CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,344 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,344 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th March 2026

1737

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with CustomMade has been phenomenal! From the start of the process, they are very responsive and knowledgeable, they were able to answer all of my questions and make multiple mock-ups of what I was looking to create for my fiancée! Emily was amazing, she was always updating me in the process and helped me out greatly when I needed to split my project into two, in order to make the engagement ring purchase prior to the wedding band purchase. I have nothing but wonderful things to say about my experience with CustomMade!”

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Posted 1 year ago

“The process was incredibly easy and the service was awesome. The staff were helpful and understanding and walk through the process with you to make sure your getting everything you wanted in the design. I would highly recommend”

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Posted 1 year ago

“The team was very patient and helpful with getting me the right vision, flexible with last minute adjustments, and determined to get my fiance's ring to me on time!”

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Posted 1 year ago

“Friendly and supportive crew from start to finish with your project. Everyone worked hard and respectfully with me from start to finish. From the first sketches to working with me through payments down to the final finished piece. I got what I wanted and more. I will do more projects with them in the future.”

CustomMade Jewelers 5 star review on 8th December 2024

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Posted 1 year ago

“Love it! Wish the face of the ring was bigger I had no idea that 17 mm was considered large. But I love it been thinking about having a pendant made with the same design but not sure how big or thick it will be so since the 17 mm isn’t as big as I was hoping for!”

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Posted 1 year ago

“CustomMade has made two signet rings for me using a family crest: a men's raised design and a functional seal for my wife. In both cases, the price was good, communication from start to finish was excellent, and shipping was quick. We are impressed with CustomMade and plan to return to them with other ideas for jewelry in the future. Recommended!”

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Posted 1 year ago

“This was the best experience I have had buying jewelry. She loved the ring and it came perfect.”

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Posted 1 year ago

“It was a great experience. Everyone was respectful and took my input easily. I will be coming back in the future.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“This was a fantastic journey they worked quickly to help me get the perfect ring for my fiance. The support thro7ghout the whole process was fantastic. I'm glad we decided to get personalized custom jewelry for our engagement instead of store bought.”

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Posted 1 year ago

“My fiancé and I had a great experience! The Custom Made team was super helpful and created exactly what we wanted for our wedding bands.”

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Posted 1 year ago

“They worked with me very well, were cheaper than any other jeweler I could find, and the ring appears to be fantastic quality. I would do this again.”

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Posted 1 year ago

“The process was painless and the value was great. The team was able to create exactly what I wanted and she said YES.”

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Posted 1 year ago

“The design process was easy and clear. The final product came out better than my expectations and unique (that's the point right?). The communication was also very swift and easy.”

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Posted 1 year ago

“Getting a custom class ring was a wonderful experience!!! The designers respectfully listened to whatever thoughts I've had on the design. They also helpfully explained what details were possible to stay within my budget and made some gorgeous adjustments to the final design. I LOVE how my ring turned out! It has a personalized and timeless beauty to it which I'll treasure for years!”

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Posted 1 year ago

“I am grateful for all the work that went into creating my fiancé ring. There were a few delays in the production however the CuatomMade team were always in communication providing me with updates. I appreciated their transparency and determination to complete the ring in perfect time.”

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Posted 1 year ago

“Communications were clear and prompt. I always knew where we were at with the project and I couldn't be happier with the result!”

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Posted 1 year ago

“Exceptional service, the entire process was professional and went smoothly. The price was fair given the uniqueness of the pieces. I also appreciated the post service, as I needed some adjustments after after one of the rings came, but CustomMade was happy to help!”

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Posted 1 year ago

“I had a fantastic experience with custom made. From the first message to the delivery of the product it was smooth, professional and with a high level of communication. I recommend them to anyone trying to make a moment special with a ring, for me it was our 10 year anniversary.”

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Posted 1 year ago

“They answered every question I had along the way, giving me price options for every option possible, provided great accurate photos of what the ring would look like. Every step was great and they were very patient with me as well. The 10 yr anniversary/faith band with my birth stones turned out beautiful!”

CustomMade Jewelers 5 star review on 1st December 2024

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Posted 1 year ago

CustomMade Jewelers is rated 5.0 based on 4,344 reviews