CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,413 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 11th April 2026

Jacob Boyd

CustomMade Jewelers 5 star review on 9th April 2026

Michelle Montenegro Cepeda

CustomMade Jewelers 5 star review on 7th April 2026

Anonymous

CustomMade Jewelers 5 star review on 6th April 2026

Jack Wood

1747

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was awesome from the start to finish they were as excited as me. Product is high quality and absolutely stunning”

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Posted 11 months ago

“Experience was very good. Easy to communicate, and very quick to respond back and provide updates. Was very flexible and patient with designing engagement ring. Time did not take very long, and process was very clear/simple to follow.”

CustomMade Jewelers 5 star review on 12th April 2025

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Posted 11 months ago

“The whole experience was very professionally handled. They made sure I got all the exact details I wanted in the piece. I had never ordered anything so expensive or personal online before, so I felt a little unsure about it at first. My concerns were quickly eliminated with the excellent level of communication with the team. The final product is beautiful, exactly as I wanted. I would not hesitate to order from Custom Made again.”

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Posted 11 months ago

“Excellent experiance. Worked with me every step of the way. Were very accommodating, and eager to make it exactly how I wanted it. Will definatly be working with them again.”

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Posted 11 months ago

“I can not recommend this company enough. The whole process was smooth and the communication throughout the process was impeccable. It was a pleasure working with Perris designing my dream bridal set. It came out beyond gorgeous and better than we expected. We will be back to order his wedding band when the time comes.”

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Posted 1 year ago

“The process from beginning to end was easy and I appreciate the quick turn around on receiving my jewelry. They took my sketches and designed a pair of earrings and a bracelet. I love them! Thank you! The box my jewelry arrived in was pretty as well. I would have preferred to communicate with a live person sometimes vs 100% electronically because I like making the connection with people. That's just my preference and does not limit the 5 stars I gave Custom Made. I had to send the bracelet back to get resized, and that process was fast and easy. I think overall this is a great company to use for your jewelry designs and I would use them again. I'm thinking about a necklace/pendant now. Thank you, Tracy”

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Posted 1 year ago

“I had a wonderful experience with Custom Made! They were responsive, kind and just as excited as I was about creating my engagement ring. My rep was patient and understanding as I navigated the creation process. I absolutely love my piece! I would 10/10 recommend anyone interested in high quality, handcrafted/handmade, and great customer service to use Custom Made! Thank you!”

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Posted 1 year ago

“They did a ring for me and I am beyond thrilled with the level of customer service and the attention to detail. I asked and they delivered. Thank you and your team. I don’t have a lot of money to your guidance throughout was amazing. Thank you again .”

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Posted 1 year ago

“My experience with CustomMade was smooth and rewarding! I felt involved with every step of the process, backed by very helpful members of the CustomMade team who were very quick with their responses and ensured my vision was realized.”

CustomMade Jewelers 5 star review on 9th April 2025

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Posted 1 year ago

“Great experience. Everyone was super professional. The pendant came out better than expected. Look forward to our next project.”

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Posted 1 year ago

“I was looking for a very specific design for my engagement ring and couldn't find exactly what I wanted and then I came across CustomMade. They made exactly what I had in my head become a reality. They worked with me and and made any changes I asked for, gave me good options and advice about diamonds, and worked within my budget for the overall price. Overall, fantastic experience.”

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Posted 1 year ago

“From start to finish, every member of the team was very helpful, kind, and prompt with their replies. They really worked with me to make sure my ring was exactly as I wanted. When discussing the details I wanted, it was as if I was chatting with a friend, not a business. I highly recommend Custom Made for any of your jewelry needs.”

CustomMade Jewelers 5 star review on 8th April 2025

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Posted 1 year ago

“Very clear and kind communication. Piece turned out exactly like I wanted. Thank you.”

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Posted 1 year ago

“I started my journey a couple months before I knew I was going to ask my(now fiance, she said yes) girlfriend to marry me. I told them what I liked and what she liked and they gave me some very beautiful options. From that point on we honed it down to a beautifuly unique piece, that you won’t find any where else. And she absolutely loves it. Thank you so much custom made, you guys are really making dreams come true. Keep it up”

CustomMade Jewelers 5 star review on 6th April 2025

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Posted 1 year ago

“Way better than expected, true artist at work”

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Posted 1 year ago

“Everyone was very helpful through the whole process and helped me to design the perfect ring”

CustomMade Jewelers 5 star review on 5th April 2025

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Posted 1 year ago

“I’m a very picky person, as well as forgetful. Through each step of the process, and each person of the team who contacted me, was very thorough and enthusiastic with my project. I was able to get the unique and beautiful design, crafted and delivered in a timeless (and early) fashion. I could not begin to express my sincere gratitude for CustomMade and the team who created my finances wedding band. Thank you so much!”

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Posted 1 year ago

“They took the time to work with me to get the ring exactly how I wanted it, even though I was months away from ordering. The ring came out beautifully! Would highly recommend to turn your thoughts into reality.”

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Posted 1 year ago

“From start to finish the process has been amazing with the team, every member of the custom made team I came into contact with was knowledgeable, helpful and really friendly! I cannot thank them all enough. They have designed the ring exactly to the way I wanted and I couldn't be happier with the result. They delivered it in record time with a lovely box, and some helpful instructions for popping the question. If you are unsure on what to do and have an ideas of what you'd like in a ring, custom made is for you!”

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Posted 1 year ago

“The whole process was super simple. I needed some help designing my ring, and the employee assigned to me (Ryn) was extremely helpful. I gave her a pinterest board with some things that my girlfriend liked, and then she helped me design the perfect ring. The whole time, communication was quick, the pricing was very reasonable and transparent (ended up being cheaper than if I got the same ring from a standard jeweler), and I always felt in control of the project. Thanks, CustomMade!”

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Posted 1 year ago

CustomMade Jewelers is rated 5.0 based on 4,413 reviews