Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers delivered to a completely different address , very disappointing”

Helpful Report

Posted 10 years ago

“Good quality delivery and presentation. However, flower quality was poor and the plants died within a week. Disappointing from a reputable brand.”

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Posted 10 years ago

“I was disappointed with these flowers, the bunch was pretty small and definitely not value for money”

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Posted 10 years ago

“the flowers were purchased as a birthday present, but started to die off after 2 days, Replacement flowers were sent, butby this tim ethe moment had gone.”

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Posted 10 years ago

“Disappointing for the price paid had better”

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Posted 10 years ago

“Valentines flowers arrived when expected and looked fab for about 2 days and then just wilted and died. Fair enough they did what they were supposed to for the occasion but would expect them to last a little bit longer than 2 days......”

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Posted 10 years ago

“Flowers died within 4 days of receipt of them, expected them to last longer at £41.99 even more so as they were "guaranteed" to last 7 days, won't be using debenhams flowers again.”

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Posted 10 years ago

“I must admit I was a little disappointed when I returned from my charity cycle challenge to Vietnam and Cambodia on Monday to hear that the rose and teddy that I ordered for Valentine's day had just been left at the door of my girlfriends house, even though I expressed that the delivery person needed to knock loudly. Not only that but my girlfriend also said that there was no message written on it; she had to assume it was from me. Given the amount of money it cost to deliver I feel let down.”

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Posted 10 years ago

“Bit disappointed with the flowers - not as many as shown in pictures and roses a bit beaten up. Dying after 3 days. Nice arrangement though.”

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Posted 10 years ago

“Ordered these for my mother and when they arrived some of the roses had dead petals and the others looked bashed and bruised. Tried to contact Debenhem flowers 3 times via email and contact us but have still not heard anything from them. What was delivered to my mother was not the luxury bouquet that I saw and ordered online. I am very disappointed with the service and very upset that no one has contacted me to put this right. As it stands at the moment I would not use them again.”

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Posted 10 years ago

“Overall quality of the flowers was disappointing.”

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Posted 10 years ago

“I ordered some Pink roses to arrive the Thursday before Valentines, although as soon as I put my order in I noticed that I had ordered them to arrive a week earlier than I wanted. This occurred on a Sunday night so the phone lines were open so I decided to leave a verbatim comment to be picked up by the team. Wednesday arrives and I receive an email about my order being dispatched, I left another verbatim comment but the next days the flowers arrive so I called up the customer service team and explained the situation the correct things for me and said that they would send out a complimentary replacement on the date I had initially wanted. This was very good service. (Not where my bad score derives from) When I opened the packaging and saw the flowers I had ordered I was very underwhelmed as they had already begun to wilt and weren't very nice at all. I gave Debenhams the benefit of the doubt and waited for the next bunch to arrive. Sadly they arrived in the same condition and I was embarrassed to give them as a gift. I was not very pleased with the quality of product, especially seeing the price of the item. I would not consider purchasing from Debenhams Flowers again.”

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Posted 10 years ago

“I ordered the roses and a wine to give to my partner on Valentine's Day. The roses were nice and beautiful but the wine was missing... I got the refund for the missing item but it was disappointing as my partner didn't get the wine.”

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Posted 10 years ago

“Lovely flowers bought as a gift. Lasted a day then they deteriorated after this. No good value for money”

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Posted 10 years ago

“Ordered Extemley early in advance. Flowers arrived at 6pm. What's the point? May as well have not arrived. Should give delivery slots”

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Posted 10 years ago

“Flowers arrived in a real shoddy state. Disappointed really as they are now in the bin”

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Posted 10 years ago

“Ordered for Saturday delivery. Delivered on a Friday when at work meaning they spent night in depot and had started drying out. Wouldn't use again due to this.”

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Posted 10 years ago

“I ordered flowers, chocolates and a teddy and the chocolates were not included and they did not provide alternatives, at least it arrived on time”

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Posted 10 years ago

“Dead before valentines day, poor”

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Posted 10 years ago

“Very disappointed that even after paying extra for a nominated GUARANTEED delivery date it still arrived late”

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Posted 10 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews