DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.51

4.5 Rating 686 Reviews

88 %

of reviewers recommend DLaguna

4.5

Based on 686 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

DLaguna 5 star review on 17th September 2025

Anonymous

Anonymous // 01/01/2019

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“It’s a beautiful mirror.”

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Posted 4 years ago

“My lights are exactly as described. Excellent quality. Shipping was quick especially during the holiday season.”

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Posted 5 years ago

“The BBQ deck light I purchased was perfect. Your website made it easy for me to understand the item specifications so that I could be prepared to install the light. I received it within a couple of days after I placed my order, installation was quick and easy. I have light by my BBQ once again. Thank you!”

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Posted 5 years ago

“My mirror was installed and clock never worked. Spoke with representative at Dlaguna to advise of the issue and was given the representative Jimmy from Aquadom number to contact. That was back on August 27th and I still have no resolution. I have emailed back and forth but I still have a clock that does not work. I was told today (after me reaching out again) that they would be sending out a new clock. How am I supposed to install a new clock? I asked this to representative and this is what I got in response: You will need to; 1. Disconnect the mirror from power 2. Remove the backplate of the mirror 3. Slide the old clock out/slide the new one in (unit has special brackets) 4. Put the backpannel back 5. Establish an electiclal connection to the unit I already paid to have someone mount the mirror and hard wire it. Very disappointed with the mirror and the service for something I spent good money on. I paid almost $500 for a mirror that came faulty and the only solution I am getting is to put more money into it by "replacing" the clock myself. Purchase with caution. Not a happy customer.”

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Posted 5 years ago

“Trying to process a return as the light will not work in my application. We can not get a call back after many attempts.”

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Posted 5 years ago

“Very pleased with the STEP lights, terrific value for the $$.”

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Posted 5 years ago

“People at Laguna were super helpful”

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Posted 5 years ago

“Its made so sturdy that putting the handles on, my handy man slipped and made a scratch. Thankfully on the inside. The sink is beautiful, this is good quality not like Home Depot or Lowes kind of things.”

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Posted 5 years ago

“Great product. Nice people to deal with.”

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Posted 5 years ago

“In the future, when I am in need of a unique lighting fixture or a Halogen / LED bulb, I will always visit the DLaguna.com website to make such a purchase.”

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Posted 5 years ago

“Very satisfied with the reclyner”

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Posted 5 years ago

“I have received the incorrect products, I am missing products. My office manager has left 2 messages and sent an email this week to be called back. We have not been called back. We can not get through to anyone when we call.”

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Posted 5 years ago

“You guys were AWESOME!! I did end up having an issue with your the shipping company used, but ACTUALLY the person I spoke to in YOUR company went over and above what she needed to do to fix the problem that wasnt even on You guys side and helped me.... making me even MORE satisfied with your level of service. If I could give 10 STARS I would! Thanks again”

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Posted 5 years ago

“These are great mirrors! We have 4 of them and couldn’t be happier with them.”

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Posted 5 years ago

“excellent customer service”

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Posted 5 years ago

“Beautiful mirror but not bright enough.”

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Posted 5 years ago

“I purchased on line and got prompt delivery of quality product that is installed and working. The web site offered seemingly same lighting product at variable prices so I got the lower priced item and it is great quality I suspect is same item as the higher priced. I also got prompt accurate support calling the company for a question. Recommend highly.”

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Posted 5 years ago

“Great service..good quantity”

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Posted 5 years ago

“You folks are excellent to deal with!”

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Posted 5 years ago

“Well oddly enough I went to track it today and it shows delivered on 11/10 on the front porch. I'm the only one here and don't recall recyanything. It's a private road with no crime so no reason to believe someone took it. Not sure what to do??”

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Posted 5 years ago

DLaguna is rated 4.5 based on 686 reviews