CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,368 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,368 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 30th March 2026

Anonymous

CustomMade Jewelers 5 star review on 28th March 2026

Anonymous

CustomMade Jewelers 5 star review on 27th March 2026

Gwen Murphy

Soorya Chenthilnathan

1751

Anonymous

Anonymous // 01/01/2019

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“Very good and professional”

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Posted 2 years ago

“great response time!”

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Posted 2 years ago

“CustomMade were very easy to work with and if I messaged them and didn’t hear from them within the day, I would hear from them the next day. The ring they’ve made came out beautifully.”

CustomMade Jewelers 5 star review on 8th March 2024

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Posted 2 years ago

“They are great! They brought to life the sketch I made for her ring and it looked beautiful. The customer service is there with you in everystep!”

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Posted 2 years ago

“My experience with Custom Made was fantastic. Every step of the way I was kept informed. I never had to wonder where we were in the process. Everyone was very pleasant too.”

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Posted 2 years ago

“I took a gamble with to his company and it absolutely paid off! Their teams are incredibly informative and helpful through the whole process. The end result was absolutely gorgeous and affordable, can't recommend them enough!”

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Posted 2 years ago

“Absolutely loved working with this team. It was an easy experience, and there was constant communication about the design process.”

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Posted 2 years ago

“From start to finish, these guys handled everything so well. My project was a family crest ring; their design team did a great job translating the image into a ring. We did about 3 or 4 iterations, and every time, they were very collaborative. It was so easy. Their process is excellent. From the salesperson to the designer to getting the project finished and approved to ship, everything was seamless. I also like the fact that I get a discount for repeat orders. I will def be ordering these for my boys when they get older. Thank you CustomMade, I couldn't be happier with the outcome!”

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Posted 2 years ago

“I used them before to design my fiancée’s engagement ring, and now we just finished designing our wedding bands. They are stunning! Great customer service and an excellent value. I would highly recommend working with Custom Made. They are incredible!!!”

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Posted 2 years ago

“Loved Custom-made! They were very transparent and constantly reviewed and worked with me to get what I needed. They were always letting me know where they were in the process and gave timelines of when the project would be complete.”

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Posted 2 years ago

“Every step from the design to shipment, you have someone in constant contact. So much help is available and no question goes unanswered. Pieces for every budget from sterling silver with quartz stones to top of the line. I had the my wife's engagement and wedding rings fully customized to exactly what we was looking for. The cost was only a few hundred dollars more than some run of the mill peice, but with it being completely custom, one of a kind, SO VERY WORTH IT!! Custom Made is my jewelry store for life I'll never go to another store.”

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Posted 2 years ago

“Made the process easy and amazing . Felt like not only was I being listened to but also completely understood. The variety of options and flexibility on their part let me get the perfect ring for my dream woman.”

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Posted 2 years ago

“I couldn't sing enough praises about Custom Made and my experience with the design team!!! Everyone was professional from start to finish and made me feel as though mine was the only project they were working on. I already proposed to Jenn and, in her words, she's obsessed with the design! Thank you so much for the constant support and communication throughout this entire project. I will most definitely be recommending Custom Made to everyone and will likely use it in the future to design some more incredible creations!”

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Posted 2 years ago

“CustomMade completed, without a doubt, the most stunning piece of jewelry I've ever seen. My wife fell in love with it the moment she saw it. The team behind the rings design worked closely with me for months until it was flawless. The pricing was beyond fair, and I will be using them for all future jewelry purchases. Tried to upload the stunning photo but it was too large ):”

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Posted 2 years ago

“A wonderful experience for a special moment in one’s life, they’re very understanding and helped me achieve my goal!”

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Posted 2 years ago

“In the last few months I had a pair of custom made earrings made and a beautiful wooden trash can. I love both. Thank you all so much!”

CustomMade Jewelers 5 star review on 2nd March 2024

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Posted 2 years ago

“The experience was wonderful. I loved building my own personlized signet rings from scratch. They were helpful and thoughtful. The staff was very patient with me even when i changed my mind a million times. 10/10 would recommend and i will def be using them in the future. :)”

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Posted 2 years ago

“Great communication and attention to detail, couldn't have asked for a better ring and quality”

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Posted 2 years ago

“Very helpful, quick to reply, great customer service, and great quality of products. everyone was very helpful and patient as I picked out the material and ring that worked best for what i wanted!”

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Posted 2 years ago

“Truly wonderful. Great every step of the way. Beautiful work. I love how they communicated and never pressured me into anything i wasn’t looking for. Thank you!”

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Posted 2 years ago

CustomMade Jewelers is rated 5.0 based on 4,368 reviews