CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,792 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,792 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 24th August 2026

1760

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was quite nervous about going through a custom designed ring process with an online jeweler but CustomMade absolutely made me feel comfortable and involved in all phases of the project. My project manager, Stephanie, was excellent with communication and you can tell that she was very experienced in this process. My custom design was unique in that I possessed my own center piece stone, which I thought would lead to potential issues regarding shipping, insurance, etc. but CustomMade handled everything professionally, used my stone, and gave very fair pricing for their service! I would highly recommend CustomMade!”

CustomMade Jewelers 5 star review on 14th March 2025

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Posted 1 year ago

“I found the perfect ring for my husband and customer service was great. They were very polite and personable also emailing back quickly. They were always contacting me along the way for updates.”

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Posted 1 year ago

“CustomMade created exactly what I was envisioning! Their staff were so helpful, responded quickly, and didn't shy away from a challenge. I wanted something very specific but had a hard time putting it into words. They figured it out and created something that I will cherish forever. Thank you!”

CustomMade Jewelers 5 star review on 13th March 2025

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Posted 1 year ago

“I had an awesome experience with CustomMade. They armed with me to get the design perfect. Communication was excellent and the ring turned out beautifully.”

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Posted 1 year ago

“I had such a pleasant experience working with CustomMade. They were extremely patient and understanding and helped me bring my vision to life. My ring looks even better in person. I am truly grateful and enjoyed this experience and would recommend to anyone looking for their own custom ring. Thank you to CustomMade and their team!”

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Posted 1 year ago

“This is a second ring I obtain from custom made, we are very happy with the results, and I like to process to get the final results”

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Posted 1 year ago

“My fiance used CustomMade to design my engagement ring and I knew when we started planning our wedding that I wanted to use them again for my wedding band. CustomMade uses quality materials and stones. I enjoyed the collaboration process and seeing what the designers came up with. I am very happy with my results.”

CustomMade Jewelers 5 star review on 12th March 2025

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Posted 1 year ago

“I couldn’t be more pleased with the service, ease of ordering, design approval, and delivery of the custom class ring I ordered for my son on Custom Made. Every step of the way I felt valued and listened to with fast, personal responses. The ring is exactly as I deaigned and beautifully polished. I can’t wait to see the look on my son’s face. Thank you, Custom Made!”

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Posted 1 year ago

“From the beginning to the end, the team at Custommade has been one of the greatest to work with. They helped along every step of the way with their expertise and advice, I always felt welcome to ask questions and really appreciate their support. They are attentive and really want to help make our special moment be unique and memorable. It was quite exciting to go through the whole process, seeing the design of the ring come to life, selecting the perfect gem, and getting the final product. You guys are amazing.”

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Posted 1 year ago

“I had a great experience with CustomMade. The entire process was made easy with the help of everyone on the team. The craftsmanship was amazing; I could not ask for a better experience. The team was quick with responses and helped me design my dream ring. Overall 10/10 experience, could not recommend enough!”

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Posted 1 year ago

“Super happy with the whole process! The ring came out great and the service along the way was superb.”

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Posted 1 year ago

“I know nothing when it comes to rings. Samantha was incredibly helpful and very informative. I was very surprised how quick the process and turn around was. The ring is gorgeous, and my fiancé loves it very very much.”

CustomMade Jewelers 5 star review on 9th March 2025

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Posted 1 year ago

“After creating a design I liked for a signet ring I sent it in and they got to work right away. I had awesome 3d renders in a handful of days and we got to tweaking. The process was very smooth and at the 3rd iteration it was perfect. Production only took about 2 weeks, and sipping was expedient. Over all everyone I interacted with on the team was excellent.”

CustomMade Jewelers 5 star review on 8th March 2025

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Posted 1 year ago

“An amazing service to make a one of a kind piece of jewelry. With the support you get along the way and the quality of the piece I can't believe how affordable it is.”

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Posted 1 year ago

“Over the past few years i have made multiple orders with Custom Made and each time the process has been simple and the rings came out just as we imagined!”

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Posted 1 year ago

“My experience with custom made was as smooth and flawless as possible. They were able to make exactly what I desired, in a timely and professional manner. Communication, packaging, and professionalism 10/10.”

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Posted 1 year ago

“The CustomMade staff were helpful at every stage of the process and we are very happy with the results.”

CustomMade Jewelers 5 star review on 6th March 2025

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Posted 1 year ago

“I had an awesome experience working with the custom made team, from start to finish every person was so responsive and helpful and worked through multiple iterations with me before finalizing the design. The detail achieved on the signet ring I ordered is seriously impressive and I couldn't be happier with the end product.”

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Posted 1 year ago

“Great design, great service”

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Posted 1 year ago

“Really good, most of the team was extremely easy to work with even while my partner was being indecisive, they were patient and accommodating”

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Posted 1 year ago

CustomMade Jewelers is rated 5.0 based on 4,792 reviews