Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,839 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

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“Items arrived promptly and as described.”

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Posted 11 years ago

“Good price, quick delivery and excellent shoes! :)”

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Posted 11 years ago

“Excellent products, fast delivery, good discounts. Love love love it!!!!”

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Posted 11 years ago

“Fantastic service. Quality of shoes superb. Highly recommended”

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Posted 11 years ago

“1st order with Daniel Footwear, had to return cos too large, but they exchanged size, no problems, no hassle, happy shopper.”

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Posted 11 years ago

“Ordering was straight forward and my order arrived on time and was correct.”

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Posted 11 years ago

“I can't really review this properly as my product has still not arrived. The ordering process was pretty easy even though it was an international order.”

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Posted 11 years ago

Dear Jelena, Thank you for your review. I am sorry that you have received this email early, we are working on changing this as soon as possible so that the emails are sent in line with the couriers advised delivery time-frames. We are happy to hear that you are satisfied with our ordering process. If you require any further assistance please do not hesitate to contact us. Kind Regards Laura Lim

Posted 11 years ago

“After i ve reordered the shoes as exchange wasn t available, paid for delivery again i got sent a faulty pair. Melissa shoes are made of plastic, this ones have lace inside of plastic. One of the shoes has been cut and plastic was melted to put it back in place. The edges are cut to bring it in line and the plastic on that area has different texture compared to the rest os shoe I order things online regularly, even from daniel footwear i ve ordered in the past but i ve never received an item in such a state The worst experience so far from my online shoping”

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Posted 11 years ago

Dear Florentina, Thank you for your review. This is an unusual situation. When the returns are processed the exchange item is found on our system and the stock levels are checked to see if we can send out an exchange. At the time that your return was processed the item was not in stock so we had to refund your order. You placed an order 3 days later when the item was showing is stock again on our website. This was due to the item being returned by a different customer. If 2 or more are returned then the stock will show on the website. We are now out of stock of this size again, so we are pleased that you were able to purchase them in time. If I can be of any further help please do not hesitate to contact me. Kind Regards Laura Lim

Posted 11 years ago

“VERY GOOD RESPONSE WITH GETTING BACK WITH ANY QUERIES THAT YOU MAY HAVE . ALSO QUICK DELEIVERY AND FEEDBACK WITH EMAILS AS TO WHEN GOODS WAS GOING TO BE DESPATCHED WAS SPOT ON.. WELL DONE VERY PLEASED”

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Posted 11 years ago

“Excellent service and beautiful shoes as well as beautifully packaged. I would definitely recommend buying from Daniel footwear whether it be online or in store, the shoes are of exceptional high quality and comfort.”

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Posted 11 years ago

“My wife was very pleased with the sandals, a perfct fit and just the right height for a wedgw sandal”

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Posted 11 years ago

“Very pleased with service and product will definately buy again from Daniel and would most definately recommend to friends.”

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Posted 11 years ago

“I think that the order is quickly come in.”

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Posted 11 years ago

“Wonderful shopping experience at Daniel footwear. Shoes are brand new and gorgeous.”

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Posted 11 years ago

“Fast shipping! Best of all, I didn't need to pay extra duties and taxes.”

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Posted 11 years ago

“Wrong shoes sent to me waiting for them to be replaced”

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Posted 11 years ago

“Very nice boots, however, they come up very small. I ordered a size 6 (39), I am a 5.5, the boots are very tight and were a struggle to get on. I am hoping they will stretch.”

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Posted 11 years ago

“The service I received was very fast and efficient. When speaking to the sales staff in customer service I got my queries dealt with quickly. Would definitely recommend Daniel Footwear to all my friends, in fact some have already used you”

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Posted 11 years ago

“Quick turn around from order to posting. Item as described and picture showing item was a pretty good match do not disappointed they colour or texture was different when it arrived. This is the second time in using this site and its been brilliant.”

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Posted 11 years ago

“I cannot tell you how quick this company was at getting my shoes out to me. I ordered one morning early and come the following afternoon they were with the courier at my door. Was super impressed. Email updates to track every step of the way. Came rapped up very well. Overall this company was not only efficient but very professional. It doesn't seem to happen often so always a nice surprise when it dose. Thanks for delivering an outstanding customer service.”

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Posted 11 years ago

Daniel Footwear is rated 4.5 based on 5,839 reviews