CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,933 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,933 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th October 2026

Lia Phillips

CustomMade Jewelers 5 star review on 5th October 2026

Beatriz Malaspina

CustomMade Jewelers 5 star review on 24th August 2026

Jaden Dosanjh

CustomMade Jewelers 5 star review on 23rd August 2026

Anonymous

CustomMade Jewelers 5 star review on 22nd August 2026

Caden Palmer

1764

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very ideal for what we were looking for. I do wish they had a little bit more center stone options but I also understand they are a small growing company. They really are incredible and do listen to all feedback that you give and make sure that the ring is perfect and if they don't have quite what you're looking for, they look for an appropriate substitution. Also, I absolutely love the box that they ship the ring in.”

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Posted 1 month ago

“I had an idea. The team at Custom Made patiently made it a reality in precious metal, and at a cost far less than I'd imagined. Now I have a ring, & you should have them make your idea reality.”

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Posted 2 months ago

“Everything was super easy, I got exactly what I wanted, I didn’t have to do much to end up with a ring so beautiful. The process was simple and effective, and I honestly don’t think I would’ve ever found the right ring on my own.”

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Posted 2 months ago

“From start to finish CustomMade delivered an amazing consulting, design, and creation process for my wife's engagement and wedding rings. I had full control over what was ultimately approved for creation, and my project consultant never made me feel like I didn't know what I was talking about. Definitely recommend, cannot speak highly enough of the service and the product.”

CustomMade Jewelers 5 star review on 3rd August 2026

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Posted 2 months ago

“I discovered CustomMade online and rolled the dice. Their online process was easy and seamless - pick from a list of designs and or upload photos describing the ring you want created. I wanted the engagement ring to have custom engravings, engravings that I didn’t think would be possible. CustomMade and their project manager proved me wrong! I was very impressed with the process of the project, quick communication and follow-ups, with mock designs and redesigns with small details that I wanted, and they made possible. I am so pleased with the quality of how the ring turned out. I thought the design photos and 3D renderings were too good to be true. The ring is beautiful. The sparkle of the diamond, custom engravings, and shine of the platinum band really made this engagement special. They made what I thought would be impossible, possible.”

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Posted 2 months ago

“Overall, pretty good could use more updates throughout the waiting phase.”

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Posted 2 months ago

“They were extremely helpfully, and a very good quality ring.”

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Posted 2 months ago

“I am very pleased with the customer service the quality of work and the time frame it took to receive my purchase. I invite him encourage anyone who will have a interest in this company to give them a try you will not be disappointed and they are cost-effective for the metals that you are requiring.”

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Posted 2 months ago

“I would like to write a very positive review of my experience dealing with CustomMade in obtaining my custom signet Ring. Brian my Project Manager was outstanding. He helped me with the many changes and details so I was able to obtain exactly what I wanted. You would not go wrong by deciding to choose them for your custom ring. The are very detail focused and a pleasure to work with.”

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Posted 2 months ago

“Very happy with my experience they were so willing to make every change I needed to make it the perfect engagement ring. I want to thank the team and everyone who helped out. Thank you for a perfect experience.”

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Posted 2 months ago

“Working with custom made for my fiancée’s engagement ring and our wedding bands has been such a great process! Along with great communication and transparency, they did an amazing job of bringing our ideas to life. I could not recommend Custom Made enough!”

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Posted 2 months ago

“CustomMade made the exact ring which will last a lifetime. I cannot thank them enough for the dedication they had towards my project and the flexibility they provided with my changes. The communication was excellent and the quality of the ring exceeded my expectations. I highly recommend their services!”

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Posted 2 months ago

“Working with CustomMade was great! I shudder imagining how things would have went if I decided to do this on my own. Luckily CustomMade was there to collaborate with, offer guidance, and just overall support me through the whole process. The service was easy, quick, and well worth the price (which wasn't absurd).”

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Posted 2 months ago

“Amazing company and services! Team worked efficiently and quickly and made a phenomenal product!”

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Posted 2 months ago

“Custom Made was extremely helpful. Mikha was always very responsive and helpful with our questions. While I was initially nervous about making a purchase like this online they made the process seamless and ensured we knew what was happening during every step of the project. They made the perfect ring for my fiance and he loves it! They took his fairly ambiguous request and created his ideal ring. Shipping was easy and fast. I would recommend their services to anyone who is looking for a helpful, diligent team that helps bring your perfect ring to life!”

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Posted 2 months ago

“PHENOMENAL CUSTOMER SERVICE. From start to finish with both the engagement ring and the wedding band, I was kept informed, and expertly guided through the experience. My Wife and I could not be happier with CustomeMade.”

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Posted 2 months ago

“Amazing experience, they made my vision come to life truly. They kept in contact and sent frequent updates and I also got my order sooner than expected!”

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Posted 2 months ago

“The best experience I’ve had with any jeweler both in store and remote. They listen to every detail you think of, help educate you, send you lots of inspiration models based on your wants. And overall very speedy with replies. I had an amazing experience”

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Posted 2 months ago

“Seamless process from start to finish! My ring is absolutely beautiful and im completely obsessed with it. The team is super responsive and easy to work with! Can't recommend them enough!”

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Posted 2 months ago

“I first started working with CustomMade Jewelers about close to eight years ago and during that time I didn't know what to expect. I've went to online sites like Etsy to have my family crest ring made prior to working with CustomMade Jewelers; the experience with the Etsy Seller was horrible: she used sub-par quality metal to make the ring and as a result, upon wearing it, my ring finger took on a rash due to irritation. When I came to CustomMade Jewelers the experience was very different: the staffs were professional, communication was expedient, the ring was made of quality metal and with good craftsmanship. During the course of 8 years about three versions of my family crest ring was made and I'm happy with every one of them. Thank you, CustomMade Jewelers, for your professionalism, craftsmanship, and hardwork throughout these years.”

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Posted 2 months ago

CustomMade Jewelers is rated 5.0 based on 4,933 reviews