DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.51

4.5 Rating 686 Reviews

88 %

of reviewers recommend DLaguna

4.5

Based on 686 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

DLaguna 5 star review on 17th September 2025

Anonymous

Anonymous // 01/01/2019

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“Awesome service, the customer service rep was amazing and got me exactly the photo sensor I needed for my landscape lights, that solved my issue. Thank you very much”

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Posted 5 years ago

“From the picture I thought it is the higher shelf with top and the wheels and I received a topless low compartment, please look at the details before buying. The delivery also took a while so I am not sure if I order the other parts, that I would have a sat in short amount of time.”

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Posted 5 years ago

“Delivery time was good”

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Posted 5 years ago

“These are working perfectly”

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Posted 5 years ago

“This mirror is truly one of a kind! It was the perfect selection for our bathroom remodel. The heater for the mirror works, but it tends to only keep the center of the mirror fog free. Overall we are very happy with this purchase!”

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Posted 5 years ago

“Shipping for our product took longer than expected. With that being said, once we were able to get things squared away and figured out the company kept me updated.”

DLaguna 4 star review on 8th November 2020

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Posted 5 years ago

“Shipping for our product took longer than expected. With that being said, once we were able to get things squared away and figured out the company kept me updated.”

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Posted 5 years ago

“DLaguna's website is easy to use and customer service was responsive and concise when we made a mistake creating our account. No problems!”

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Posted 5 years ago

“Took a very long time to get respond that item was out of stock. Called couple times said it was in its way. Felt very mislead. Very disappointed. Wouldn’t purchase anything again.”

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Posted 5 years ago

“Beautiful and excellent quality!!!!!”

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Posted 5 years ago

“Great product”

DLaguna 5 star review on 7th November 2020

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Posted 5 years ago

“Thanks to Dlaguna team”

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Posted 5 years ago

“My only complaint is I ordered 30 lights and received 29.”

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Posted 5 years ago

“Quick to respond to emails. Wish they offered a military discount ; )”

DLaguna 5 star review on 5th November 2020

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Posted 5 years ago

“Our purchase was exactly as expected. The delivery process took approximately 4 weeks which was a little longer than expected but when it arrived it was packaged very well. The mirror itself was very easy to install. It looks great and provides a lot of light. Only 4 stars because we had to inquire twice about status of order. Would purchase again through DLaguna.”

DLaguna 4 star review on 1st November 2020

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Posted 5 years ago

“The website indicated shipping within 1 or 2 days, that was a reason I ordered this item. 1 week later I called customer service, they said that they were still waiting to receive the item and said they would ship it to me by Wednesday. Still did not see anything. Called customer service back on Saturday, they said same thing. I ended up waiting for 3 weeks before it shipped out. They know that they can't shipitwithin1 or 2 days, but they still do not changes their website. If I know this, I wouldn't waste my time.”

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Posted 5 years ago

“The mirror is beautiful but I had to plead and threaten to get the company to deliver it. I got a different excuse every time I called. Then they said it had shipped when it had not. I would not do business with them again.”

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Posted 5 years ago

“Great customer service by Abbey, perfect response from Houe, thank you.”

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Posted 5 years ago

“Competitive pricing, and over the top customer service has been most impressive. Abbey is one heck of a trouble shooter who goes above and beyond to make customer feel appreciated and looked after. Kudos to DLaguna!”

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Posted 5 years ago

“Good quality and service”

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Posted 5 years ago

DLaguna is rated 4.5 based on 686 reviews