CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,792 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,792 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 24th August 2026

1760

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the entire experience. From the being of process everyone I spoke with was very helpful and knowledgeable. They were extremely helpful quickly answering any questions and doing everything they could to accommodate what I was looking for. Overall Im very happy I decided to purchase my ring with them.”

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Posted 1 year ago

“EVERY STEP OF THEY WAY WAS CARFULLY DETAILED - WHEN QUESTIONS WERE ASKED, THEY WERE PROMTLY ATTENDED TO. TRANSPERENCY IS THE WORD TO SUM UP THE SERVICE”

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Posted 1 year ago

“Thoroughly enjoyed my experience with CustomMade. Service was prompt, helpful, and courteous! I was actually really impressed with the quick turnaround. They can turn your vision into reality in a matter of weeks. I would recommend using their services to anyone who 1)Doesn't care for branding or the steep upcharge; 2)Is very particular and can't find exactly what they're looking for at Retail; and/or 3) values transparent pricing.”

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Posted 1 year ago

“I really wish there was an option to go above 5 stars. They really deserve it! My (now) fiancé and I designed all 3 rings (her engagement ring and both wedding bands) using CustomMade and if we were to say the rings were absolutely perfect, it would be an understatement. The team was amazing and very responsive to new ideas or changes at any step of the journey to really make your dream ring come to life. You get exactly what you ask for, truly making it a CustomMade ring. PS: Yes the diamonds are real, we tested them just to be absolutely sure once we got the rings.”

CustomMade Jewelers 5 star review on 11th December 2024

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Posted 1 year ago

“Constant and clear communication with multiple team members made buying from CustomMade a smooth process.”

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Posted 1 year ago

“Excellent communication from start to finish regarding options, cost, and timeframes. Final product looks great!”

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Posted 1 year ago

“My experience with CustomMade has been phenomenal! From the start of the process, they are very responsive and knowledgeable, they were able to answer all of my questions and make multiple mock-ups of what I was looking to create for my fiancée! Emily was amazing, she was always updating me in the process and helped me out greatly when I needed to split my project into two, in order to make the engagement ring purchase prior to the wedding band purchase. I have nothing but wonderful things to say about my experience with CustomMade!”

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Posted 1 year ago

“The process was incredibly easy and the service was awesome. The staff were helpful and understanding and walk through the process with you to make sure your getting everything you wanted in the design. I would highly recommend”

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Posted 1 year ago

“The team was very patient and helpful with getting me the right vision, flexible with last minute adjustments, and determined to get my fiance's ring to me on time!”

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Posted 1 year ago

“Friendly and supportive crew from start to finish with your project. Everyone worked hard and respectfully with me from start to finish. From the first sketches to working with me through payments down to the final finished piece. I got what I wanted and more. I will do more projects with them in the future.”

CustomMade Jewelers 5 star review on 8th December 2024

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Posted 1 year ago

“CustomMade has made two signet rings for me using a family crest: a men's raised design and a functional seal for my wife. In both cases, the price was good, communication from start to finish was excellent, and shipping was quick. We are impressed with CustomMade and plan to return to them with other ideas for jewelry in the future. Recommended!”

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Posted 1 year ago

“This was the best experience I have had buying jewelry. She loved the ring and it came perfect.”

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Posted 1 year ago

“It was a great experience. Everyone was respectful and took my input easily. I will be coming back in the future.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“This was a fantastic journey they worked quickly to help me get the perfect ring for my fiance. The support thro7ghout the whole process was fantastic. I'm glad we decided to get personalized custom jewelry for our engagement instead of store bought.”

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Posted 1 year ago

“My fiancé and I had a great experience! The Custom Made team was super helpful and created exactly what we wanted for our wedding bands.”

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Posted 1 year ago

“They worked with me very well, were cheaper than any other jeweler I could find, and the ring appears to be fantastic quality. I would do this again.”

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Posted 1 year ago

“The process was painless and the value was great. The team was able to create exactly what I wanted and she said YES.”

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Posted 1 year ago

“The design process was easy and clear. The final product came out better than my expectations and unique (that's the point right?). The communication was also very swift and easy.”

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Posted 1 year ago

“Getting a custom class ring was a wonderful experience!!! The designers respectfully listened to whatever thoughts I've had on the design. They also helpfully explained what details were possible to stay within my budget and made some gorgeous adjustments to the final design. I LOVE how my ring turned out! It has a personalized and timeless beauty to it which I'll treasure for years!”

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Posted 1 year ago

CustomMade Jewelers is rated 5.0 based on 4,792 reviews