Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,839 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and prompt.”

Helpful Report

Posted 10 years ago

Dear Sammel, Thank you for the review. We are happy to hear that you are satisfied with your order. If you need any further assistance please don't hesitate to contact us. We hope to hear from you again. Kind regards, DANIEL FOOTWEAR

Posted 10 years ago

“Very solid. Quick delivery. Recommended ????”

Helpful Report

Posted 10 years ago

Dear Chigbo, Thank you for the review. We are happy to hear that you are satisfied with your order. If you need any further assistance please don't hesitate to contact us. We hope to hear from you again. Kind regards, DANIEL FOOTWEAR

Posted 10 years ago

“These boots are not as big and bulky as they look on the photo, which I was disappointed with. They are very comfortable to wear though. Unfortunately for me the leather rein around the right boot is looser and longer than the left one, which results in this one constantly turning the buckle to the front of the boot instead of staying on the side like the other one does. They feel different from each other. Then the 'steel' accessories on the front loosened and I had to remove them. Now the pucture holes are all that is left........”

Helpful Report

Posted 10 years ago

Dear Laila, Thank you for your review. I apologise for any inconvenience caused by this. I can ensure you that this does not happen often our products are checked before they are sent out our warehouse team must of missed this before dispatching.. As an apology we would like to offer you a 10% discount on a future order with us. At the checkout use DF10, this will allow you to receive the discount on a future order. If you require any further information please do not hesitate to contact me via email or phone call with the number stated below. Kind regards, Chloe Customer Service Team Tel: 0113 2426555 (ext: 201) Fax:0113 2425777 www.danielfootwear.com

Posted 10 years ago

“Fantastic buying experience. Couldn't have been smoother. Received my item (from UK to Australia) in less than week - exactly on the expected delivery date advised.”

Helpful Report

Posted 10 years ago

Dear Ammara, Thank you for the review. We are happy to hear that you are satisfied with your order. If you need any further assistance please don't hesitate to contact us. We hope to hear from you again. Kind regards, DANIEL FOOTWEAR

Posted 10 years ago

“Easy website, liked the fact that it showed the soles as I wanted a pair that had no grip. Haven't received the shoes as yet placed the order Friday and it is now Thursday, no communication regarding whether been despatched so this would be a good one to do. Other than that have no issues.”

Helpful Report

Posted 10 years ago

“Ordered on wed nt recieved on Friday morning, very quick. Thank you .”

Helpful Report

Posted 10 years ago

Dear Carole,, Thank you for the review. We are happy to hear that you are satisfied with your order. If you need any further assistance please don't hesitate to contact us. We hope to hear from you again. Kind regards, DANIEL FOOTWEAR

Posted 10 years ago

“Really good service and customer service as I had to return due to my items to big”

Helpful Report

Posted 10 years ago

Dear Joanne, Thank you for the review. We are happy to hear that you are satisfied with your order. If you need any further assistance please don't hesitate to contact us. We hope to hear from you again. Kind regards, DANIEL FOOTWEAR

Posted 10 years ago

“Fantastic quick service and easy to speak with on-line about the order - great! Will order again!”

Helpful Report

Posted 10 years ago

Dear Tara, Thank you for the review. We are happy to hear that you are satisfied with your order. If you need any further assistance please don't hesitate to contact us. We hope to hear from you again. Kind regards, DANIEL FOOTWEAR

Posted 10 years ago

“They are everything you expect from Ugg, fantastic quality....I love them. Delivery was made within 3 days, I'm so impressed with the product and with Daniel....thank you”

Helpful Report

Posted 10 years ago

Dear Mandy, Thank you for the review. We are happy to hear that you are satisfied with your order. If you need any further assistance please don't hesitate to contact us. We hope to hear from you again. Kind regards, DANIEL FOOTWEAR

Posted 10 years ago

“Great choice, easy to order, good updates/tracking information, delivered as confirmed. Over-all excellent service”

Helpful Report

Posted 10 years ago

Dear Rachael, Thank you for the review. We are happy to hear that you are satisfied with your order. If you need any further assistance please don't hesitate to contact us. We hope to hear from you again. Kind regards, DANIEL FOOTWEAR

Posted 10 years ago

“Brilliant service. Ordered 7pm Sunday and took delivery Tuesday am. Site well laid out and simple to navigate. Product well packaged and exactly as described. Great sale price too!”

