One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 448,032 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 448,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and quick to answer my questions fully A*****”

Helpful Report

Posted 1 month ago

“Spoke on the live chat with Patrycja (PE2) with several queries regarding my renewal. Very helpful, efficient and knowledgeable and dealt with everything completely. Excellent service.”

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Posted 1 month ago

“Spoke with JT3 and more then helpful and so polite”

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Posted 1 month ago

“AS3 was really helpful”

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Posted 1 month ago

“PS1 was very helpful and apologetic for the wait time on the online chat. She was able to answer my questions in a timely manner! Thanks PS 1”

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Posted 1 month ago

“PS1 was very helpful and apologetic for the wait time on the online chat. She was able to answer my questions in a timely manner! Thanks PS 1”

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Posted 1 month ago

“PS1 was very helpful and apologetic for the wait time on the online chat. She was able to answer my questions in a timely manner! Thanks PS 1”

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Posted 1 month ago

“Toni was great sorted everthing out.”

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Posted 1 month ago

“Benjamin-Procter Berridge,Josh and Adrian collectively helped me through a difficult situation regarding my car insurance.They heped in their own way and service was 1 st class. (BB7) In reference to Benjamim”

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Posted 1 month ago

“The rip off of canceling the policy, only thing the person I delt with was civil enough to deal with”

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Posted 1 month ago

“Thank you One Call Insurance AW1 staff. You are Amazing team, easy to chat live online with you, and resolve my issues instantly. The website is easy to use. Your service is the best.”

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Posted 1 month ago

“JP3 covered all my points. Just a shame the platinum monthly deal had to be decided on the call, I may have gone for it had I had time to review the details.”

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Posted 1 month ago

“Ci9 was very helpful on the chat.”

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Posted 1 month ago

“Straight forward renewal dealt with efficiently”

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Posted 1 month ago

“BB7, I requested a call back expecting up to an hour wait, but I had a call back within 15 minutes. A very helpful person called Ben talked me expertly regarding my change of a car, he stated would be cheaper doing online but I just couldn’t do it. Ben was so helpful and knowledgeable I am very satisfied with the service I received.”

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Posted 1 month ago

“LE6.Leanne Warren-le6 Was so helpful. She explained everything thoroughly and saved me a good amount of money too. Thankyou. Policy renewed 😊🙏🏻”

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Posted 1 month ago

“Very helpful today reducing my payments and sorting my policy happy with the out come as they saved me money ps1 was my chat person today”

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Posted 1 month ago

“I had an excellent experience with One Call Insurance. Rather than simply renewing my policy, I needed a new quote because my annual mileage had reduced considerably. The team made the whole process incredibly easy and straightforward through the online chat service. The advisor was helpful, efficient, and quickly arranged a revised quote that better reflected my circumstances. Great customer service and a hassle-free experience from start to finish. Thank you to the team for your help! Highly recommended.”

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Posted 1 month ago

“TH3 Tom resolved my issue immediately and even confirmed via email. Very polite and helpful. Would highly recommend”

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Posted 1 month ago

“Spoke to LC6 today regarding the cost of my car insurance. He was very polite and helpful. He also got me a fair price for my car insurance”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 448,032 reviews