DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.51

4.5 Rating 687 Reviews

88 %

of reviewers recommend DLaguna

4.5

Based on 687 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

DLaguna 5 star review on 17th September 2025

Anonymous

Anonymous // 01/01/2019

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“Beautiful mirrors and excellent service!”

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Posted 5 years ago

Thank you for the review, Janet. We're happy to hear about your positive experience with our Customer Service team- they're the best!

Posted 5 years ago

“The mirrors are fine. The lighted part works very well. However, the control buttons and the clock are "TOO BRIGHT!" There doesn't seem to be any way to reduce the intensity. Also, since there are two mirrors mounted next to each other, an optional switch to turn the clock off would be helpful. I'm still waiting to hear from DLaguna concerning the brightness of the clock.”

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Posted 5 years ago

“Great customer service. Product is very nice and was delivered on time and in good shape”

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Posted 5 years ago

Thank you for the kind words about our customer service team, Anthony. We strive to provide top-notch service and are happy to hear that we are meeting that goal!

Posted 5 years ago

“Waiting for electrician. Can't wait. Directions are not helpful”

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Posted 5 years ago

“Waiting for electrician. Can't wait. The instructions are not helpful.”

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Posted 5 years ago

“Product was as advertised. Didn't know I needed to buy cable connector separately. Making those available would be a good option.”

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Posted 5 years ago

“I purchased 2 mirrors that happened to come with clocks.one didn’t work. Have been promised a replacement mirror but to this date, 6 months , no new mirror. Have called and spoken to reps but still no mirror. No customer satisfaction. Sadly....because the mirror that is functioning is great!”

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Posted 5 years ago

“Great in my Contemporary Design Bathroom”

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Posted 6 years ago

We specialize in unique pieces for the modern, contemporary home. Give us a call today at (949) 381-5333 and let us help you elevate your spaces!

Posted 5 years ago

“Customer service was very helpful and provided spec sheets so we could have our electrical in place before installation. Would highly recommend and will be ordering from DLaguna soon.”

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Posted 6 years ago

We appreciate the feedback! Our customer service does their best to take the guesswork out of online furniture and lighting shopping, we like to make it as easy as possible for our clients!

Posted 5 years ago

“Awesome! 1 day delivery, solid quality and delivered as promised. Installed and look great!”

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Posted 6 years ago

Happy to hear it Bruno, thanks for shopping at DLaguna!!

Posted 5 years ago

“Excellent customer service”

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Posted 6 years ago

Thank you Dominick, our customer service team will be excited to hear that you had a positive experience working with them.

Posted 5 years ago

“Awesome furnitures!!!”

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Posted 6 years ago

“Look good haven’t got to put them in concreat yet. A little pricey but I need to get the led insurts if I can”

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Posted 6 years ago

Hi Patrick, I hope your installation went well. If you need to place an order for the LED inserts, feel free to reach out to me directly at (949) 381-5333 or abbey@dlaguna.com. I'd be happy to help you get an order placed. Best, Abbey, Sales Team

Posted 5 years ago

“First let me say that the customer service and response time were awesome.”

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Posted 6 years ago

Yeah! Thats what we're going for here, Bob. Thanks for trusting in DLaguna!

Posted 5 years ago

“Excellent customer service! I had a question about shipping time before ordering a product and received a timely response and follow up! Rare nowadays to get such personable and individual service. I’m very happy with the transaction and the quality of the item I purchased. I will purchase from them again and highly recommend this company.”

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Posted 6 years ago

“We had previously ordered a smaller lighted mirror from another store however, we sent them back since we didn't feel they we the proper size for the area. The mirrors we received from Dlaguna were far superior in light and the size 47 x 47 inched was just right. Very happy with our choice.”

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Posted 6 years ago

“Lovely to interact wtih DLaguna. I made my transaction on the phone and online and this was seamless. They helped me followed up on shipping delays and instruction manuals which was greatly appreciated.”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Good customer service.”

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Posted 6 years ago

“I bought this mirror for my wife as a gift. She was over joyed with the modern decor and functionality of this mirror. All of our house guests comment on how pretty it looks in our master bathroom.”

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Posted 6 years ago

DLaguna is rated 4.5 based on 687 reviews