DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.49

4.5 Rating 640 Reviews

87 %

of reviewers recommend DLaguna

4.5

Based on 640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Outstanding customer service!”

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Posted 4 years ago

“Order took a lengthy time to forfill. The wrong color brackets were send. Had to make several phone calls to get paperwork to make the exhange and sent an email. As of now there isn't a resolution.”

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Posted 4 years ago

“Order was processed and received without delay. Customer service was excellent.”

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Posted 4 years ago

“We love our new mirror. It is as nice as the pictures.”

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Posted 5 years ago

“Fantastic response time. I emailed an inquiry and received a text asap answering my question. Customer service was superior and I am building a new home next year and will be sure to remember DLaguna for my fixture needs. The LED mirror arrived on time and in one piece. Very happy.”

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Posted 5 years ago

“Fast and reliable.”

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Posted 5 years ago

“did”

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Posted 5 years ago

“It took a really long time to get this. No update emails. This was not what I expected - the straps are not grey like all of the prior lechuza straps/brackets. These were black so they do not match my other sets which is frustrating.”

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Posted 5 years ago

“did a good job in finally getting me my lights”

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Posted 5 years ago

“I received the product. It was excellently packaged. There was a delay in ordering which is to be expected with Covid19 I will order again in the future.”

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Posted 5 years ago

“Product arrived sooner than expected. Seems well made. Time will tell!”

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Posted 5 years ago

“I appreciated the very personal and professional sales person. She was knowledgeable and offered a true designer's eye about scale, style, and color.”

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Posted 5 years ago

“DLaguna is my my go to for these lights!”

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Posted 5 years ago

“Dlaguna is my go to for these lights!”

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Posted 5 years ago

“Delighted with these lights, very high quality”

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Posted 5 years ago

“You can order products with confidence from DLaguna! Even during the disruption of the pandemic, DLaguna went the extra mile to ensure I had exceptional customer experience. When the original product was on extended backorder, DLaguna offered to substitute a better product at no extra cost to me. Wow! What great people to work with!”

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Posted 5 years ago

“Really beautiful mirrors. Lighting is perfect! ♥️♥️♥️”

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Posted 5 years ago

“Very pleased with the purchase of our two mirrors. Came in a timely manner, very carefully packaged, and husband said instillation was easy. Was a little reluctant to order these online without seeing them but the outcome could not have been better! Thank you DLaguna!”

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Posted 5 years ago

“Fantastic Cia. Best response and fast deliver. Very very good experience.”

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Posted 5 years ago

“Colours are bright, light is just the right amount of warm, no buzzing (so far) with the dimmer. And they're a great price.”

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Posted 5 years ago

DLaguna is rated 4.5 based on 640 reviews