One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.61

4.6 Rating 380,588 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 380,588 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My renewal was renewed with ease.”

Helpful Report

Posted 3 minutes ago

“very helpful, and managed to reduce ny renewal for me, and explained everything”

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Posted 3 minutes ago

“CH5 was very helpful with all information requested online”

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Posted 4 minutes ago

“My advisor, MG9 was incredibly helpful and assisted me as best as she could with the situation I had. She tried her best to get me a better price, however she couldn't. Greats customer care”

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Posted 4 minutes ago

“Just had a online chat with Onecall agent Kaitlyn - K16 , has to be one of the most helpful , courteous & understanding person I have conversed with in years . A credit to the business .”

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Posted 7 minutes ago

“Spoke to EC1 this morning , Extremely helpful and professional, Matched my renewal quote with one id found elsewhere - Efficient and easy to deal with ! Thanks EC1”

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Posted 9 minutes ago

“Online chat tody with TW9 who sorted and reduced my rewnal on my motor insurance helpful and quick in sorting it out”

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Posted 10 minutes ago

“Excellent support”

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Posted 12 minutes ago

“My customer portal is showing I don’t have a live car insurance policy. The one displayed is from 2022 to 2023. I can’t my live insurance documents and how to I access my insurance claim to check on it’s progress”

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Posted 14 minutes ago

“Very helpful, polite and answered my questions fully and got a good price for my renewal”

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Posted 15 minutes ago

“Received a renewal quote that was a 50% increase on the previous year. Used comparison sites to find a far more competitive quote. Contacted One Call via Live Chat, spoke to MB1 who updated the quote and offered a similar price to last year. Very simple and quick process thanks to MB1.”

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Posted 15 minutes ago

“CH5 quickly assisted my renewal enquiry favourably and without hassle”

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Posted 16 minutes ago

“Call was quick. No being put on hold for ages. SL9 was friendly, professional and speedy. Great service”

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Posted 18 minutes ago

“TW9... Great service , sorted my renew very well”

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Posted 23 minutes ago

“ML2 Very helpful and quick to provide me with all the required information. Thank you”

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Posted 23 minutes ago

“Great customer service from Ei1, informative & friendly chat & issue resolved quickly, thank you 😊”

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Posted 26 minutes ago

“Had a chat conversation with SS9 about my renewal was very prompt and polite”

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Posted 28 minutes ago

“Needed changes made to my policy and HS1 was very helpful and efficient with getting everything sorted for me.”

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Posted 37 minutes ago

“Spoke to agent TJ2. She was prompt, efficient and provided all the information I required in a clear and comprehensive manner. I did not need to repeat any questions or seek any clarification. Very satisfied”