CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,933 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,933 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th October 2026

Lia Phillips

CustomMade Jewelers 5 star review on 5th October 2026

Beatriz Malaspina

CustomMade Jewelers 5 star review on 24th August 2026

Jaden Dosanjh

CustomMade Jewelers 5 star review on 23rd August 2026

Anonymous

CustomMade Jewelers 5 star review on 22nd August 2026

Caden Palmer

1764

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the entire process. The communication was top notch. Quality is great. She said yes!”

CustomMade Jewelers 5 star review on 27th July 2026

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Posted 2 months ago

“The customer service was amazing and their design was even better than I could have hoped for. We did end up significantly above budget. But it was worth it in my opinion and it was largely due to my partner's allergies.”

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Posted 2 months ago

“I loved how helpful Madison was during the process. She was someone who has great skills and created such a beautiful ring for my future wife! Loved the whole thing. Would definitely recommend these people!!”

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Posted 2 months ago

“Process for my custom ring was smooth and easy. I already had an idea of what I was going for, and the experts were able to nail it along with needed practical adjustments for stability. End product was a 10/10, ring looked unique and well crafted. Working with a personal project manager was very pleasant. She gave great input and was an efficient point of contact to the designers. She was able to relay my idea to them and gradually make it come to life. Price wise, I feel a lot of markup was involved to push it toward the budget if the true cost+labor was lower than the budget. I didn't mind paying it because the budget was still met and the product looked amazing. A tip: Look up the stone characteristics on Calavera New York to get the true price and either price match or get a higher quality stone for the quoted price”

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Posted 2 months ago

“I had only good experiences working with the design team. They were easy to work with and were very understanding of my vision. The final product was everything I could ask for.”

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Posted 2 months ago

“Absolutely amazing done an awesome job. Very reliable and happy to make any changes along the way”

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Posted 2 months ago

“Both my engagement ring and wedding band were exquisitely designed and delivered on time. I couldnt recommend CustomMade more highly!”

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Posted 2 months ago

“Very professiinal, very good”

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Posted 2 months ago

“The customer service is fantastic I cant thank you all enough”

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Posted 2 months ago

“I enjoyed the entire process. My associate was very responsive and took my concerns into account. When I want happy with a design, they re worked it until I was satisfied.”

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Posted 2 months ago

“My experience with CustomMade Jewelers was phenomenal. Great customer service. And they helped me through the entire process to make sure it was exactly what I wanted. Can't wait to give my girlfriend her engagement ring and for them to be the center of it!”

CustomMade Jewelers 5 star review on 24th July 2026

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Posted 2 months ago

“From the very start of beginning of my project with CustomMade, the process was simple, informative and helpful! The team was great in regards of stone sizing and pricing, received the ring a couple weeks ago and it was exactly what I wanted, it was amazing and shiny plus she loved it! Her smile spoke all the words I'm writing in this review, I highly recommend CustomMade to anyone and everyone looking for a beautiful ring or piece of jewelry. Thank you to everyone that played a part in the process!”

CustomMade Jewelers 5 star review on 23rd July 2026

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Posted 2 months ago

“They were amazing to work with! Really took my idea and made it come to life! I couldn’t be happier!”

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Posted 2 months ago

“I was hesitant at first just because im always cautious of online stores, markets, etc. But im glad I trusted custom made to design and create the ring I know is perfect for my partner. They were very inclusive as to what was happening when. I was never left in the dark as to what stage the ring was in. As well, they were very up front and prompt about getting the actual price of everything squared away quick, so you know exactly how much youre spending and when to expect to finalize payment. Overall a fantastic experience.”

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Posted 2 months ago

“I looked into CustomMade when I couldn't find a ring I liked in a physical store. I was uncertain about the process at first, but Vanessa and the rest of the team were a pleasure to do business with. They were very patient with me while I worked with them to create an original idea that they successfully brought to life. I couldn't be happier with the ring they sent me. If you want some custom work done by a group of exceptional folks, then I would absolutely recommend you reach out to them!”

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Posted 2 months ago

“Super process, communication and final product. Great value as well.”

CustomMade Jewelers 5 star review on 22nd July 2026

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Posted 2 months ago

“Great experience all around! From design to finish staff were super helpful and made sure everything looked just right. Extremely happy with the detail and quality of the finished set. My only caveat is I'd seen past reviews of the gem selection process being more involved, but I didn't really experience that. Felt like more focus was placed on the process of getting two custom cut accent stone, everything else was selected on their end. We'll definitely be using CustomMade again in the future.”

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Posted 2 months ago

“The ring was incredible. The service and turnaround time exceeded expectations. My fiancée absolutely loves it. 10/10!”

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Posted 2 months ago

“From start to finish, this has been an incredible experience. I had incredible communication, support, and input from my CM advisor. I was kept updated at every step of production and informed of every detail along the way in crafting my future wife's wedding set. And the finished product... let's just say it was even more breath taking in person than the concept, the render, and even the pictures when it was all done. I couldn't be happier with it!!”

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Posted 2 months ago

“Lovely people to work with, everyone was very helpful throughout the whole process.”

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Posted 2 months ago

CustomMade Jewelers is rated 5.0 based on 4,933 reviews