update”

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Posted 1 month ago

“I am very happy with the service given by Rhea RB1 and the problem raised was sorted because of Rhea”

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Posted 1 month ago

“Thank you to DB7 who sorted out my enquiry quickly and efficiently”

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Posted 1 month ago

“The care consideration and understanding was exemplary and I couldn't ask for a better service. Thank you very much.”

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Posted 1 month ago

“I contacted Paige Advisor no AA4 this afternoon to discuss the renewal of my car insurance. Paige was extremely helpful and went through our cover details with us, very helpful, satisfied with our service, nice to be able to talk with someone instead of doing it online, any question answered. Highly recommended.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 420,043 reviews