Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,840 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,840 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service and shipping. Found the sneakers I have been looking for for a year and had them within 1 week.”

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Posted 9 years ago

“I mistakenly ordered the wrong size of shoe. They emailed me a free returns label and refunded quickly.”

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Posted 9 years ago

“Good quality, professional service. Thank you for this experience.”

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Posted 9 years ago

“I was prepared to pay £159.00 for these shoes but found them here in the sale. Over the moon. Thank you Daniel Footwear a very happy customer.”

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Posted 9 years ago

“I paid for next day, they arrived in 2 days! They were faulty so I rang. Your colleague told me to send them back and wait a few days and then reorder. So I sent them back (at my expense) and waited, reordered and repaid P&P! the new pair have the same fault! It looks like they were resent. I rang again, have been promised a discount voucher, and a free returns. This will cover my expenses for the second purchase, but nothing for the first! So yes I have not had a good experience.”

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Posted 9 years ago

Dear Jane, Thank you for taking the time to leave us a review. I really do apologise to hear that you had a bad experience with us. I can see that both orders have been fully refunded including the original post and packaging. If you would like to send over a picture of the post office receipt for the return of your item to help@danielfootwear.co.uk we will happily reimburse you for this. Apologies once again for any inconvenience caused by this. Kind Regards, Customer Service Team

Posted 9 years ago

“Shoes were lost by carrier, however were eventually delivered after speaking to your company.”

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Posted 9 years ago

“if you're ordering from the US, BEWARE: return shipping costs are more expensive than the shoes themselves. if you aren't sure you are going to keep them, i advise shopping somewhere closer to home.”

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Posted 9 years ago

Thank you for taking the time to leave us a review. Sorry to hear that it cost you so much to send these back to ourselves, unfortunately we don't cover the cost of returns for international orders as stated on our website. If you do want to place an order with us in the future you can always email us at help@danielfootwear.co.uk to double check the sizing. Kind Regards, Customer Service Team

Posted 9 years ago

“My bag arrived early and they kept me posted on its journey time!!”

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Posted 9 years ago

“My bag arrived earlier than stated”

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Posted 9 years ago

“I ordered Fitflops which are the super Banda micro in pale gold. Chris took my order & was extremely efficient & friendly on the phone . They arrived as promised to Ireland within 4 days . Excellent service.an price was fantastic .”

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Posted 9 years ago

“Very quick delivery possible the best”

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Posted 9 years ago

“I ordered a size too small, they sent out a larger size promptly, & refunded me within 2 weeks for the first pair”

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Posted 9 years ago

“Fast shipping and great service , i recommended you to everyone I know and definitely going to order from this site again .”

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Posted 9 years ago

“They have exactly what I want & I get it fast!”

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Posted 9 years ago

“Good service. Beautiful shoes and so comfy.”

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Posted 9 years ago

“Great pair of Boots,! in Black in the Sale,would have got a pair in Brown but none left,very comfortable”

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Posted 9 years ago

“Beautifully wrapped and nice personal message. Shoes better than expected, delighted with them. Delivered on day and time as emailed. Good service.”

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Posted 9 years ago

“The bag came just how it was described”

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Posted 9 years ago

“Quick easy process.. quick delivery.. would buy again .. thank you xxxx”

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Posted 9 years ago

“The Website was simple to use payed with PayPal and there were delivered when they was supposed to within a few days. Perfect”

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Posted 9 years ago

Daniel Footwear is rated 4.5 based on 5,840 reviews