Dell Reviews

Name: Dell
Address: -, - -, Dublin
Rating: 1.18

1.2 Rating 1,092 Reviews

3 %

of reviewers recommend Dell

About Dell:

Visit Dell for Laptops, Netbooks, Tablet PCs, Desktops, Mobile Devices, Servers, Storage, Printers, Monitors & Accessories. Technology Solutions & Services. Dell PCs have the latest features and some of the best value prices in the market. Whether you are looking for the latest tablet, slim laptop performance or high powered gaming, Dell provides PCs to meet the need of every demanding customer

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trying to track a order that has been lost, no reply to e-mails or calls -worst, no customer services to speak of. Avoid dell like the plague”

Helpful Report

Posted 10 years ago

“WORST COMPANY IN THE WORLD!!! My laptop is under warranty, they had already about 9 attempts of fixing that, every time they have failed and send it back to me assuming it is working but it wasn't. They do not want to replace it for a new laptop, as I am sure this one is having some manufacturing hidden problems that probably no one will never spot and fix. So: - 9 failed attempts of fixing item under warranty - case is taking over 2 months so far and still not solved - many of their representatives just ignore my emails and left them without any reply - and much much more, but I do not have a time to describe all problems EDIT (2015/04/14): Today they had let me know politely just to f... off, it looks like 9 attempts of fixing and failing to fix that laptop was Dell's limit. So yea, I have ended with over 1.5k worth laptop as a tea pad.”

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Posted 11 years ago

“Purchased 02-12-2014 DIRECT FROM DELL PAID VIA PAYPAL - got Marks on it then chasing customer Service since then now today is 18 DAYS - No replacement they arranged - WORST CUSTOMER SERVICE EVER CALL GO TO INDIA ( SARAVANTHI SPEAKING ) AND THEY KNOW NOTHING ABOUT UK CUSTOMERS DEALING ENVIRONMENT - PLEASE PLEASE DO NOT BUY FROM DELL - I WANT REPLACEMENT WITH THE SAME MODEL I SPEND MY TIME AND MONEY ON IT NOT REFUND - NON-SENSE - AVOID - AVOID AVOID DONT BUY PLEASEE”

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Posted 11 years ago

“Just threw 2 bitch fits to two different dell customer service employees and it didn't work”

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Posted 12 years ago

“I would Suggest not to by dell products, their Customer Service is terrible. The supervisor Never call you back ... Valued Customer Not Really !!!!”

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Posted 12 years ago

“Dell computers has the worst customer service department ever in the history of customer service departments.”

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Posted 12 years ago

“Great! Dell sent me the wrong laptop. They discovered it and called me but now customer service is giving me NO service. Just want it fixed.”

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Posted 12 years ago

“Dell makes the shittiest most unreliable computers and the only thing worse than their products is their despicable customer service”

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Posted 13 years ago

“dell has THE WORST customer service I have ever experienced. I spent 75% of my cell minutes on hold trying to talk to a human being.”

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Posted 13 years ago

“Trying to order computers for a client and going through hell. Customer service is horrible. poor experience”

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Posted 13 years ago

“Take my word never buy a Dell Laptop. They have no sense of what is called as customer service.”

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Posted 13 years ago

“Get your act together. Worst customer service ever. Need to sort the customer service experience before they start losing customers!”

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Posted 13 years ago

“Dell customer service is appalling. Won't be buying a laptop from them again, ever.”

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Posted 13 years ago

“I take all the negative words back about Dell computers. The customer service I received was excellent.”

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Posted 13 years ago

“Just got off a 45 minute call with Dell "Customer Service." Might as well have just bought my own Casio keyboard to play”

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Posted 13 years ago

“#Dell Again horrible customer service. Promised new desktop today. Guess what they have no idea when I am going to get it.”

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Posted 13 years ago

“Yo @Dell, why did you delete my post on your Facebook. Is that customer service? You just ignore the issue? pic.twitter.com/3CuyZm9IgY”

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Posted 13 years ago

“Very impressed with #dell this morning! Great customer service!!!!”

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Posted 13 years ago

“- I eventually cancelled the order. - Dell advertise that the TV normally ships within 24 hours. The last delivery estimate that I got was for 18 days (it changed every week) - I finally cancelled. I ordered a laptop from them a couple of years ago and it took 3 months to arrive. Nice to see that things have improved!!! Buy somewhere else. Paul - Unbeatable.co.uk”

Helpful Report

Posted 14 years ago

“Don´t by Dell - they lie about delivery and after you have paid they tell you your goods will not arrive as advertised in stock items 24 to 48 hours! My delivery time is 3 weeks and every day it changes to a day later - bought the camera for my nieces birthday and she will receive it next year if she is lucky - Dell is a bad rep. just look at the following, In May, 2008 the New York Supreme Court ruled that Dell and Dell Financial Services "engaged in fraud, false advertising, deceptive business practices, and abusive debt collection practices". The relevant lawsuit aimed primarily[citation needed] to highlight and seek restitution for a lack of technical support given to customers by Dell. The court plans to hold further proceedings to determine how much money Dell has to pay out to customers and how much profit Dell made unlawfully, in New York.[101] Tanya Thwaite - Unbeatable.co.uk”

Helpful Report

Posted 14 years ago

Dell is rated 1.2 based on 1,092 reviews