Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,839 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab boots, love them.”

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Posted 10 years ago

“Super fast delivery..... Excellent price for a pair of leather Ugg boots.... Would highly recommend !!”

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Posted 10 years ago

“The website is clunky and kept sticking and not letting you go to the menu. Great choice of products. I ordered 2 pairs of booths. One a stunning pair of oxblood long boots, fantastic quality and I'm gutted that I've got to return them because they are too narrow at the calf. The other pair were a stunning black high heeled suede shoe boot. Gorgeous! So I kept them and wore them for the first time on Saturday. I'd literally walked less than 75 yards from the car into my Mum and Dads house so I was really annoyed when the plastic heel tip of the right boot cracked and fell off leaving the suede heel and the metal pin protruding. I hobbled into Sainsburys to get the heel tip replaced and on inspection the other heel had split too! For an expensive pair of boots I would have expected much better than this. It wasn't the cost of the repair it's the fact that they were brand new and clearly not well finished. Would like reimbursement for both the repair and the inconvenience please! Very disappointed.”

Helpful Report

Posted 10 years ago

Dear Gail, I apologies for this happening. We would be more than happy to reimburse the money you had to pay to get them mended. If you send an email with a picture of your receipt attached we can refund you. Chloe Customer Service Team Tel: 0113 2426555 (ext: 201) Fax:0113 2425777

Posted 10 years ago

“Ordered on line, no fuss, arrived quickly...... Lovely boots, just what I wanted!! ????????”

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Posted 10 years ago

“Beautiful boots, great service, fast delivery.”

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Posted 10 years ago

“My order was processed and delivered quickly.Difinitely will do shopping again.”

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Posted 10 years ago

“soft luxury leather, excellent quality only too small, regretably had to return.”

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Posted 10 years ago

“My order was delivered quickly and a great product so no complaints from me!”

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Posted 10 years ago

“I ordered some boots online which weren't actually in stock. So the money was refunded and I was made aware a few days later. I don't really see why the stock level could not be checked prior to my order being placed (as other stores have this facility) but I had to look elsewhere as I couldn't find a suitable replacement.”

Helpful Report

Posted 10 years ago

Dear Claire, I apologise for the inconvenience caused by this matter. We are looking into trying to find away to stop orders going through that includes an out of stock item to prevent people being disappointed. Kind regards, Chloe Customer Service Team Tel: 0113 2426555 (ext: 201) Fax:0113 2425777 www.danielfootwear.com

Posted 10 years ago

Dear Claire, I apologize for any inconvenience caused by this matter. I hope you accept 15% of your next order with us as an apology. if you do please use the discount code DF15 at the checkout and i should automatically take it off for you. Chloe Customer Service Team Tel: 0113 2426555 (ext: 201) Fax:0113 2425777

Posted 10 years ago

“I'm currently living in the USA where most clothes and footwear seems to be made in China from inferior materials , so I ordered my winter boots from Daniels . They arrived within a few days of submitting the order , I would highly recommend Daniels and will be shopping there again .”

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Posted 10 years ago

“I bought the Daniel Chorizo leopard trainers in a size 4 and 5, as Daniel advise to size down (I m almost always a size 5). They are definitely large and the size 4 fitted best. However, I was sent two slightly different shoes - the 5 were the newer version with black elastic and the 4 were the older version with beige/nude elastic. I prefer the black so am having to send both pairs back and will wait for the 4 to be delivered in the newer version. Daniel customer service were helpful about this, but it's still an inconvenience which is why I have given a 4star. Otherwise the shoes itself is really lovely, I would recommend if looking for a luxury leopard slip on.”

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Posted 10 years ago

“Very happy with both the ankle boots and knee high boots very comfortable and great quality. Great fit and easy purchase and speedy delivery.”

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Posted 10 years ago

“The boots I ordered exceeded my expectations, and the service was fantastic,”

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Posted 10 years ago

“The service was amazing, there was slight problem with my parcel but that was not the company's fault that was the courier fault but Daniel footwear were amazing and sorted it all out very quickly and efficiently. Really pleased; I will use again.”

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Posted 10 years ago

“Excellent service n lovley shoes thank you x”

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Posted 10 years ago

“Lovely quality comfy boots delivered quickly. Stylish and different to run of the mill High Street stores.”

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Posted 10 years ago

“Boots were the wrong size, packaged in a box labelled with the correct size. First time purchasing from Daniel Footwear and was disappointed. On the plus side, delivery was quick but am still awaiting refund.”

Helpful Report

Posted 10 years ago

Dear Ylva, Thank you for your email. I apologize for the inconvenience caused. I can confirm that you have now been refunded in full. If you have any further Enquiries please don't hesitate to get in touch. Kind regards, Chloe Customer Service Team Tel: 0113 2426555 (ext: 201) Fax:0113 2425777 www.danielfootwear.com

Posted 10 years ago

“The boots were absolutely lovely and clearly of the highest quality. Unfortunately I didn't realise they were only calf-height, not to the knee, so I returned them.”

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Posted 10 years ago

“Quick shipping,shoes are exactly the same like on the picture.. Definetly recommend!”

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Posted 10 years ago

“No problems high quality service and boots”

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Posted 10 years ago

Daniel Footwear is rated 4.5 based on 5,839 reviews