DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.51

4.5 Rating 687 Reviews

88 %

of reviewers recommend DLaguna

4.5

Based on 687 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

DLaguna 5 star review on 17th September 2025

Anonymous

Anonymous // 01/01/2019

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“Purchased 2 Cain-line throw pillows. Great service!!”

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Posted 5 years ago

“Beautiful mirror and works great in my master bath.”

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Posted 5 years ago

“The product is made of good quality. I will buy again.”

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Posted 5 years ago

“Fantastic customer service! Quick shipping and well packaged. I appreciated being able to speak to someone over the phone, to figure out exactly what we needed. Thank you, Abbey!”

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Posted 5 years ago

“Beyond beautiful!”

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Posted 5 years ago

“it's been over 2 weeks now and I have yet to receive over $400 worth of light fixtures for a client. Customer service knows nothing other than that UPS has it. Very disappointed as I made a promise for installation that I will not be able to keep. Requested replacement items to be shipped via another carrier but the only response is, " will have to check with manager." I don't want two sets so can return whatever set comes in last, just want to get this job done.”

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Posted 5 years ago

“Very good customer service”

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Posted 5 years ago

“Outstanding customer service!”

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Posted 5 years ago

“Order took a lengthy time to forfill. The wrong color brackets were send. Had to make several phone calls to get paperwork to make the exhange and sent an email. As of now there isn't a resolution.”

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Posted 5 years ago

“Order was processed and received without delay. Customer service was excellent.”

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Posted 5 years ago

“We love our new mirror. It is as nice as the pictures.”

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Posted 5 years ago

“Fantastic response time. I emailed an inquiry and received a text asap answering my question. Customer service was superior and I am building a new home next year and will be sure to remember DLaguna for my fixture needs. The LED mirror arrived on time and in one piece. Very happy.”

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Posted 5 years ago

“Fast and reliable.”

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Posted 5 years ago

“did”

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Posted 5 years ago

“It took a really long time to get this. No update emails. This was not what I expected - the straps are not grey like all of the prior lechuza straps/brackets. These were black so they do not match my other sets which is frustrating.”

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Posted 5 years ago

“did a good job in finally getting me my lights”

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Posted 5 years ago

“I received the product. It was excellently packaged. There was a delay in ordering which is to be expected with Covid19 I will order again in the future.”

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Posted 5 years ago

“Product arrived sooner than expected. Seems well made. Time will tell!”

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Posted 5 years ago

“I appreciated the very personal and professional sales person. She was knowledgeable and offered a true designer's eye about scale, style, and color.”

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Posted 5 years ago

“DLaguna is my my go to for these lights!”

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Posted 5 years ago

DLaguna is rated 4.5 based on 687 reviews