CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,378 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,378 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 1st April 2026

1741

Anonymous

Anonymous // 01/01/2019

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“Hey Ty! I'm thrilled to say she said yes and that she LOVES the ring. Your team did a perfect job. I mean that, too. We're still waiting on the professional photos / videos, so that would be a minute for us to get together for you, but we're happy to upload those as well and shout you out on the socials because this was just such a remarkable experience. Your team made my dream come true. Know that for all my friends and family trying to do custom rings / jewelry and for the next ring I give her (and anything for this ring), I will be coming to your company. Thank you.”

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Posted 3 years ago

“I couldn’t be happier with my custom made necklace. Everyone that assisted me in this process was extremely helpful, professional and really brought my vision to life. They kept me informed throughout every single step of the process and constantly checked in to see if I was happy with how it was looking. I sent them a couple of sketches for what I wanted this necklace to look like and they took me through all the different possibilities of what they could do from the material, size, texture, pricing.. not a single detail was left untouched. The delivery was very fast and packaged very securely which I was relieved about. I couldn’t recommend them highly enough and I would definitely go through them again.”

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Posted 3 years ago

“Honestly, I can't think of better design company to get my engagement and wedding band. This process was extremely well done and personal. Everyone was patient and kind from design of the concept all the way through to completion. And especially the completion process as unforseen life events took place CustomMade remain patient and continued to check in. This entire process has been a blessing and enjoyment. Sidenote- Wifey absolutely LOVES the engagement ring and has made everyone at her job jealous so thanks for the extra brownie points”

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Posted 3 years ago

“Made it exactly to the specifics of my dreams. She’s gonna love it. And I already do. Amazing work!”

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Posted 3 years ago

“I was unsure about using Custom Made when I first discovered them via online searches for a custom wedding ring, but the process was smooth, friendly, attentive, and satisfactory the entire way through. My ring was designed with care and attention to my desires and preferences, and arrived in a very timely fashion. I'm so happy with the final product, and cannot recommend Custom Made enough!”

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Posted 3 years ago

“The whole team was outstanding to work with.”

CustomMade Jewelers 5 star review on 13th September 2022

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Posted 3 years ago

“My wife recently graduated from a doctorate program and I was looking to get her a very specific class ring as a graduation gift that I could not find anywhere, (I had a specific design in mind). I ran across CustomMade and reached out to find out if they could make my vision come to life. I was immediately contacted and set up with a team of representatives to help me through the design and purchasing process. I was extremely impressed with the responsiveness, the attention to detail and the ease of use customer experience that I received. I will be recommending CustomMade to those I know as well as looking forward to making more beautiful pieces of jewelry for my beautiful wife in the future. Thank you CustomMade for taking a vision and crafting a beautiful piece of jewelry for our family!”

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Posted 3 years ago

“Great team and very patient with the ring And great collaboration!”

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Posted 3 years ago

“I thoroughly recommend working with Custom Made, everyone in the team that helped me with my project was extremely helpful and attentive. Would definitely use again.”

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Posted 3 years ago

“I was very impressed with the product and the company. Their team(s) worked with me every step, from the design aspect to the actual finished product. The production team kept me appraised of where my ring was at the production from 3d model to the tree mold. I was hesitant at first because this was my furst experience with ordering an expensive item on line. But, it was an AWESOME experience. Thank you”

CustomMade Jewelers 5 star review on 12th September 2022

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Posted 3 years ago

“Can't recommend them enough, everything done was communicated with me and on schedule. The final piece came out perfect, exactly as I had envisioned it.”

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Posted 3 years ago

“Fantastic customer service and all round experience. Made the design process seamless and talked through all options extensively. Would highly recommend!”

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Posted 3 years ago

“All around great experience they talked to you though the whole process making sure everything is perfect to what you want they brought an amazing ring design to life”

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Posted 3 years ago

“Ring came out perfect. can’t wait for her to see it when the big day comes!”

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Posted 3 years ago

“Communication was amazing! I was informed about my ring every step of the way! When I finally received the ring in the mail, it was perfect. The quality is amazing! My future wife is going to wear this ring with pride! Thank you so much!!!!”

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Posted 3 years ago

“The ring was perfect.”

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Posted 3 years ago

“Everyone was incredibly helpful and my project turned out gorgeous!”

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Posted 3 years ago

“CustomMade has provided such an awesome experience in crafting a beautiful and intentionally design engagement ring to propose with! They’ve done such a fabulous with communication through every phase of the process, and I am more than satisfied with the end product! I would definitely recommend anyone to work with CustomMade!”

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Posted 3 years ago

“All-around my experience was fantastic. Everyone I talked to was responsive and quick to help whenever possible. My fiancée was over the moon about the ring! Being able to have something made specially for her was awesome!”

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Posted 3 years ago

“CustomMade is a wonderful service, that helps you on every step of the way and goes above and beyond to deliver the best experience, 10/10”

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Posted 3 years ago

CustomMade Jewelers is rated 5.0 based on 4,378 reviews