One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,091 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,091 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The agent, JF2 was most helpful and explained things in detail for my understanding. Will use in future if needed”

Helpful Report

Posted 1 month ago

“Karly was very helpful and provided clear advice and guidance.”

Helpful Report

Posted 1 month ago

“Is1 was very helpful and protectional person thank you”

Helpful Report

Posted 1 month ago

“LB5 was an exceptional help cancelling my policy for me, very informative and understanding of the situation, thank you very much Lucy x”

Helpful Report

Posted 1 month ago

“Just spoken with CL4 about my renewel quote. He was very proffessional and everything went smoothly. Also no long wait to be connected with someone.”

Helpful Report

Posted 1 month ago

“Fab and quick service, thanks for your help”

Helpful Report

Posted 1 month ago

“Easily cleared up my issue”

Helpful Report

Posted 1 month ago

“Jessica F was very helpful and everything was sorted. Thank you!”

Helpful Report

Posted 1 month ago

“Very helpful lady sorted my long standing problem”

Helpful Report

Posted 1 month ago

“I could not make the change I wanted on the customer portal so went to the online chat. My query was dealt with quickly and efficiently by Isabelle, IS1”

Helpful Report

Posted 1 month ago

“I have been on live chat with KS8 who has been really helpful & answered all my questions”

Helpful Report

Posted 1 month ago

“**ML2** was quick effective and easy to understand. My query was dealt with successfully”

Helpful Report

Posted 1 month ago

“Spoke to Adam (AR5) offered me a great renewal price. Great service!”

Helpful Report

Posted 1 month ago

“Called today, spoke to Paige (PS1) who handled my concern promptly, efficiently and professionally. She offered me an acceptable deal for my car insurance which kept my business with yourselves, so well done.”

Helpful Report

Posted 1 month ago

“Miya resolved my issue speedily. Thank you”

Helpful Report

Posted 1 month ago

“Been with onecall for many years and currently have 3 bikes insured with them. Had a query on a policy today, used the online chat feature and was very promptly connected to Adam / AW1. He was very polite & professional, dealt with my numerous queries very quickly and provided me with all the relevant information. A credit to your team. Many thanks Adam / AW1 and onecall.”

Helpful Report

Posted 1 month ago

“KT1 was extremely helpfull and very quick at changing my renewal policy adding my husbands push bike and answered me quickly thankyou”

Helpful Report

Posted 1 month ago

“EE3 -amazing customer service sorted my query quickly thank you”

Helpful Report

Posted 1 month ago

“Hi Chatted to DB7 not sure if that’s an Aston reference or not but nice car. Put me straight about a couple of queries and was helpful in sorting my questions.👍”

Helpful Report

Posted 1 month ago

“KT7 was extremely helpful and patient.”

Helpful Report

Posted 1 month ago

One Call Insurance is rated 4.6 based on 421,091 reviews