CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,671 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,671 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 8th July 2026

1745

Anonymous

Anonymous // 01/01/2019

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“Everything was super easy. And everyone was super helpful. Would highly recommend.”

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Posted 3 years ago

“I cannot express how amazing this process was and how happy we are with the final project. I needed something unique for my husband’s wedding band as he and our relationship is unique. They out did themselves with this ring. Trust in the process and you will get what you are looking for. Thank you!!!!!”

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Posted 3 years ago

“Thank you for making his signet ring come to life! Your staff is incredible. Held my hand the entire way! And the finished product is a dream come true!”

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Posted 3 years ago

“From the first communication, through to my item arriving at my door, everything was impeccable! I was kept in the loop about every step in the process. I needed something adjusted, slightly, in the design, and they did it with nothing but the utmost in wanting me to get what I wanted. The final product was beautifully packaged, and it looks spectacular!! I have to admit, the design was a bit tricky, but they pulled it off. Kudos to the entire team for a flawless experience!! Oh, and it came in well ahead of my expected timeframe!”

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Posted 3 years ago

“Honestly, they were so responsive and catered to the design choices I requested, and I appreciated every detail that went into this piece. Also, being able to have great aftercare for the ring is amazing too 🔥”

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Posted 3 years ago

“Amazing service and worked with me very well.”

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Posted 3 years ago

“I would very much like to thank Charlie Bryan Nix and the artsans who made my Class ring. It was a Holy project and they made with great care and effort a Holy object for me. The meaning of their efforts will soon be understood. 7.14.23.. May God bless you. May God keep you. May his face shine ipon you...and bring you peace. Love, Daniel /H1840/...the Uwd of God.”

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Posted 3 years ago

“What an amazing experience! The communication was phenomenal! I was blown away by the attention my project received. The finished product was amazing and the packaging, certification and presentation was superb. My husband opened his ring on Christmas morning and was truly surprised at the craftsmanship. You’ve got a lifelong customer!”

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Posted 3 years ago

“It was very easy, and they are patient and very clear and transparent about the jewelry making process. I received updates exactly when they said I would. I am very impressed with their work as well.”

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Posted 3 years ago

“I was walked through the process and included in every detail. They listened to what I said and produced amazing rings. We will use them again.”

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Posted 3 years ago

“CustomMade has the BEST customer service. I created a unique design and my representative sent me drafts and samples for texture, color, design, pattern, and every possible look. He explained the process AND the ring was finished sooner than expected! I love my final product and there is NOTHING like it anywhere else in the world. It is perfectly sized so I can easily take it on an off,but it does not slide around on my finger. The gold has three different textures but the luster is amazing for every angle. I LOVE my ring! Thank you CustomMade!”

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Posted 3 years ago

“You guys absolutely crushed it! My now fiancé loves the ring. You all worked at my pace and didn’t make me feel like I needed to make a decision right away. You were even able to source a new center stone after I had already chosen one. Can’t thank the CustomMade team enough!!”

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Posted 3 years ago

“A very quality made ring. I am truly grateful.”

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Posted 3 years ago

“Purchased a necklace for a Christmas gift to my wife. This is now the fourth item I’ve done with custom made and was the fourth time it was effortless and a timeless piece. They are easy to work with and easily got this item completed before Christmas which was impressive.”

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Posted 3 years ago

“Everything was amazing and if there was any misunderstanding they were eager to make sure everything was as I wanted.”

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Posted 3 years ago

“The ring design is gorgeous and the experts were so helpful in selecting a gem and designing the band”

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Posted 3 years ago

“The team at Custom Made kept me informed through the whole process of designing the signet rings for my sons. They were very attentive to the personalized details I requested for each piece. The final products were amazing and Custom Made finished my project in a timely fashion so the rings would be ready as gifts under the Christmas tree.”

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Posted 3 years ago

“Great working with everyone here at CustomMade. My process was lengthy but well worth the wait. Everyone was so patient and accommodating to all the aspects of the ring process. It is exactly what I envisioned the ring to look like. Thank you again!”

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Posted 3 years ago

“I was looking into engagement rings for my girlfriend. We had shopped around at bigger jewelry stores and a local shop. She ultimately wished that she could combine the designs of two rings, which led me to getting a custom piece made. I found CustomMade's website and was hesitant because I had never heard of them, but I went out on a limb and messaged them. From then on, the ball was rolling and the process was amazing. The CustomMade team is transparent and is truly devoted to making sure the piece is exactly what you want. They go through everything from the initial consulting, to initial sketches, to gem selection, to 3D design, to production very thoroughly and kept me up to date about everything. They didn't cut corners, but offered several options when available and answered all of the questions I had. There was a small hiccup in the production phase of my project, but they recast the ring and were very transparent about when I could expect the ring to be finished. I asked about express shipping options and they provided overnight shipping (shipping is free), which was a life saver. My fiancé absolutely loves the ring! We will definitely be using CustomMade for her wedding band and possibly mine as well. It truly was that great of an experience and they more than earned my trust and business.”

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Posted 3 years ago

“Hi, I wasn’t sure what kind of ring I wanted for my girlfriend. I had spent a few weeks going to different jewelry stores to see if I could find a ring but none worked for me. Then I saw an add about custom made. So I gave it a try and it was really easy. The service was really good and the final product looks amazing.”

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Posted 3 years ago

CustomMade Jewelers is rated 5.0 based on 4,671 reviews