Decor Steals Reviews

Name: Decor Steals
Address: 207 E. Blue Heron Blvd, Unit 3, Riviera Beach, Riviera Beach, Florida
Rating: 4.45

4.5 Rating 10,260 Reviews

85 %

of reviewers recommend Decor Steals

4.5

Based on 10,260 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

About Decor Steals:

Decor Steals is a daily deal site featuring 3 new home decor products every day! Our steals only last 24 hours (or while supplies last) so don't wait!

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Decor Steals 5 star review on 13th May 2024

5085

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not received these items. Sharon Sronce”

Helpful Report

Posted 2 years ago

Hi Sharon, If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 2 years ago

“Stuff appears super cute. Quality is not there.”

Helpful Report

Posted 2 years ago

Hi Kelly, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!

Posted 2 years ago

“Still waiting for my order. Next time I will shop around a little more. Found exact same product on another website cheaper. Plus free shipping. Another plus with the other website I have the option to cancel if I want.”

Helpful Report

Posted 2 years ago

Hi, If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. We do see it's going to arrive today. Enjoy your day!

Posted 2 years ago

“Although the item was cute, it arrived to the recipient broken. We are now trying to work on replacing it”

Helpful Report

Posted 2 years ago

HI Amy, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“Received my bench but couldn’t screw 2 screws in because there was no thread, they just kept turning.”

Helpful Report

Posted 2 years ago

HI Melani, We're so sorry to hear this! Our customer happiness team has sent you an email response from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“Very disappointed when I open my box 2 out of 3 planters were broken. I do like the planter but they need to be wrap better when it’s shipped.”

Helpful Report

Posted 2 years ago

Hi, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“The wood was very thin and the whole gray is pretty flimsy.”

Helpful Report

Posted 2 years ago

Hi Bonnie, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!

Posted 2 years ago

“I didn’t really like anything in this one. I am normally happy with the surprise boxes but this one was disappointing.”

Helpful Report

Posted 2 years ago

Hi Carole, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed it along to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“I ordered 2 of these lamps, 1 for my daughter and 1 for myself, to be utilized in areas where electrical cords would cause a tripping hazard. Upon arrival, one was assembled with the lamp leaning crooked to one side. I will be returning that lamp.”

Helpful Report

Posted 2 years ago

HI Margaret, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team with a photo of the item at yourbestfriends@decorsteals.com so we can make it right for you! Enjoy your day!

Posted 2 years ago

“ordered a bakers rack 9 days ago and it still has not shipped and no response to my multiple emails which is what i am most upset about.I know things could take longer to ship but at least if you hear back from the company you will feel better .Not sure if i'm getting ripped off i want to cancel my order.”

Helpful Report

Posted 2 years ago

HI Robert, Thank you for reaching out to us! We apologize for any confusion. One of our representatives replied to your request but we never heard back from you. Try checking your spam folder. It is very possible that our response has landed there. We want to take care of this for you!

Posted 2 years ago

“Overall Decor Steals has some great items.”

Helpful Report

Posted 2 years ago

Hi Lexi, Thank You for sharing your review with us. If you need assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your Day!

Posted 2 years ago

“I love the candle holders, however, I didn’t receive 3 different sizes, as I was supposed to. I received 2 small ones and one medium sized one. I sent an email and photo to decor steals, and 8 days later no response from customer service at all. This is extremely disappointing, as good customer service is everything! So, I’m giving them 2 stars, I like the candle holders, although I’d presser 1 of all 3 sizes, as advertised. And due to the no response from customer service, 2 stars.”

Helpful Report

Posted 2 years ago

Hi Lisa, Thank you for reaching out to us! We apologize for any confusion. One of our representatives replied to your request but we never heard back from you. Try checking your spam folder. It is very possible that our response has landed there. We want to take care of this for you!

Posted 2 years ago

“You are asking me to review it and I haven’t even received it yet. 😞”

Helpful Report

Posted 2 years ago

Hi Anna, If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 2 years ago

“I feel the items are not of great quality….I could have purchased the items at Big Lots… and I’m not a fan of Big Lots. Sorry… just not for me. I wish the best for your company.”

Helpful Report

Posted 2 years ago

Hi Susan, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“I ordered the spring box and I was not too happy. The only good thing in that box was the mirror. The rest is like a collection of things that nobody bought and they end up in the box. They are just ok item.”

Helpful Report

Posted 2 years ago

Hi Rosanna, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“I have never had trouble until this order. FedEx says delivery is pending. I can't log in to my decor steals account because it didn't like the format of my email!”

Helpful Report

Posted 2 years ago

Hi Karen, Thank you for reaching out to us! We apologize for any confusion. One of our representatives replied to your request. Try checking your spam folder. It is very possible that our response has landed there. If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 2 years ago

“I purchased this table to use as a coffee bar - it’s the perfect size for where I wanted to put it. The table is beautiful BUT I received the table top, shelves and legs and no hardware to put it together. When I contacted the company, they said neither they or the manufacturer could send replacement parts. We ended up having to go to our local hardware store to find parts that would work.”

Helpful Report

Posted 2 years ago

Hi Sandra, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“This candle had a wick that is so small it went out after 2 hours of being lit.. Don’t waste your money..”

Helpful Report

Posted 2 years ago

Hi Gail, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!

Posted 2 years ago

“Just ok- has a crack across the wood and looks like it was repaired or it could be the paint dripped in... not worth the money.”

Helpful Report

Posted 2 years ago

Hi Teresa, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!

Posted 2 years ago

“The mirror was pretty but does not hang straight, the plant was damaged and the leaves fall off as soon as you touched them and the trim on the runner did not match the fabric.”

Helpful Report

Posted 2 years ago

Hi Laura, We're so sorry to hear this! Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 2 years ago

Decor Steals is rated 4.5 based on 10,260 reviews