CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,793 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,793 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 26th August 2026

1761

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a wonderful experience here! Very friendly customer service and the ring was created much quicker than expected! I highly recommend!”

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Posted 1 year ago

“My experience was quite amazing. They actually fulfilled what I really really wanted and what I had envisioned for what is going to be my wedding ring”

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Posted 1 year ago

“I had a great experience. I was informed every step of the process. I received pictures as well as explanation of the stages my ring went through. Much appreciated the reports i teceived. I would cettainly use them in the future.”

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Posted 1 year ago

“Great communication and team, very helpful.”

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Posted 1 year ago

“CustomMade and their team helped design a beautiful wedding ring for my fiance. She didn't want a huge unnecessary stone but something small and elegant. They made a beautiful 14k rose gold wedding band with black opal accent stones upon my fiance's request and made multiple revisions without a single extra cost to me. I love how the ring came out and I can't wait to see my fiance's reaction when she sees it at the altar. Thank you Seth and your team!”

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Posted 1 year ago

“I've used custommade.com for both my partners engagement ring as well as her wedding ring and I could not be happier. Everyone I spoke to was helpful and accommodating, I could not recommend highly enough.”

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Posted 1 year ago

“Better experience from start to finish than I expected. The club signet rings were perfect 5 stars”

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Posted 1 year ago

“The experience with Custom Made was so easy and smooth. The team with Custom Made brought out ideas to life and it makes it so much more special. We appreciate all the help that was made to make sure we created the ring we wanted.”

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Posted 1 year ago

“Amazing and super helpful”

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Posted 1 year ago

“CustomMade was SO great to work with. They were responsive and unbelievably accommodating to all of the (MANY) changes I asked for/options to see as sketches as well as 3D designs (which is work in and of itself!). As they are a somewhat new and growing business, there were a few hiccups along the way, most notably because the center stone I wanted was such a unique/oddly specific shape/dimension and upon paying for it learning that it would not be able to be set in the way my original design had confirmed (4 prongs vs 6). The jeweler found only after I’d secured the center stone I wanted that it could not be made based on the sketch I OK’d. Because each stone they purchase is for an individual design, they weren’t able to sell it back and I had to end up paying for a large percentage of the stone and never received it but ended up using stones I already had. With all of that noted, I want to reiterate how accommodating everyone was and how helpful and kind they were. They made a beautiful vintage inspired custom band for me which came out perfectly. Again, I initially wanted a hexagonal center stone. Without these complications, (even with them) I 100% absolutely recommend working with CustomMade!”

CustomMade Jewelers 5 star review on 8th September 2024

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Posted 1 year ago

“The process from designing, crafting, paying, and delivering the ring went smoothly. I am thankful I could make a custom ring in a timely fashion while staying within my price range.”

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Posted 1 year ago

“I switched ideas a lot in the begining and appreciated all the patience. The ring came out perfect and in an awesome box.”

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Posted 1 year ago

“Overall, great experience! Created a ring with the family crest on it as a gift for my husband - It came out perfect! They listen to my requests and gave me recommendations when I needed it. The process was so easy from Start to finish. At no point did I feel any pressure and at no point did they try to convince me to get the most expensive option. Highly recommend this company and looking forward to working with them on future custom items!”

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Posted 1 year ago

“Custom made did an excellent job creating an engagement ring for my fiancée. Everything about them from start to finish was as simple as possible without skimping on quality.”

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Posted 1 year ago

“Very professional. Good at updating”

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Posted 1 year ago

“I was looking for wedding rings on-line for myself and my partner, and stumbled on CustomMade. From the beginning they were helpful as I slowly made decisions regarding design and cost. They were quick with responses to my questions, and willing to make changes along the way. I received both rings in plenty of time. Having something "custom made" for the occasion was an additional bonus.”

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Posted 1 year ago

“I loved working with custom made to bring my dragon ring to life!”

CustomMade Jewelers 5 star review on 4th September 2024

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Posted 1 year ago

“Good service, quick responses etc. overall a beautiful piece just like I wanted it to be. The staff takes their time to make your individual dream come true. Even after weeks of experiementing they still agreed without hesitation to change something from the beginning. It was very nice working with you guys !!”

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Posted 1 year ago

“The piece was nicely done. I am so pleased. Will recommend to my friends.”

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Posted 1 year ago

“At first I was very on edge as it was a business that I haven’t heard of and it was a lot of money to risk. But as I was communicating with the team, they was very quick at replying and patient when helping me pick the perfect ring. They was amazing and I would happily recommend them to everyone”

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Posted 1 year ago

CustomMade Jewelers is rated 5.0 based on 4,793 reviews