One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 422,126 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 422,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I contacted the customer service team about a Home insurance renewal and with the help of the wonderful NP3 was able to get my quote reduced to a much more favourable price. While it was still slightly higher than quotes i had received on comparison sites i wanted to stay with One Call as i have been with them for a number of years now and have always had good dealings with the customer service team in the past when i needed them, and NP3 helped to reinforce that feeling of being a valued customer”

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Posted 2 months ago

“Lb3 was very helpful”

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Posted 2 months ago

“Outstanding Performance by the staff”

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Posted 2 months ago

“Jm3 was very helpful with a question I had about my policy”

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Posted 2 months ago

“Excellent service from AT7!”

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Posted 2 months ago

“I spoke to JH7 on the chat bot, he was very helpful with my question. Didn't push to sell stuff I didn't want. Was very polite and quick in his reply. And wasn't bothered about a full story stuff”

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Posted 2 months ago

“Chatted with NP3 this pm - very happy with information I received and support given.”

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Posted 2 months ago

“vh3 no pressure as you get from some companies. Query dealt with quickly and efficiently. Thanks Vienna!”

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Posted 2 months ago

“I was well pleased with the agent today SF3 Username they help me get great price on my renewal so I stayed with them as they beat the cheapest quote I was getting as I was prepared to leave for for the cheaper quote so thankyou again SF3”

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Posted 2 months ago

“Chat agent AR5, help me sort out my renewal insurance. Great quick service thank you”

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Posted 2 months ago

“AW1 was very helpful.”

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Posted 2 months ago

“thank you so much . very helpful and we are happy with the service”

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Posted 2 months ago

“Online chat facility with **KT7** was great customer service. Polite, efficient and resulting in a competitive price. Thanks”

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Posted 2 months ago

“Good service.”

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Posted 2 months ago

“Cheapest and easiest car insurance on market top service”

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Posted 2 months ago

“EF3 from customer service was very polite, informative and explained everything I asked about.”

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Posted 2 months ago

“Edmond and EL3 were very helpful in sorting my house and content insurance they did an excellent job.”

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Posted 2 months ago

“Elliot was brilliant sorting out the addition to my policy ,quck and painless the change apeared on my policy within minutes.Well done brilliant service ,thank you .”

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Posted 2 months ago

“Yeah the agent cm1 answered my questions timely and thoroughly.”

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Posted 2 months ago

“One call insurance is a great company and have great deals and customer service is awesome”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 422,126 reviews