Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,839 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

Write Your review

Tell us how Daniel Footwear made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and boots arrived quickly love them”

Helpful Report

Posted 10 years ago

“Took them 5 days to tell me it they had sold out!”

Helpful Report

Posted 10 years ago

Hi Helen, really sorry you experienced this. Our Black Friday sale meant we were extremely busy, but I do apologise for the delay in this matter. If you send me an email at help@danielfootwear.co.uk I will still honour the 25% discount for you. Thanks, Georgia

Posted 10 years ago

“Have been after some ash hi top trainers for some time so happy to see a good discount online from Daniel footwear. Having not had an email to say whether my purchase had been dispatched I emailed & very quickly got a reply to say they had been dispatched and a tracking no. so very good after that. When they arrived they were packaged beautifully & there was a little surprise thank you gift ( which is very me so a big thank you!). The ash trainers are everything I hoped for, so comfy & great style.”

Helpful Report

Posted 10 years ago

“Never got goods oh of stock after I had purchased”

Helpful Report

Posted 10 years ago

“My delivery was packaged greatly just didn't appreciate how my delivery was left behind my bin outside anyone could of picked it up.”

Helpful Report

Posted 10 years ago

“Loved my shoes and aftercare service recieved!”

Helpful Report

Posted 10 years ago

“Recived wrong item”

Helpful Report

Posted 10 years ago

Dear Rio, Thank you for your review. I hope that everything was dealt with quickly and efficiently for you. Kind regards, Chloe

Posted 10 years ago

“Excellent value fast delivery and well packaged”

Helpful Report

Posted 10 years ago

“My order arrived quickly it was so well packaged very impressed with the service,”

Helpful Report

Posted 10 years ago

“I bought 4 pairs this month, from Daniel footwear I think it says a lot!!”

Helpful Report

Posted 10 years ago

“Fabulous Black Friday price, fabulous selection and speedy delivery (still waiting for a pair I ordered from UGG Australia BEFORE my Daniel order: wish I'd chosen Daniels :-(. Great service from Daniel.”

Helpful Report

Posted 10 years ago

“Ordered on line free delivery very efficient and easy to do. Very happy with my Oder”

Helpful Report

Posted 10 years ago

“I bought UGG boots from Daniel Footwear as they were offering 25% discount compared to 20% which UGG was offering so this made a big difference as the boots were expensive at full price. The staff are very friendly and helpful trying to find the boots I wanted. delivery was very quick, 2-3 days, standard post and the packaging was great and very well done. I would definitely recommend using them again and will let all my friends know. Thank you....My boots are great......”

Helpful Report

Posted 10 years ago

“Ordered a pair of uggs and it's my very first time using this company,I was so pleased with the customer service and also with the speedy delivery and the gift voucher for 15% off my next order,I will definitely be using them again.Thank you Daniel Footwear”

Helpful Report

Posted 10 years ago

“Great service, beautifully packed would use Daniels again and recommend them.”

Helpful Report

Posted 10 years ago

“Good fast delivery and nicely packaged”

Helpful Report

Posted 10 years ago

“Excellent price and extremely fast delivery. Very impressed.”

Helpful Report

Posted 10 years ago

“Made a purchase in Black Friday to then be told two days later the item is not in stock nor would they be restocking!!! Website is faulty as correct stock levels are not shown!!! Waste of my time! Still awaiting refund.”

Helpful Report

Posted 10 years ago

Dear Emma, Thank you for your email. I am sorry to hear that this happened. We are currently working on our website to make sure that stock cant be purchased when its not available. As a good will gesture i would like to offer you 10% off your next order with us, if you use the discount code DF10 if should automatically be taken off at the checkout. Kind regards, Chloe

Posted 10 years ago

“This is the second time I have ordered from Daniel footwear. Very quick service and very professionally wrapped”

Helpful Report

Posted 10 years ago

“Ordered a beautiful bag during the Black Friday event, it qualified for free P&P and it arrived the next day which was perfect as it was a gift for my fiancée's Birthday, she was extra pleased as she got to use it on our weekend away, thank you Daniel Footwear I always use your site as your service never fails.”

Helpful Report

Posted 10 years ago

Daniel Footwear is rated 4.5 based on 5,839 reviews