One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,722 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Helpful staff member gave me a competitive quote for renewal it’s just a shame you have to go through looking for other prices yourself to see if you can beat it instead of you giving a competitive quote for renewal in the first instance. Overall pleased with the service”

Helpful Report

Posted 1 month ago

“Excellent service from chat with username PS1. sorted everything out for my renewal and explained everything very clearly. Thank you Paige *****”

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Posted 1 month ago

“KT7 was the person I dealt with in the chat. They were very helpful and managed to get me a good price.”

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Posted 1 month ago

“5 stars for JS4! Talked through my renewal, answered my questions and made sure the cover met my needs and expectations. I've been pleased with One Call Insurance but was thinking of renewing elsewhere - JS4 kept me as a happy customer!”

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Posted 1 month ago

“Tj2 was very helpful dealing with my query and very pleasant”

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Posted 1 month ago

“GB3 has helped efficiently and successfully i really appreciate the help he has been great!!!”

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Posted 1 month ago

““JS4” was a star today👏 She efficiently n quickly Organised my contents insurance. Reduced quote by about £50 and organised refund😇 She was pleasant respectful clear and a good listener. Thanks Jade😇”

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Posted 1 month ago

“Managed to match previous monthly price when I changed vehicle. Only charged admin fee to change”

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Posted 1 month ago

“PS1 was incredible helpful. She sorted my insurance out perfectly. In good time and explained everything. She also gave me a good deal.”

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Posted 1 month ago

“I had a query concerning my contents renewal which was sorted to my satisfaction quickly and efficiently by operator KT7. Many thanks.”

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Posted 1 month ago

“I had reason to use the Live Chat today as I couldn't find what I was looking for on the Customer Portal. User MF7 was able to give me all the information I required and was very pleasant and efficient.”

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Posted 1 month ago

“Great helkp from KS8 today, quick and efficient and provided all the details I needed.”

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Posted 1 month ago

“Called today regarding my Home Insurance renewal , spoke with LS2 she was really helpful reviewing all my information and quickly finding me a much better renewal price with all the same cover. Thank you LS2 !”

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Posted 1 month ago

“Quick and efficient service from ET3”

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Posted 1 month ago

“Chatted to day with SP6, very helpful and polite and exceeded all my expectations. Went through several options of car insurance and persuaded me to stay with your company. Very happy with the conclusion and quality of service 👍👍”

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Posted 1 month ago

“Shanice P SP6 was very helpful and went above and beyond to sort out my renewal”

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Posted 1 month ago

“Allen Mendoza - AE1 Was very helpful and managed to lower the cost of my renewal which lead me to renew with One Call”

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Posted 1 month ago

“Today, I contacted your online chat to discuss my insurance renewal. The service I received was exceptional and was able to compete with renewal quotes from elsewhere. IS1 was very good and took the time to explain what was on offer and also explained what extras were included. Thank you”

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Posted 1 month ago

“I have just received outstanding 5 star service from PS1 helping me with my motor insurance renewal quote.”

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Posted 1 month ago

“Customer service was fine. Quotes are hit and miss but exceptable. Thankyou PS1 you done your job well.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 400,722 reviews