Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,839 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An amazing service, thank you so much, I couldn't of been happier with my purchase and the service you provided, I will certainly be buying from you again :)”

Helpful Report

Posted 10 years ago

“I spent almost £200 and I recieved 2 different style of boots in the box! I received a reluctant sorry and have had to chase my refund! Bad service and no acknowledment to emails sent”

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Posted 10 years ago

“Twice now me and the Mrs have ordered stuff showing in stock online only to receive a phone call the next day saying they don't have it. Wont be shopping here again! And we have had a fair bit from them over the years, but the service seems to have plummeted!! KG for us in future.”

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Posted 10 years ago

“Ordered for delivery before Christmas. Not received on day message said would be delivered. Still not received!”

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Posted 10 years ago

“Amazing shoes! However box was a little damaged nothing major though! Quick delivery also!”

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Posted 10 years ago

“Brilliant service arrived next day as promised and the boots for perfect”

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Posted 10 years ago

“Excellent service and great prices........! Products were purchased online and I received them within 2 days, emails kept me informed of their whereabouts, plus the items were extremely well packaged..”

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Posted 10 years ago

“I bought a pair of Uggs for my wife for Xmas. She loved them. They were a very good price and delivered when they were meant to be. Highly recommend.”

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Posted 10 years ago

“Very happy thanks”

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Posted 10 years ago

“I highly recommend shopping at danielfootwear.com! Quick delivery&original great quality stuff!”

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Posted 10 years ago

“I had an excellent service from them. I ordered my bag and I was updated constantly on the progress of my order and within 2 days I received my order which was very satisfactory....”

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Posted 10 years ago

“I was very impressed with the service from Daniel Footwear. I received unexpected next day delivery with no extra cost. (Thank you) The gloves were just I wanted.”

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Posted 10 years ago

“Bought boots in sale on line. Beautiful quality, came beautifully wrapped. Fitted perfect. Never bought any thing before from Daniel, but would certainly buy again, we'll impressed.”

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Posted 10 years ago

“I ordered a Tory Burch bag off you, it came on time but when I opened it they was no dust bag. I phoned up and they were very apologetic and said they would send one out to me, I'm still waiting sorry it as come to this , regards Keely.”

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Posted 10 years ago

“Very quick communication and delivery. Lovely product would definitely use Daniel again”

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Posted 10 years ago

“Very impressed with the service, lovely people to deal with. Would recommend them very highly.”

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Posted 10 years ago

“I purchased a Clutch bag from Daniel Footwear,and although it was packaged OK,I feel that due to the value of the item,it should have been boxed to protect it in transit. My overall experience with this company has been very good...website easy to use,Paypal as a payment option,and quick despatch. Hope to buy again in the future.”

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Posted 10 years ago

“Very disappointed. Ordered some wellies from the website, paid for them and then rec'd an email some time later saying they were not in stock creating a bit of a panic before Xmas as I needed to try and source them elsewhere and stocks were low everywhere if at all. You need to have a more robust online system that is somehow linked to stock levels to save wasting peoples time. In this age of fantastic IT surely this is an easy system to implement and would help create a loyal online customer rather than one here that will bypass you for ever more now.”

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Posted 10 years ago

“Got the boots for my daughter I was so happy with them. And i would recommend this site to everyone. So pleased.many thanks.”

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Posted 10 years ago

“Great service with good customer relations and a promptly delivered order. Boots were lovely but sadly did not fit! Shame have to pay to return which is off putting ....there again, could have spent a whole day trawling the High Streets with much higher cost of petrol and parking and similarly ended with nothing, so will be looking again.”

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Posted 10 years ago

Daniel Footwear is rated 4.5 based on 5,839 reviews