Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,139 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,139 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 12th August 2025

1883

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No complaints about the company. Might want to use a different delivery company. The guy basically drop kicked the package to my doorstep”

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Posted 4 years ago

“Lovely flavour bit dry”

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Posted 4 years ago

Hi, Thank you for your review. We are sorry your experience with us didn’t match your expectations this time. We bake our products fresh daily, use all natural ingredients and make product quality a priority. If you want to email us at hello@cutterandsquidge.com we would be happy to help you find a product you will like. Kindest, Team C&S

Posted 4 years ago

“They look smaller than what I ordered. Not sure I got the proper items.”

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Posted 4 years ago

“Nice cake, just very very sweet. The delivery always comes late in the evening which is quite annoying and you dont get text updates despite being told you would so you waste all day indoors waiting.”

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Posted 4 years ago

“Unfortunately the product was not available so I am unable to rate it highly - I got a substitute which was great, and a credit. But I would have preferred to know that before the item was delivered.”

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Posted 4 years ago

“Very tasty cake however once you have taken it out of the packaging it doesn't feel very good value at £30... All the best, Andrew”

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Posted 4 years ago

“Chocolate eggs were nice but a little artificial-tasting and didn’t have any of the sauce it mentioned inside them. The presentation was disappointing as they just came in a box, so it wasn’t really a hamper as described. Pictures of this need to be included on the website.”

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Posted 4 years ago

“Good cake experience! Amazing packed, good taste and mad with such care. Really bad experience with the Easter chocolate eggs.”

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Posted 4 years ago

“Cake delivered to your door. What’s not to like about that.”

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Posted 4 years ago

“The website was easy to use and the purchase experience was simple, I received email updates on the progress of my order.”

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Posted 4 years ago

“The product was very good but sadly the Gift Card was missing - although the cost was refunded this was still a disappointment for a premium product. Leaving the recipient guessing who had sent it was not what we planned.”

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Posted 4 years ago

“The Easter egg arrived when expected and communication was very good. Unfortunately the egg packaging had been damaged in transit so the visual impact was not very good. Lots of chocolate sprinkles had come loose inside and the egg looked a bit worse for wear. The fudge pieces looked dry and cracked. As to the taste the filled mini eggs on top were very thin shell with mostly nothing inside only a tiny amount of filling so mostly air inside. Not luxurious at all. The inside of the large egg was mostly biscuit crumbs so dry and dusty. The salted caramel was nice but again not very much in there and had to route to find it. The actual egg chocolate was ok. Nothing to really blow me away. In conclusion I would say I was so excited to order this premium Easter treat full of luxurious fillings but I was very disappointed with it all and it hasn’t even been finished.”

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Posted 4 years ago

“Tasted amazing!! Although expected the centre to be soft and unctuous, not the case disappointingly brick hard and unlike the advertising video we could not delve in with a spoon .”

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Posted 4 years ago

“My brother said it was one of the best vegan cakes he’s ever had. Only issue was it wasn’t clear how big it would be when purchasing online and was smaller than I initially thought.”

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Posted 4 years ago

“It is a beautiful cake but very dissapointed with taste - the top layer was very heavy and felt like melted butter/cream. One piece if enough. Good if you wanna take photos with lovely cake but taste wise dont recommend”

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Posted 4 years ago

“Too small brownies”

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Posted 4 years ago

“Delivery was good, items were well packed, but it didn't taste as good as when i've previously purchased in store.”

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Posted 4 years ago

“Our own fault for not looking close enough, but a suggestion to reduce disappointment next time for someone else... please either a) change the default pic on the site to a box of 12, or b) make picture change as you change the option between 12 and 24.”

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Posted 4 years ago

“I sent Easter biscuits to my daughter. I had previously sent her the afternoon tea. She had loved the tea but thought the Easter biscuits were low quality and disappointing ☹️”

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Posted 4 years ago

“Our vegan chocolate cake was very good but (especially for that price) it could have used more caramel and less of the light chocolate mousse-like frosting, which we ending up scraping off and wasting because that did not have as much enjoyable a taste to it. Please don't post this as I don't want to leave a bad rating and I love that you have vegan options. The cake itself was very good and the presentation was beautiful. I ordered this for my husband's birthday but the vegan lemon cheesecake he ordered for my birthday was definitely my preference. Hope this is useful!”

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Posted 4 years ago

Cutter and Squidge is rated 4.6 based on 18,139 reviews