Helpful Report

Posted 10 years ago

Dear Joanna, Thank you for the review. We are happy to hear that you are satisfied with your order. We hope to hear from you again. Kind regards, DANIEL FOOTWEAR

Posted 10 years ago

“The handbag is lovely, exactly as described and pictured. The courier company seemed very disorganized, claiming never to have received the bag from the sellers even though they did then deliver it within the time frame anticipated. Customer services at Daniel Footwear, however, were excellent in tracking my order and also offering a replacement if it did not show up - luckily not needed. Thank you”

Helpful Report

Posted 10 years ago

Dear Jane, Thank you for the review. We are happy to hear that you are satisfied with your order. If you need any further assistance please don't hesitate to contact us. We hope to hear from you again. Kind regards, DANIEL FOOTWEAR

Posted 10 years ago

“Absolutely beautiful boots, however just too uncomfortable. Maybe a wee bit of cushioning in the sole would help. So wanted the boots but just couldn't walk in them. Customer service from Rachel at DF was extremely good with prompt replies. Can't fault the service. Wild definitely look at buying from the again.”

Helpful Report

Posted 10 years ago

Dear Tracey, Thank you for the review. I am happy to hear that you are satisfied with your order. We hope to hear from you again. Kind Regards Rachael Ball Customer Service Team Tel: 0113 242 6555 ext 218 Fax: 0113 242 5777

Posted 10 years ago

Helpful Report

Posted 10 years ago

“Sadly I am returning the boots as they are too slim on the calf. However ordering them was a simple process and they arrived quickly. I would be happy to use Daniel again.”

Helpful Report

Posted 10 years ago

Dear Amanda, We are happy to hear that your order arrived quickly and that the process was simple. If you need any assistance with your return please don't hesitate to contact us. Kind regards, DANIEL FOOTWEAR

Posted 10 years ago

“Absolutely love this handbag it's really big, practical and beautiful leather and absolute must for winter or summer!”

Helpful Report

Posted 10 years ago

Dear Lee, Thank you for the review. We are happy to hear that you are satisfied with your order. We hope to hear from you again. Kind regards, DANIEL FOOTWEAR

Posted 10 years ago

“I still haven't received my parcel having ordered welll over a week ago. I have waited in on three separate days and the UK Mail delivery person has either. Not turned up or has come at a differenttime slot. They have not attempted to leave with a neighbour despite both being in and there is no option to collect f I wanted to wear them last weekend and am now a week on and I still haven't seeen them. Very disappointed and will not be ordering again. The money was debited from.,y account over a week ago and I have nothing to show for it.”

Helpful Report

Posted 10 years ago

Dear Rowan, Thank you for your review. I apologise for any inconvenience caused by this matter. I have looked into this for you and i can confirm that your parcel is out for delivery today it should be delivered between 13:00 and 14:00. If you require any further information please don't hesitate to contact me via email or by phone call with the number stated below. Kind regards, Chloe Customer Service Team Tel: 0113 2426555 (ext: 201) Fax:0113 2425777 www.danielfootwear.com

Posted 10 years ago

“Never used Daniel Footwear before. Such a fabulous service will be back again. I've told friends about you too”

Helpful Report

Posted 10 years ago

Dear Siobahn, Thank you for the review. We are happy to hear that you are satisfied with your order. We hope to hear from you again. Kind regards, DANIEL FOOTWEAR

Posted 10 years ago

“Great service and quick delivery”

Helpful Report

Posted 10 years ago

Dear Elaine, Thank you for the review. We are happy to hear that you are satisfied with your order. We hope to hear from you again. Kind regards, DANIEL FOOTWEAR

Posted 10 years ago

“Excellent quality items and service received. Thank you”

Helpful Report

Posted 10 years ago

Daniel Footwear is rated 4.5 based on 5,839 reviews