One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,962 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,962 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ref JE7-Jordan. Excellent service from Jordan this morning on the 27/4/26 helping me with my renewal . Very efficient and understanding helping an old timer 🤣. Thank you Jordan 10/10”

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Posted 5 hours ago

“Choosing RESORUS turned out to be one of the best decisions I made. They treated my situation with the urgency it deserved and ensured I was informed every step of the way. Their commitment to resolving my issue was unmatched, and the outcome exceeded my expectations.”

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Posted 8 hours ago

“CM7 was very helpful, patient and polite.”

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Posted 8 hours ago

“I phoned to talk about renewing my car insurance the member of staff I spoke to LN1 so so helpful explaining the policy and any additional details like the car break down and for a little extra home start I had no hesitation in renewing my insurance on the platinum club 3”

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Posted 8 hours ago

“EG4 Helped me find my documents easily.”

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Posted 8 hours ago

“I had on line chat with agent KT7 to alter something on my renewal, the agent I chatted with was very helpful and sorted it all out for me”

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Posted 9 hours ago

“AR2 was a delightful young lady, very helpful, answering all my many questions and helping me understand the nitty gritty. Giving me all the care and attention in a friendly efficient way, concluding in a further sale. Thank you much appreciated.”

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Posted 9 hours ago

“Lovely customer service,👍👌😊”

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Posted 10 hours ago

“LY4 was great, really helpful in explaining for questions I had and very polite - highly recommend”

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Posted 10 hours ago

“Leanne gave excellent service. Called me back when she said she would and was very helpful.”

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Posted 10 hours ago

“I had a great experience with TS4. I was frustrated by a technical issue on the website, but they handled my request professionally and waived the administration fee without a fuss. Excellent customer service!”

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Posted 10 hours ago

“TJ1 the agent who helped me tonight was friendly super helpful and prompt thank you kindly 👍🏻🤩”

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Posted 10 hours ago

“Benjamin was very understanding and very helpful with no fuss or unnecessary questions. Done in a professional timely manner. Easy painless customer service and support. A*”

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Posted 10 hours ago

“very happy with josh m answered all my questions even told me my bike was already insured a* service”

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Posted 10 hours ago

“BB7 answered very quickly and answered my query”

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Posted 10 hours ago

“Able to make changes to policy easily. Would prefer to speak to someone in person”

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Posted 10 hours ago

“LE6 Has renewed my classic car insurance today for the second year and got me a great price, well done Leanne. 👍”

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Posted 10 hours ago

“TH3 gave excellent customer service was very knowledgeable”

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Posted 11 hours ago

“your agent, EB7, was very helpful and managed my policy cancellation immediately. Thanks!”

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Posted 11 hours ago

“Pretty good. Didn’t have to wait long for call to answer at lunchtime. Generally well explained. Pat helpful.”

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Posted 11 hours ago

One Call Insurance is rated 4.6 based on 423,962 reviews