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One Call Insurance Reviews

4.6 Rating 332,566 Reviews

91 %

of reviewers recommend One Call Insurance

Company Reviews

4.6

Based on 332,566 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 4th April 2024

One Call Insurance 5 star review on 24th March 2024

One Call Insurance 5 star review on 8th March 2024

One Call Insurance 5 star review on 5th March 2024

One Call Insurance 5 star review on 5th March 2024

One Call Insurance 5 star review on 3rd March 2024

One Call Insurance 5 star review on 8th February 2024

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good insurance if you have had problem in the past and need insurance. The person that help me was very good SM2”

Posted 8 hours ago

“Completely confused”

Posted 9 hours ago

“Happy with the person MB1 that took my call she helped me with the quote I had received and sorted my query and questions and was helpfull and friendly.”

Posted 9 hours ago

“I spoke to Leanne Warren today and she was an excellent representative and ambassador for One Call Insurance. She listened to my queries and concerns patiently. Leanne was clear and informative, polite and professional. She provided a very competitive quote and I was delighted to go ahead with the policy. I highly recommend such 5 star customer service. Thank you Leanne”

Posted 13 hours ago

“From the very start the whole customer service and website portal is fantastic competitive prices but not excluding the important extras especially for motorcyclist. Thoroughly recommend One Call as soon as my car needs insurance there is no other place.”

Posted 13 hours ago

“Great service from CH5 for my renewal worked with me to get to an affordable figure whilst ensuring I kept the options I needed and a sensible & affordable excess. Great service shout out to CH5”

Posted 14 hours ago

“Very efficient operator who understood my problem and sorted it”

Posted 14 hours ago

“SM2 - very helpful, change of vehicle was needed, very efficient and quick. Everything I needed done. Excellent.”

Posted 14 hours ago

“Jd7 assured me that I was fully covered for our future trip to Europe”

Posted 14 hours ago

“Agent ER5 Quick responses, polite, informative and knowledgeable of my requirements. Thank you”

Posted 14 hours ago

“Really easy to use chat when phone lines closed - great service and renewal easy to set up by MB1”

Posted 14 hours ago

“Live chat was easy to use spoke to AT7 who helped with my inquiry”

Posted 14 hours ago

“The operator CH5 was really helpful and made my renewal simple and he,led me with the process”

Posted 14 hours ago

“Excellent chat service with BG3”

Posted 14 hours ago

“Spoke to Leanne LE6 to renew my car insurance. She found me a cheaper quote and the whole process of renewal was very straight forward and done efficiently.”

Posted 14 hours ago

“Thanks to cm2 on the Chat. My query was sorted out quickly and satisfactorily. Many thanks”

Posted 14 hours ago

“Mb1 very good reputation and helpful with chat service”

Posted 15 hours ago

“Operator helpful-- only fours stars not reflecting the operator but because of significant price increase on renewal despite being in platinum club”

Posted 15 hours ago

“AD7 (ADAM) WAS VERY HELPFUL”

Posted 15 hours ago

“Excellent customer service from MT4. My queries were dealt with quickly and efficiently and the operator was a pleasure to deal with. I would highly recommend.”

Posted 15 hours ago

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One Call Insurance is rated 4.6 based on 332,566 reviews