DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.49

4.5 Rating 640 Reviews

87 %

of reviewers recommend DLaguna

4.5

Based on 640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“I did not receive the product i ordered which was on a short timeline, so i had to use it. It turned out ok, but was disappointing to receive the wrong product.”

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Posted 4 years ago

“I have not received them So I did receive the tracking email from DLaguna However ups lost the package Still have not received them Thank you”

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Posted 4 years ago

“It was difficult to find your company to obtain the products I was seeking. Your service was perfect. Just as you promised. The two pathway lights I purchased for our homeowners association were perfect replacement for those that at no longer available from Focus Industries. Dan Koehler”

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Posted 4 years ago

“The mirrors are fantastic. My only slight problem is that the clock and on/,off switch on the mirrors are very bright and light up our bedroom Anthony N Webster, NY”

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Posted 4 years ago

“Adorable single person umbrella for the beach- not very tall but covers the chair well. Easy to carry - very light.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Great service, fast delivery, great looking product.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Hello. My light does not really match the first one I purchased. I have 2 in my kitchen , one broke and I was looking to replace it. However, the new one doesn't have the ribbon effect it was shown with. It appears to be squished or flattened and doesn't match my first order. I made need to return it.”

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Posted 4 years ago

Hi Bridget, I am sorry to hear that your new fixture does not match your existing ones. If you can please contact us directly at sales@dlaguna.com, we'd be happy to look into the case and see if perhaps the manufacturer has changed suppliers or production techniques causing the difference or if there is a flaw in the particular unit you received. We look forward to hearing from you, we are confident that we'll find a solution that works for you. Abbey

Posted 4 years ago

“Abbey was instrumental in my decision to buy. She always answered my calls and was thorough in communicating the purchasing process and expectations with deliveries and if need returns. Thank you for your transparency Abbey, I love all 3 of my mirrors!”

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Posted 4 years ago

Hi Vanessa, thank you for your feedback, I am so glad we were able to facilitate a positive experience for you and that the mirrors are exactly what you were looking for. Enjoy! Abbey

Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“great lights...easy to install...look great”

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Posted 4 years ago

“Awesome service, fast delivery, exactly what I need ,great job”

DLaguna 5 star review on 29th August 2020

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Posted 4 years ago

“Abbey in sales was wonderful thru the whole process. The mirrors are fabulous. The only problem I had was that 1 wire was disconnected in each mirror. I was able to remove the back coverand fix it so no big deal. Exactly what I had envisioned. I would highly recommend these.”

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Posted 4 years ago

“fast shipping.”

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Posted 4 years ago

“We love this mirror! Great purchase for our remodel. We are buying a second one for another bathroom.”

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Posted 4 years ago

“Service was great and shipping was on time led lights worked great thank you”

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Posted 4 years ago

“Enjoy doing business!”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Had to lube two bulbs a few times. Wouldn’t mage good contact. Worked it out.”

DLaguna 5 star review on 22nd August 2020

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Posted 4 years ago

DLaguna is rated 4.5 based on 640 reviews