Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,839 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent price and prompt delivery would buy from again without question”

Helpful Report

Posted 10 years ago

“Purchased two sizes of the Tory Burch sandals and returned one size the following day after I received initial package. It's now three weeks and still yet to receive a refund for the item returned... Daniel Footwear does have a good selection online but returns process needs to be a little faster, could consider 'click and collect' in the London area.”

Helpful Report

Posted 10 years ago

Hi Rachelle, Thanks for taking the time to review your order. We value highly all feedback from our customers and take it all into account to improve your experience in ordering from us. In particular, we have been working hard recently to improve the efficiency of our returns and are very pleased with the results. Hopefully it wouldn't be necessary, but I'm sure you would have a more satisfactory experience were you to return something to us in the future. Kind regards, Oliver Customer Service Team

Posted 10 years ago

“placed an order of which I was told was in stock and paid for it, then a few hours later without contacting me they cancelled it I would have liked to have placed a different order but no instead they refunded me, will not use this site ever again.”

Helpful Report

Posted 10 years ago

Hi Sharon, Thanks for reviewing your order. We work hard to ensure that the stock levels are accurate on our website, but there are still occasional inaccuracies. Regarding the reaction to the error in your case, we do have a system in place where we contact you first in these instances, so you should have been before you were refunded. Please let us know if you would like any assistance from us in the future. Kind regards, Oliver Customer Service Team

Posted 10 years ago

“I purchased Michael Kors bag, it was totally satisfied!!very good service”

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Posted 10 years ago

“Very easy transaction, fast delivery and great item. Very pleased overall.”

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Posted 10 years ago

“Excellent service in both head office and your banbridge store. Would highly recommend hugh mccabe”

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Posted 10 years ago

“Quick response when I contacted customer service. Quick delivery. Love my new shoes. :-)”

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Posted 10 years ago

“Quick delivery and on time, quality of the bag bought as written in description, very well packed and protected”

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Posted 10 years ago

“It's a lively color combination ????”

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Posted 10 years ago

“It's a lively color combination ????”

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Posted 10 years ago

“Very quick service! Great shoes, fantastic price!”

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Posted 10 years ago

“beautiful DKNY bag at a great price and super fast delivery. Was a bit dubious as was the first time I had used this site, but would certainly buy from Daniel Footwear again”

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Posted 10 years ago

“My DNKY bag is brilliant. I feel I got it at the best price as I did my research before purchasing. Arrived on time and was packaged very well. I would use Daniel Footwear again.”

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Posted 10 years ago

“Very good service and quick delivery. Website easy to use. Liz Rayner.”

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Posted 10 years ago

“Really happy with the fitflop I purchased. Quick delivery is also a bonus & will definitely order with Daniels again.”

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Posted 10 years ago

“Bag delivered quickly and well packaged, excellent customer service. Would recommend and will use again.”

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Posted 10 years ago

“I am very satisfied with my shoes purchased with your company, they arrived sooner than expected, and very nicely packaged. I am over the moon with the price I paid, much cheaper than my last pair- same shoes , different colour - I will certainly be ordering from your company again .”

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Posted 10 years ago

“Lovely purchase. Communications very good and extremely fast delivery. Would recommend.”

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Posted 10 years ago

“I am very pleased with my purchase from Daniels footwear. I bought a leather DKNY handbag which arrived in excellent condition and quickly, very happy with the bargain!”

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Posted 10 years ago

“My timing was unfortunate when buying my shoes as by the time they arrived in the post they had been reduced further!”

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Posted 10 years ago

Daniel Footwear is rated 4.5 based on 5,839 reviews