One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,403 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,403 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Dealt with JFW for my renewal. I felt listened to when I explained exactly what I needed from the policy. Exceptional job JF3”

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Posted 1 month ago

“JE Jordan did an excellent job. Very helpful, sorted what I I needed. Com on England 🏴󠁧󠁢󠁥󠁮󠁧󠁿.”

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Posted 1 month ago

“AS3 - quoted for policy to reflect my additional insurance needs. Very quick and answered all questions. Happy with the cover and price. Thank you”

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Posted 1 month ago

“Had a good customer service chat with Leanne Warren today, pleased with your service thanks”

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Posted 1 month ago

“Great support on the live chat today. The agent was very polite, understood my issue immediately, and helped me resolve it without any problems. Highly recommended!”

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Posted 1 month ago

“TJ2 was so helpful and sorted out the change of my car insurance really well. Fully recommend”

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Posted 1 month ago

“MP4 was excellent in trying to keep my custom.... I have other policies with One Call but unfortunately in this case they could not meet my expectations”

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Posted 1 month ago

“They provided me with a car renewal at a very competitive price. Their agent AS3 was very helpful and professional without whom I would have gone elsewhere.”

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Posted 1 month ago

“Tj2 was very helpful it only took a few minutes to sort out my problem”

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Posted 1 month ago

“Hi, MB9 was very helpful and pleasant, very efficiant with a request. Good vibes.”

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Posted 1 month ago

“EG5 was very helpful and I am very pleased with the result”

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Posted 1 month ago

“A review after live chat service with one call - the lady in question was TJ2 - She was very informative - patient and helpful - a credit to your company”

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Posted 1 month ago

“Sm2 was very helpful”

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Posted 1 month ago

“BG3 was very helpful and able to retain me as a customer.”

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Posted 1 month ago

“AR5 was brilliant so helpful”

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Posted 1 month ago

“Ti2 was very helpful, thank you”

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Posted 1 month ago

“I was talking to EC4 on my call today and she was so lovely and helpful, managed to sort the problem quickly and efficiently, wish more call handlers were as nice and pleasant as she was.”

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Posted 1 month ago

“HH2 was very helpful when i wanted to change some details on my car insurance policy at renewal time. the changes resulted in a drop in premium and i was able to go ahead an renew all within the same chat. very convenient. HH2 answered my questions and explained the policy thoroughly. An efficient and very easy transaction.”

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Posted 1 month ago

“Online chat was very quick and super helpful. Spoke with agent AR5. Gave me a good price as well.”

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Posted 1 month ago

“WG1 was very helpful putting the insurance in place for my new car Everything was explained clearly and I have been very happy with One Call service and insurance package”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 436,403 reviews