Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers delivered to a completely different address , very disappointing”

Helpful Report

Posted 9 years ago

“Good quality delivery and presentation. However, flower quality was poor and the plants died within a week. Disappointing from a reputable brand.”

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Posted 9 years ago

“I was disappointed with these flowers, the bunch was pretty small and definitely not value for money”

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Posted 9 years ago

“the flowers were purchased as a birthday present, but started to die off after 2 days, Replacement flowers were sent, butby this tim ethe moment had gone.”

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Posted 9 years ago

“Disappointing for the price paid had better”

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Posted 9 years ago

“Valentines flowers arrived when expected and looked fab for about 2 days and then just wilted and died. Fair enough they did what they were supposed to for the occasion but would expect them to last a little bit longer than 2 days......”

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Posted 9 years ago

“Flowers died within 4 days of receipt of them, expected them to last longer at £41.99 even more so as they were "guaranteed" to last 7 days, won't be using debenhams flowers again.”

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Posted 9 years ago

“I must admit I was a little disappointed when I returned from my charity cycle challenge to Vietnam and Cambodia on Monday to hear that the rose and teddy that I ordered for Valentine's day had just been left at the door of my girlfriends house, even though I expressed that the delivery person needed to knock loudly. Not only that but my girlfriend also said that there was no message written on it; she had to assume it was from me. Given the amount of money it cost to deliver I feel let down.”

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Posted 9 years ago

“Bit disappointed with the flowers - not as many as shown in pictures and roses a bit beaten up. Dying after 3 days. Nice arrangement though.”

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Posted 9 years ago

“Ordered these for my mother and when they arrived some of the roses had dead petals and the others looked bashed and bruised. Tried to contact Debenhem flowers 3 times via email and contact us but have still not heard anything from them. What was delivered to my mother was not the luxury bouquet that I saw and ordered online. I am very disappointed with the service and very upset that no one has contacted me to put this right. As it stands at the moment I would not use them again.”

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Posted 9 years ago

“Overall quality of the flowers was disappointing.”

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Posted 9 years ago

“I ordered some Pink roses to arrive the Thursday before Valentines, although as soon as I put my order in I noticed that I had ordered them to arrive a week earlier than I wanted. This occurred on a Sunday night so the phone lines were open so I decided to leave a verbatim comment to be picked up by the team. Wednesday arrives and I receive an email about my order being dispatched, I left another verbatim comment but the next days the flowers arrive so I called up the customer service team and explained the situation the correct things for me and said that they would send out a complimentary replacement on the date I had initially wanted. This was very good service. (Not where my bad score derives from) When I opened the packaging and saw the flowers I had ordered I was very underwhelmed as they had already begun to wilt and weren't very nice at all. I gave Debenhams the benefit of the doubt and waited for the next bunch to arrive. Sadly they arrived in the same condition and I was embarrassed to give them as a gift. I was not very pleased with the quality of product, especially seeing the price of the item. I would not consider purchasing from Debenhams Flowers again.”

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Posted 9 years ago

“I ordered the roses and a wine to give to my partner on Valentine's Day. The roses were nice and beautiful but the wine was missing... I got the refund for the missing item but it was disappointing as my partner didn't get the wine.”

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Posted 9 years ago

“Lovely flowers bought as a gift. Lasted a day then they deteriorated after this. No good value for money”

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Posted 9 years ago

“Ordered Extemley early in advance. Flowers arrived at 6pm. What's the point? May as well have not arrived. Should give delivery slots”

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Posted 9 years ago

“Flowers arrived in a real shoddy state. Disappointed really as they are now in the bin”

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Posted 9 years ago

“Ordered for Saturday delivery. Delivered on a Friday when at work meaning they spent night in depot and had started drying out. Wouldn't use again due to this.”

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Posted 9 years ago

“I ordered flowers, chocolates and a teddy and the chocolates were not included and they did not provide alternatives, at least it arrived on time”

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Posted 9 years ago

“Dead before valentines day, poor”

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Posted 9 years ago

“Very disappointed that even after paying extra for a nominated GUARANTEED delivery date it still arrived late”

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Posted 9 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews