One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 411,764 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 411,764 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ref EW2 was very helpful and went out of her way to answer my questions which were detailed, more so than most peoples questions.”

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Posted 2 months ago

“ar3 was great today”

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Posted 2 months ago

“NK3 answered all my questions and dealt with inquiry quickly.”

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Posted 2 months ago

“Very helpful gave me the information I needed”

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Posted 2 months ago

“KT7 very efficient and helpful”

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Posted 2 months ago

“Had live chat with OC3. Very helpful, made the experience very straight forward.”

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Posted 2 months ago

“AT7 was very helpful today with my query. Thank you.”

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Posted 2 months ago

“PS1 was very efficient and sorted out my car insurance renewal with the minimum of fuss.”

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Posted 2 months ago

“correspondence with ir2. very helpful on chat line. Resolved my problem. Thanks”

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Posted 2 months ago

“Simply fantastic straightforward company! NK3 is the best customer service assistant! Strongly recommended.”

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Posted 2 months ago

“SF7 was very helpful going above and beyond assisting me with a small issue with my policy”

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Posted 2 months ago

“Ks8 was very polite and very informative she is a total credit to your company great staff are hard to find but I feel you have a brilliant employee there and I hope you appreciate how much value she brings to your company.”

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Posted 2 months ago

“Sian sk3 was brilliant in helping me update the policy information.”

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Posted 2 months ago

“PS1......sorted the issue in no time at all....much appreciated”

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Posted 2 months ago

“RW2 was very helpful and answered all of my 4 questions.”

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Posted 2 months ago

“Very satisfied, JC8 was able to provide a great service for us.”

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Posted 2 months ago

“Very satisfied, JC8 was able to provide a great service for us.”

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Posted 2 months ago

“My reference for Elisha the advisor whom I spoke to today over the telephone when I called, is, **ET3** I was very happy with the help from Elisha, one call advisor that dealt with my claim today about home contents insurance.”

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Posted 2 months ago

“Joshua was really helpful he explained everything in detail.”

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Posted 2 months ago

“Joshua, username JC8, was very helpful when I needed to change my policy to add my 17 year old. He explained everything clearly and emailed the info through promptly.”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 411,764 reviews