CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,535 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 19th May 2026

Myu

CustomMade Jewelers 5 star review on 18th May 2026

Sian Pennell

CustomMade Jewelers 5 star review on 6th March 2026

Leon Craft

CustomMade Jewelers 5 star review on 20th February 2026

Anonymous

CustomMade Jewelers 5 star review on 1st February 2026

Dylan Papali

1741

Anonymous

Anonymous // 01/01/2019

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“This company has impressed me in more ways than one throughout my entire experience so far. The frequent and clear communication on every step of the process is very appreciated. Every question I’ve ever had about any detail of the process was clearly explained, and without delay. I never felt at any point that I didn’t clearly understand all aspects of the project.”

CustomMade Jewelers 5 star review on 12th December 2023

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Posted 2 years ago

“This company does a fantastic job of executing designed jewelry, and their guidance along the way is professional and informed. Highly recommend for any occasion.”

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Posted 2 years ago

“I cannot believe how easy the process was to bring my fiance's ring to life. I presented my idea of an ideal engagement ring to the team. I had a very unusual design in mind and I was becoming discouraged at the fact that very few companies are willing to go the extra distance to help create an actual treasure. CustomMade.com DID! From the beginning, I was included in every step of the process and my ideas, as unusual as they were, were created in a stunning piece of art that will forever show how much I love the woman that chose me to share life with. I cannot give high enough praise to the team! I HIGHLY RECOMMMEND CUSTOMMADE.COM FOR EVERYTHING JEWELRY!!”

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Posted 2 years ago

“To say the least, I was privileged to work with CustomMade and all the team members who joined along the way in bringing my ring alive. CustomMade is not only a jewelry shop where orders are made and delivered, it is more than craftsmanship or professionalism, CustomMade brings stories alive by producing timeless pieces. Thank you for your patience, your support and especially for co-hosting the story that I wanted to tell through the ring that we have created. Mazen Mamish”

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Posted 2 years ago

“Each Step of the process was easy and well explained by the team. They took my initial idea and created a dream ring! We could not be happier with each step right up to the delivery box.”

CustomMade Jewelers 5 star review on 11th December 2023

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Posted 2 years ago

“I had a great time throughout the design process. The ring turned out exactly how I wanted it to be. I’m excited to propose to my girlfriend and give her the ring. I know she will love this when it’s on her finger.”

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Posted 2 years ago

“Great experience from design through delivery.”

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Posted 2 years ago

“Customade was able to guide me through this process smoothly. For someone who has limited knowledge of ring/stone styles they helped me create the perfect ring.”

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Posted 2 years ago

“Easily the best place to get custom rings. In my experience.”

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Posted 2 years ago

“The CustomMade team did a fantastic job on a truly one of a kind matching Engagement Ring & Wedding Band pair. Their team is responsive and professional and we would recommend them highly to anyone who is looking to capture their story in a unique way.”

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Posted 2 years ago

“I'm absolutely blown away. My ring came out better than I imagined it would. The attention to detail is impeccable, and gave me exactly what I wanted. Highly recommend!”

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Posted 2 years ago

“Looks great, very helpful.”

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Posted 2 years ago

“Custom Made has a very solid business model. I have for years worked as a Product Development Engineer designing custom tooling and products for customers in the medical device field. Custom Made’s process, from inception to production, is the world I work in and these guys know how to run it. But the thing that really made it work for me is their focus on “Voice of the Customer”. The team that made my ring didn’t just hear what I wanted, they listened - at every step along the way. And that made all the difference in the world to me.”

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Posted 2 years ago

“Working with the team at CustomMade was exceptionally easy. They were very kind and professional. They worked with me through several changes and did a wonderful job. On top of it all the pricing was still a great deal especially for a hand-crafted one of a kind piece of jewelry. I will be returning for any other jewelry I need without a doubt.”

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Posted 2 years ago

“A representative of CustomMade was with me every step of the way to help design my custom ring. There's lots of option to choose from, and even better than that, you get to personally suggest your own options with a little bit more info!! They are willing to work with you in a broad price range, and they even send it in a box full of everything you might need before, during and after you put a ring on it!”

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Posted 2 years ago

“Everyone I was in contact with was a pleasure to work with. They were knowledgeable, patient, and willing to rework anything to make the vision come to life. I was always in the loop during the process and felt in control of how the project moved forward. On top of the amazing customer service, the ring came out beautifully and was shipped with lots of extra goodies to be sure all went well.”

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Posted 2 years ago

“Phenomenal service. Excellent communication throughout the entire process. Best custom jewelry business out there.”

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Posted 2 years ago

“I had an amazing experience designing my wedding band with Custommade. I immediately felt like I was in good hands - the team was responsive, detail-oriented, and helped me take what was in my mind and bring it to life! 5 stars for this process, now I just want all my friends & family to do this process for their engagement rings and bands too!”

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Posted 2 years ago

“This place is great.They are very good at understanding what concepts you have in your head and actually being able to create them. Great experience and going to come back for wedding rings”

CustomMade Jewelers 5 star review on 6th December 2023

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Posted 2 years ago

“Exceeded my expectations!”

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Posted 2 years ago

CustomMade Jewelers is rated 5.0 based on 4,535 reviews