Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,139 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,139 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 12th August 2025

1883

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very small and Pricey but delicious. I won’t get it again though, it was a one of thing”

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Posted 4 years ago

“We were extremely dissatisfied when Cutter & Squidge delivered the incorrect order. When we contacted them they promptly rectified the issue the following day.. Birthday celebrations saved..”

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Posted 4 years ago

Hi Georgina, Thanks for your review and feedback. We are glad we were able to resolve this for you. Kind regards Matt

Posted 4 years ago

“Website promises high quality freshly made items but unfortunately did not live up to its expectation with the Mini Baby Biskie Box.”

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Posted 4 years ago

Hi Sumreen, Thank you for your review. We are sorry to hear that you were unhappy with your order. We bake our products fresh daily, use all natural ingredients and make product quality a priority. Please could you kindly email us at hello@cutterandsquidge.com we would be happy to help you find a product you will like. Kindest, Team C&S

Posted 4 years ago

“Cake was great but ordering system was not as good,we put the date the order was to be received and it ended up coming the day after,all because I supposedly didn’t put a delivery date😴”

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Posted 4 years ago

“Pleased with the presentation of the vegan tea.”

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Posted 4 years ago

“The brownies were VERY small considering what they cost!”

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Posted 4 years ago

Hi Henry, Thank you for your review. We are sorry to hear you feel this way. Our products are handmade by our highly skilled professional bakers who undertake a great deal of training to provide high quality delicious treats. We bake our products fresh daily, use all natural ingredients, don’t use any artificial colours or flavours and make product quality a priority. We believe this is reflected in the price of our products. We value your opinion and have passed your feedback on to our operations team. Please feel free to email hello@cutterandsquidge.com if you wish to discuss this further. Kindest, Team C&S.

Posted 4 years ago

“Loved the truffles - best ones by far!”

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Posted 4 years ago

“Beautiful on 1st Day Decent on 2nd Day Could be better on 3rd Day. The cake was tasty overall albeit I would have enjoyed a bit more creamy inside. It felt quite spongy. The pink icing was not great and the box it came although it was hand delivered, it was very plain (white carton); but also stained with chocolate stains. Not bad but so much room for improvement especially when you pay close to £60 for a small cake...”

Helpful Report

Posted 4 years ago

Hi George, Thank you for your review. We are sorry your experience with us didn’t match your expectations this time. We bake our products fresh daily, use all natural ingredients and make product quality a priority. The cake should be served at room temperature at which point the sponge should become light and fluffy and not be dry. We are not sure if you had stored it in the fridge, but this might explain the dry cake layers. If you want to email us at hello@cutterandsquidge.com we would be happy to help you find a product you will like. Kindest, Team C&S

Posted 4 years ago

“Sorry, not impressed. Pastries uninteresting, scones worse I’ve ever had, clotted cream good!”

Helpful Report

Posted 4 years ago

Hi, Thank you for your review. We are sorry your experience with us didn’t match your expectations this time. We bake our products fresh daily, use all natural ingredients and make product quality a priority. If you want to email us at hello@cutterandsquidge.com we would be happy to help you find a product you will like. kindest, Team C&S

Posted 4 years ago

“The presentation was so lovely, but we didn’t think you could taste much of the flavours they were supposed to be...”

Helpful Report

Posted 4 years ago

Hi, Thank you for your review. We are sorry to hear that you were unhappy with your order . We bake our products fresh daily, use all natural ingredients and make product quality a priority. Please could you kindly email us at hello@cutterandsquidge.com we would be happy to help you find a product you will like. Kindest, Team C&S

Posted 4 years ago

“I nice gift and perfect size treat . However would of liked more variation as too many chocolate pieces in the box . Was looking forward to carrot cake version . Mix it up more .”

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Posted 4 years ago

“The cake looked so great but the taste was unfortunately not so good. The texture was dry and ended up stale only a few days after and in the bin. I won’t be ordering again for the high price.”

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Posted 4 years ago

Hello, thank you for your review. We are sorry to hear you were unhappy with your cake. We bake our products fresh daily, use all natural ingredients and make product quality a priority. Our Macaron Drip cake should be served at room temperature, at which point the sponge should become light and fluffy and not be dry. We are not sure if you had stored it in the fridge, but this might explain the dry cake layers. This cake has a shelf life of 3 days, we have more information regarding the care of our cakes and treats on our cake care page https://cutterandsquidge.com/pages/cake-care-instructions. If you want to kindly email us at hello@cutterandsquidge.com we would be happy to help you find a product you will like. Kindest, Team C&S

Posted 4 years ago

“Lovely drink but over priced. Found the same drink in Holland and Barratte a week after and it was less than half the price for a larger size”

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Posted 4 years ago

“Quick delivery but one of the products wasn't as expected.”

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Posted 4 years ago

“Cake was great but they email far too much considering I didn't subscribe. I'd give the cake a 5 but overall a 3.”

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Posted 4 years ago

“Hi team, we loved your service and delivery as well as your packaging - very well done! However, the cake in itself was quite hard, perhaps because of the gluten-free vegan nature of it. We didn’t enjoy it as much as your other cakes, like the lemon & blueberry one we ordered last year. Hope we can explore any new cakes you produce in the future. Best regards.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your review. We are sorry your experience with us didn’t match your expectations this time. We bake our products fresh daily, use all natural ingredients and make product quality a priority. The cake should be served at room temperature at which point the sponge should become light and fluffy and not be dry. We are not sure if you had stored it in the fridge, but this might explain the dry cake layers. If you want to email us at hello@cutterandsquidge.com we would be happy to help you find a product you will like. Kindest, Team C&S

Posted 4 years ago

“An afternoon Tea usually consists of cake, scones and sandwiches, so was a little disappointed that , considering the cost, there were no sandwiches! I must read the description more closely next time. Good packaging and delivery service tho.”

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Posted 4 years ago

“It's an good cake. Very decent size.”

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Posted 4 years ago

“The cake arrived very well packed so it was in perfect condition. The Victoria strawberry sponge was fairly small for the price and we found the buttercream very sweet but overall it was nice and the strawberry was a highlight (just wish it went all the way to the edge not just in the centre of the cake).”

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Posted 4 years ago

“in general, the quality of cake is good. but the cone is too hard. It is a bit too sweet and too greasy. The cake box is not completed covered, which was very uncomfortable.”

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Posted 4 years ago

Hi, Thank you for your review. We are sorry to hear that you found your order was too sweet. We use all natural ingredients and we always keep our fat and sugar content to "just as much as needed to make something delicious”. Please could you kindly email us at hello@cutterandsquidge.com we would be happy to help you find a product you will like, and also get further information regarding your comment mentioning the packaging. Kindest, Team C&S

Posted 4 years ago

Cutter and Squidge is rated 4.6 based on 18,139 reviews