CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,671 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,671 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 8th July 2026

1745

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From concept to delivery, Custom Made is a custom jewelry design firm that far surpasses its competition. From their persistence in following up with clients to the care and effort laid in design. This bespoke service is comfortable, respectful, kind, and honors even the most whimsical and meticulous of requests. I was guided, educated, and felt as though I was conversing with friends through the whole process. I would highly recommend this service to an individual looking for more than just satisfaction and or "another piece" of jewelry. What was originally a custom signet for myself, I hope now to pass on to future generations as a timeless piece. Thank you to the team!”

Helpful Report

Posted 3 years ago

“I ordered my engagement ring from here and was very easy to use and very friendly staff. I was able to make the perfect ring that had alot of details added into it that mean so much to me and my future wife. I can't recommend CustomMade enough, I'm so happy I went through them to make a one of a kind engagement ring. I plan on using them again for the wedding bands.”

Helpful Report

Posted 3 years ago

“I love using CustomeMade. I was very skeptical at first. I was updated every step of the way! I really appreciate the effort for making me a part of this project and not ignored. I will definitely use it again.”

Helpful Report

Posted 3 years ago

“The crew here made this process simple and easy! The did a phenomenal job and I couldn’t be happier!”

Helpful Report

Posted 3 years ago

“They guide you through every step and gave advice that can improve your ring. They even explain how they make the ring.”

Helpful Report

Posted 3 years ago

“I had a custom Mason's ring made for my husband, he LOVES it!! It is beautiful, looks amazing on his hand, masculine but beautiful at the same time. Very happy with Custom Made, they kept me posted every step of the way and they weren't happy unless I was happy!! Highly recommend!”

Helpful Report

Posted 3 years ago

“When designing my ring for Kate, the staff at CustomMade were extremely friendly and responsive. I went through several designs and changes and each time was accommodated. Any questions I had were well explained and I was provided additional details into the process that makes the ring itself. The final version of the ring came out beautifully. At this time I have a planned proposal a few months out but the ring is perfect and I know Kate will be absolutely in love with it.”

CustomMade Jewelers 5 star review on 31st December 2022

Helpful Report

Posted 3 years ago

“The experience was superb from start to finish. They easily made my logo into the ring I’ve been wanting. From small edits and adjustments to the great customer service/thorough updates, I would definitely recommend working with CustomMade for your next custom ring.”

Helpful Report

Posted 3 years ago

“Thank you so much Custom Made! They helped me design the perfect ring that I had in mind. After making a few adjustments, I was in love with the ring designed. In just weeks, we walked through the process and I was ready to have my ring shipped for the proposal. I was on a time crunch as well, and they ensured that it was to me on time and overnight shipped when I had become hopeless. So grateful for their FANTASTIC communication, quality, and service. Highly recommend CustomMade! I am so pleased with the ring and that I discovered this hidden gem of a company!”

Helpful Report

Posted 3 years ago

“CustomMade created the exact necklace that I asked for, and was able to do so for 10% less than a competitor that offered similar products. Their representatives were friendly and provided frequent updates during the design and production phases. They were receptive to input during the design phase to make the piece perfect.”

Helpful Report

Posted 3 years ago

“Such a great company! I ordered a custom signet ring for my husband. The design team was super helpful, and transparent in pricing as the design of the ring evolved. The end product was quality as well!”

Helpful Report

Posted 3 years ago

“I had an incredible experience making a custom diamond necklace with the Custommade team!! Everyone was very responsive and easy to work with. I couldn’t believe how they could put together my exact vision at the highest quality for such an incredible price. I highly recommend working with Custommade! They deliver the highest quality at the most competitive price!”

Helpful Report

Posted 3 years ago

“Thank you for, my unique sunflower bumblebee wedding ring”

CustomMade Jewelers 5 star review on 30th December 2022

Helpful Report

Posted 3 years ago

“I was looking for a very special engagement ring for my girlfriend. Upon my Google search for a company providing custom jewelery, i found CustomMade. Right from the start i felt best to be guided by their experts. I learned a lot about the crafting process and the different metals and stones. All the time they focused on my wishes and tried to make it possible. I never felt like pushed in a certain way, just to give them money. The final outcome of the ring is 100% my wish! I can totally recommend CustomMade to everybody who wishes to make a special present for a special person come true.”

CustomMade Jewelers 5 star review on 29th December 2022

Helpful Report

Posted 3 years ago

“Great experience! Absolutely love my custom piece. Would highly recommend for anyone looking for that 'special something'”

Helpful Report

Posted 3 years ago

“I greatly enjoyed my custom made experience. The team was attentive, caring and very helpful. They brought my vision to life and I absolutely love the final product. 10/10 would recommend!”

Helpful Report

Posted 3 years ago

“Working with my CustomMade team was AMAZING! They were helpful, supportive, communicative and completely open to whatever my needs or questions were. When my fiancée’s ring was cast there were small imperfections in the band itself. Instead of selling me a subpar ring they recast it for me so I would have the perfect ring for her. The ring is gorgeous and when I proposed to her I knew I was giving her a one-of-a-kind ring! Thank you CustomMade for making my happily ever after come true!”

Helpful Report

Posted 3 years ago

“This place is amazing. The team will bend over backwards for you just to make sure what you want is made to your exact specifications. I asked the team if it was possible to recreate a necklace that my girlfriend had lost which had an incredible amount of sentimental value to her. I managed to find 2 photos where the pendant was clear enough to describe and they made an almost perfect replica, being a complete match on size, shape and detail. Their customer service was also fantastic, telling you what process your project is currently on and a detail explanation of what that process is. They provide an estimated time of production and delivery, which definitely was appreciated! They’re a small business in Cambridge Massachusetts and I couldn’t be happier with the results they gave. Worth every penny spent!”

Helpful Report

Posted 3 years ago

“CustomMade really deserves a 5-star rating from me. The service from start to finish was so good that I almost started to wonder if it was a scam. But they proved to be very legit. They worked patiently with my timelines, kept me informed through each step of the process, and were surprisingly pleasant the entire time. My piece looked just like how I imagined it. Photos don't do it justice - in person, it looks way better! I am honestly happy I used their service, and have already started thinking of another piece I want, after seeing their work firsthand.”

Helpful Report

Posted 3 years ago

“Great craftsmanship. Very pleased with the ring!”

Helpful Report

Posted 3 years ago

CustomMade Jewelers is rated 5.0 based on 4,671 reviews