Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,840 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,840 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Assured delivery would be on Friday before I placed order to then be emailed at end of day to say it wouldn't called and found Chloe unhelpful then called again and spoke to man who sorted delivery for Saturday so I had to give birthday gift late”

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Posted 11 years ago

“Highly recommend.”

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Posted 11 years ago

“Love the shoes and the price! Only issue was the sizing, slightly bigger than a normal size 5”

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Posted 11 years ago

“Excellent service and staff in Livingston very efficient when I returned my purchase. Refund in my account within days.”

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Posted 11 years ago

“all absolutly perfect!!! RECOMMENDED!!!”

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Posted 11 years ago

“I recently bought some fashion trainers to wear with jeans. They look stylish and are comfy. Reduced to £25 a bargain!”

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Posted 11 years ago

“Lovely packaging :)”

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Posted 11 years ago

“The 2 pairs of shoes I ordered in the sale were delivered very quickly and arrived in perfect condition, however I then realised I had ordered the wrong size in both, I had ordered a size 4 & should have ordered a size 3. I telephoned customer service straight away and was informed how to return the items I had ordered & that the size 3 was available in both pairs of shoes and they would be put to one side for me to be sent out as soon as my returns arrived. Unfortunately I never received the size 3 shoes as they were not " put to one side " for me and had been sent to a location where they could not be retreived from, so I never received the 2 pairs of shoes. I was very disappointed about this as the shoes I had ordered were in the sale but were not exactly cheap, one pair was £69.99 and the other was £59.99 and furthermore, as I have a problem with one of my feet and can only wear a particular style of shoe ( I had already purchased this shoe earlier in the year and found it to be very comfortable) I was fed up that I was now not going to receive them and would have to embark on another epic search for suitable shoes. There was nothing else I wished to have as an alternative.”

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Posted 11 years ago

“Great price and speedy delivery, big thumbs up”

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Posted 11 years ago

“A fast, secure service with a range of very detailed photographs; buying was quick, easy and my products were tracked expertly until they arrived well packaged and safe! This is a brilliant website with some fantastic offers; I'll be sure to treat myself, family and friends with Daniel Footwear in the future!”

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Posted 11 years ago

“After visiting your outlet store at Cheshire Oaks, I regretted on leaving not purchasing a pair of Chelsea boots. I was pleased to find they were still available online. They were delivered quickly , very pleased with them.”

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Posted 11 years ago

“Initially was so impressed I emailed to thank the store. However I asked for a gift receipt which I believe wasn't provided. The shoes have been returned for an exchange again i emailed explaining they were a gift and the recipient was going away, we have heard nothing since. No acknowledgement they have been returned and no delivery of the exchange. The recipient has now gone away. They were returned on the 5th September”

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Posted 11 years ago

“Good store but unfortunately I had several consecutive order issues which changed my opinion ......”

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Posted 11 years ago

“I have been told the order refund,but I did not receive the money back even about three weeks past!”

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Posted 11 years ago

“I only recently discovered this site and am thrilled with it so far. Ordered Michael Kors street trainers that i love. Ordering, despatch, service were all excellent. I then ordered boots which were very expensive and seem to be unbranded, no name on box etc which is weird given the amount of money i paid. I certainly found that odd but i love them nevertheless and also received the same excellent service on this purchase also. So far i would recommend this site”

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Posted 11 years ago

“Really quick delivery. Very well packaged and love my shoes X”

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Posted 11 years ago

“Perfect!!! First pair didn't fit , easy return ,second pair arrive brilliant!! On line service at its best. Thank you !!”

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Posted 11 years ago

“Ordered a pair of boots and waited over a week for them to arrive. My delivery estimate was between 2 and 4 working days. When I emailed Daniel they replied saying they would look into it. As I had no idea how long that would take, I cancelled the order. There was no apology. Their online service is bad, they don't show any interest in keeping customers happy. I won't recommend this company nor will I buy from them again.”

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Posted 11 years ago

“Excellent efficient service”

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Posted 11 years ago

“A very smooth and easy process, thank you. I would prefer to have the choice of a guest login though, so you don't have toy join mailing list permanently and it saves time.”

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Posted 11 years ago

Daniel Footwear is rated 4.5 based on 5,840 reviews