DLaguna Reviews

Name: DLaguna
Address: 28202 Cabot Road, Suite 300, Laguna Niguel
Rating: 4.51

4.5 Rating 686 Reviews

88 %

of reviewers recommend DLaguna

4.5

Based on 686 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

DLaguna 5 star review on 17th September 2025

Anonymous

Anonymous // 01/01/2019

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“Very good service and communication.”

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Posted 3 years ago

Thank you for the kind review and please have a great weekend.

Posted 3 years ago

“Your company was great. The mirror we purchases was good, the darw back is the digital clock can't be dimmed. At night it is so bright it hurts your eyes.”

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Posted 3 years ago

“Good service Good shipping”

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Posted 3 years ago

Thank you for the positive vibes, have a great week.

Posted 3 years ago

“DLaguna came through with a beautiful lamp that fits the design theme of my breakfast nook. They provided good communication to ensure I received the right lamp at the right price. Thank you!”

DLaguna 5 star review on 18th August 2022

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Posted 3 years ago

Thank for the positive review that is so nice, and the pendant light you purchased look fantastic.

Posted 3 years ago

“This balcony rail flower box is gorgeous! Installation was a bit tricky but I was so anxious to get it set up, I had to slow down and actually read the instructions! The design is genius. There were some supply chain issues which delayed shipping but Matt was more than available to keep me posted on expected delivery dates. Excellent product and excellent customer service! I wouldn't hesitate to purchase here again.”

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Posted 3 years ago

Thank you very much for such a kind review, it really make us happy, have a great day.

Posted 3 years ago

“Fine service at every level. Highly recommended.”

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Posted 3 years ago

Thank you for the kind review it really helps and also it makes our day a lot of effort goes into each order.

Posted 3 years ago

“Excellent quality and outstanding customer service”

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Posted 3 years ago

Thank you very much, thank you for the kind review

Posted 3 years ago

“Timely. Excellent quality and service.”

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Posted 3 years ago

Thank you for the positive review, that was very nice of you.

Posted 3 years ago

“Well-made high-quality outdoor landscape lamp, solid brass, stainless steel insides, great weather seal, great price.”

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Posted 3 years ago

Thank you very much for the positive review.

Posted 3 years ago

“It works fine. But the directions were hard.”

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Posted 3 years ago

Thank you for the positive review, sorry to hear you had a hard time with the instructions. What item was it so I can check it out and see how to fix it.

Posted 3 years ago

“Matt was prompt, attentive, friendly and helpful. Very good customer service.”

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Posted 3 years ago

Thank you very much, it was great to work with you, and I am very happy that those recliners have arrived, now all you have to do is relax and recline

Posted 3 years ago

“DLaguna was wonderful to work with. I was assisting my 90 year old mother with a remodel, twice we had mis-orders and had to change out in this case mirrors. DLaguna could not have been more helpful and patient in assisting us with this difficult project. I highly recommend them! R”

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Posted 3 years ago

you are so kind thank you for all the positive energy, I hope you have a great week.

Posted 3 years ago

“I think in these trying times Dlaguna did the best they could to communicate any delays and help with any issues that came up! Matt in customer service was great and did his best to come up with solutions to any issues that came up.”

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Posted 3 years ago

Thank you, Max your are the best, and probably the most patient person ever. I hope you have a fantastic 4th of July

Posted 3 years ago

“Matt was great to work with!”

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Posted 3 years ago

Thank you very much for the positive review your the best have a fantastic day

Posted 3 years ago

“I purchased a medicine cabinet from DLaguna. Their website said it was in stock, but after purchase they contacted me and said it wasn't. They gave me other options that they confirmed were in stock, but I ultimately decided to request a refund. Their customer service was very responsive and easy to work with. I would just suggest calling to confirm something is in stock before purchasing if you need an item quickly. I would shop with them again.”

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Posted 3 years ago

Thank you very much Ryan for such a nice review, and yes it is shame that issue with the stock and we are working really hard on fixing that problem. And if your choose to purchase again with us we will give you a special extra discount.

Posted 3 years ago

“I ordered a lighted vanity mirror from DLaguna. Most of my communications were with Matt Cavoti- he was a pleasure to work with. He was very responsive to my questions and concerns. When the mirror arrived from the manufacturer, it was damaged. Matt rectified the problem immediately. All in all, I would be happy to do business with Dlaguna again and would not hesitate to recommend them to friends and family. Thanks again, Matt!”

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Posted 3 years ago

Thank you Marci, you are so kind, it was great to work with you and I I´m happy we could fix your problem, have a great day.

Posted 3 years ago

“My last purchase was wonderful and it’s still working.”

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Posted 3 years ago

Thank you very much for the kind review your the best, have a great week.

Posted 3 years ago

“I recently ordered low voltage landscape lighting lamps from DLaguna. I was taken care of quickly and in a professional way. I sure intend to keep doing business with you. Miguel Hernandez. Landscape Lighting installer. Escondido, California.”

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Posted 3 years ago

thank you very much for your kind review, I hope you have a great week

Posted 3 years ago

“Perfect product for me.”

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Posted 3 years ago

thank for the great review, and if you need anything else please let us know

Posted 3 years ago

“Great service! There was a mistake made during the order as far as delivery date. Matt called me, explained the situation. He found another product that would work for me and it was cheaper! Great job Matt!”

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Posted 3 years ago

Thank you for the positive review, you were a great client to work with, and the next time you need to make a purchase with us please let me know and I can get you an extra discount for you.

Posted 3 years ago

DLaguna is rated 4.5 based on 686 reviews