One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,207 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,207 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Customer service with KS8 was brilliant and very helpful.”

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Posted 1 month ago

“The online chat option is very slow to access but once achieved PSI saved a cancellation request from being achieved by creating a more acceptable quote.”

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Posted 1 month ago

“et1 was super helpful today”

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Posted 1 month ago

“I have just updated my insurance AT7 look after me .He was very helpful and it was sorted very efficiently . Many Thanks Guy”

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Posted 1 month ago

“LN1 was kind and helpful. He listened to me pouring out my frustrations about my situation with my car insurance. He was still polite and problem was solved in the end. Well done”

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Posted 1 month ago

“SP6 was a very quick agent with the questions I asked”

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Posted 1 month ago

“Very helpful would recommend great service and very helpful staff.”

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Posted 1 month ago

“Had an online chat with Isabelle. She was very helpful and sorted my query promptly.”

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Posted 1 month ago

“Ld7 was very helpful and answered my quaries to my satifection.”

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Posted 1 month ago

“AT7 helped me to dicuss a change of address. Thanks very much. Most helpful”

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Posted 1 month ago

“KS8 was very helpful today, gave me all the options and managed to reduce my renewal quote to a place that I was happy with. Also explained the 3 year fixed price which I have signed up to.”

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Posted 1 month ago

“ML2 was very helpful and efficient. Thank you.”

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Posted 1 month ago

“TJ2 Tara was great and made changing my policy was easy to do .”

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Posted 1 month ago

“The agent (ar3) was able to deal with my query knowledgeably and efficiently via the online chat.”

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Posted 1 month ago

“PS1 Was very good at explaining parts of the cover i never realised before, top marks”

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Posted 1 month ago

“Speaking to ET1 he was lovely and clearly explained the policy’s to me so I could make the right choice for me”

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Posted 1 month ago

“ir2 was very helpful in sorting out my insurance”

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Posted 1 month ago

“I used the portal to cancel my policy renewal. The agent mb9 Mia found me an equivalent priced policy with a fixed rate fir 3yrs, excellent as i have the hassle associated with ins renewal. Great service thank Mia”

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Posted 1 month ago

“Thank you for all your help today MB1”

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Posted 1 month ago

“I needed my policy to start immediately and so contacted Elizabeth EW2 through the live chat. She came back to me promptly and got it all sorted out. 15 minutes later. I had an email from the validation department all sorted. Thank you for your excellent customer service.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 410,207 reviews