DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.51

4.5 Rating 687 Reviews

88 %

of reviewers recommend DLaguna

4.5

Based on 687 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

DLaguna 5 star review on 17th September 2025

Anonymous

Anonymous // 01/01/2019

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“Good quality and service”

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Posted 5 years ago

“I got my order quick and the items are better than expected. They are so beautiful and fit my decor perfectly. I will definitely order from here again! Thank you.”

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Posted 5 years ago

“Absolutely love the mirror even though I have to rewire the area for it to fit. Wish the website had stated it needs to hardwire. All in love love the mirror.”

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Posted 5 years ago

“Not so hot. Threads on screw wouldn’t close. And no bulb included as stated on box”

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Posted 5 years ago

“I ordered my mirror July 17. Was charged the $2300 immediately and I still don’t have the mirror. It’s October 15.”

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Posted 5 years ago

“Mirror is beautiful. Shipped in a timely fashion even during COVID. My only complaint is the dimensions online didn’t match what actually came. Online they were 60x28 inches. Actual dimensions is 60x32 inches. Not a big deal. Just glad I waited to make wall adjustments until it arrived.”

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Posted 5 years ago

“Very nice product. Ordering was easy but seen to take over a week to process. I believe from order day to delivery was two weeks.”

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Posted 5 years ago

“Very nice product. Ordering was easy but seen to take over a week to process. I believe from order day to delivery was two weeks.”

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Posted 5 years ago

“I found the ledge lights that I ordered to be of good quality. When I reached out directly to customer service to follow up on an order and when I had a small issue with damaged bulbs it was handled quickly, professionally and with the utmost courtesy. Highly recommend DLaguna”

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Posted 5 years ago

“First I got Great customer service then a beautiful product.”

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Posted 5 years ago

“Thanks Dlaguna customer service team for help me to choose the led mirror”

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Posted 5 years ago

“It is 9 October and I have not received the 9 step lights I ordered several weeks ago!”

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Posted 5 years ago

“Excellent customer service from Abbey. There were some shipping date issues from the vendor that she took care of in such a kind and professional way. If it weren’t for Abbey I would have cancelled my order. She is a life saver! Thank you Abbey. I would definitely order through DLaguna again. Product was delivered well packaged without a scratch.”

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Posted 5 years ago

“I loved the process of getting my mirror from these guys. It was sooo easy!”

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Posted 5 years ago

“waited months for my product. didn't get any communication after first response. the Tiipii was shipped without notification and showed up at my doorstep with no notice. No one contacted me to see if it was ok or to apologize for the ridiculous delay. No offer to make it better. The TiiPii is fine. It is just fine. Not worth the hassle, heartache and time I wasted on it. It sits crooked and I don't know how to fix that and honestly who do I reach out to? You? TiiPii themselves? It seems none of you really care to make things right with customers so why should I bother?”

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Posted 5 years ago

“They were perfect! Placed my last minute order for a client and they delivered the lights 6 days early which put a huge smile on my clients face! Thank You and look forward to our future business.”

DLaguna 5 star review on 1st October 2020

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Posted 5 years ago

“Very different wood stain color than pictured.”

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Posted 5 years ago

“Easy checkout, attentive customer service”

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Posted 5 years ago

“Customer service is great and they answered all of my questions and found the perfect mirror. This mirror is stunning and a show stopper for everyone who walks into the bathroom. This is a great addition to make your space feel upscale and extremely large.”

DLaguna 5 star review on 25th September 2020

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Posted 5 years ago

“super helpful customer service, very knowledgable about all different typed of LED mirrors, quick delivery”

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Posted 5 years ago

DLaguna is rated 4.5 based on 687 reviews