Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,840 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,840 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very very disappointed with Danial Foptwear and its customer service. I was dealt with the most unexperienced staff and the item ordered was firstly wrongly sent and when corrected it had some of its contents missing. I will not be ordering from this site ever again, previously a happy customer now I will go elsewhere”

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Posted 11 years ago

dear Sidra, i apologize you were unhappy with the service provided if you sent the item back we can process a full refund as soon as we have received it kind regards, Chloe

Posted 11 years ago

“I like quality shoes and boots at affordable prices and Daniel is always the best online destination for me. I have made numerous purchases and have always been delighted with them. I've also had to return/exchange a couple of times which is straightforward - the service is great.”

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Posted 11 years ago

“Love Daniel. Bought lots of things and only had positive experiences. Particularly love you own make products. One ask - could you do your shoes in half sizes as I am a 6 and a half and they don't always fit. Still I suppose that saves me money!!!”

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Posted 11 years ago

“Excellent quality ! The shoes are bought there are comfortable ...! Absolutely love it !”

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Posted 11 years ago

“Fast delivery, love my shoe's they are perfect. Would order again from the site and recommend to my friends.”

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Posted 11 years ago

“Great service, shame the shoes didn't fit”

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Posted 11 years ago

“Excellent choice of footwear and staff always courteous and extremely helpful . Make shopping for shoes a pleasure !!!”

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Posted 11 years ago

“Sizing is on the large side. I always buy a 41 and they were huge. Exchanged for a 40 and they still fill a bit on the large side although I wouldn't want to go any smaller. Good quality leather boot if only the sizing was better”

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Posted 11 years ago

“Excellent service!! Fast delivery & a beautiful pair of Tory Burch shoes added to my wardrobe. Would definitely buy from Daniel Footwear again :).”

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Posted 11 years ago

“Ordering was good . Delivery was unreliable .parcel could have been left in a safe place but had to wait another 2 days .”

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Posted 11 years ago

“My sandals were sent to the wrong address and two weeks later I haven't had a replacement or any contact from they except from this form! Won't ever use again”

Helpful Report

Posted 11 years ago

Hi Alex, Thank you for reviewing your order. I am sorry to hear of the mistake that was made with your order. We would like to get this resolved for you by delivering the item. Could you please contact us via help@danielfootwear.co.uk to confirm whether you would like us to do this? Kind regards, Oliver Customer Service Team

Posted 11 years ago

“Perfect fit, true to size. LOVE THEM!!”

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Posted 11 years ago

“I was very pleased with the service I got The girl on the telephone was pleasant and helpful. Could not believe how quick I got my shoes, got them the next day”

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Posted 11 years ago

“I bought the Michael Korrs iPhone case and I love it.. Worth every penny!”

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Posted 11 years ago

“It is very fast and good selections”

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Posted 11 years ago

“Whilst delivery was quick and the shoes were well packed, the shoes were two different shades of blue obviously because one had been on display and the other had not. These shoes are no good and I wont be wearing them sadly.”

Helpful Report

Posted 11 years ago

Hi Martine, Thank you for reviewing your order. I'm sorry to hear that your shoes arrived in an unsatisfactory condition. Please contact us on 0113 3899 899, or via email at help@danielfootwear.co.uk, if you would like a replacement pair, as we can check the availability in our stock levels. Kind regards, Oliver Customer Service Team

Posted 11 years ago

“Great trainers fast delivery.”

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Posted 11 years ago

“i was very impressed by the overall service from Daniel footwear. I ordered the boots, had constant updates to the progress and arrived in Australia at my door in under 10 days. unfortunately the boots do not fit- and now organising to return. also impressed that inside the documentation is clear instructions on returning purchases. I will order again-just a bigger size”

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Posted 11 years ago

“perfect fit high quality very pleased”

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Posted 11 years ago

“Excellent service”

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Posted 11 years ago

Daniel Footwear is rated 4.5 based on 5,840 reviews