One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,120 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“**ML2** was quick effective and easy to understand. My query was dealt with successfully”

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Posted 1 month ago

“Spoke to Adam (AR5) offered me a great renewal price. Great service!”

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Posted 1 month ago

“Called today, spoke to Paige (PS1) who handled my concern promptly, efficiently and professionally. She offered me an acceptable deal for my car insurance which kept my business with yourselves, so well done.”

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Posted 1 month ago

“Miya resolved my issue speedily. Thank you”

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Posted 1 month ago

“Been with onecall for many years and currently have 3 bikes insured with them. Had a query on a policy today, used the online chat feature and was very promptly connected to Adam / AW1. He was very polite & professional, dealt with my numerous queries very quickly and provided me with all the relevant information. A credit to your team. Many thanks Adam / AW1 and onecall.”

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Posted 1 month ago

“KT1 was extremely helpfull and very quick at changing my renewal policy adding my husbands push bike and answered me quickly thankyou”

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Posted 1 month ago

“EE3 -amazing customer service sorted my query quickly thank you”

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Posted 1 month ago

“Hi Chatted to DB7 not sure if that’s an Aston reference or not but nice car. Put me straight about a couple of queries and was helpful in sorting my questions.👍”

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Posted 1 month ago

“KT7 was extremely helpful and patient.”

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Posted 1 month ago

“Thanks to TJ1 for a very helpful chat concerning my policy.Most helpful who sorted my problem for me .”

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Posted 1 month ago

“Joel was great , sorted my policy out and was easy to sort and quick clear service”

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Posted 1 month ago

“Ml 2 sorted everything out for me and I was very happy with how professional she was”

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Posted 1 month ago

“I was happy with the customer service I received from CG, today. Once I finally got the correct contact number!”

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Posted 1 month ago

“Perfect online chat and sorted out query immediately with agent AR6”

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Posted 1 month ago

“PS1 dealt with my query about car insurance very quickly. Would recommend One Call Ibsurance.”

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Posted 1 month ago

“Had a smashing call off LE6 this morning she was so professional and helpful a real credit to her profession, thanks Leanne keep up the good work, best regards Dave Jones.”

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Posted 1 month ago

“KT7, was polite, clear. very helpful and made the whole process very easy and stress free.”

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Posted 1 month ago

“I found that one protect customer services to be very professional and efficient. Many thanks to Hannah for transferring me to the right department quickly and thanks to Dylan user DB7 (nice Aston - the 9 is a better car 🤭) for dealing with my cancellation.”

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Posted 1 month ago

“Great help!”

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Posted 1 month ago

“Adam AW1 was very sympathetic to the loss of my father and helped me close his account and renewals with assurance and empathy, thank you Adam.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 421,120 reviews