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Dell Reviews

1.2 Rating 1,051 Reviews
3 %
of reviewers recommend Dell
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About Dell:

Visit Dell for Laptops, Netbooks, Tablet PCs, Desktops, Mobile Devices, Servers, Storage, Printers, Monitors & Accessories. Technology Solutions & Services. Dell PCs have the latest features and some of the best value prices in the market. Whether you are looking for the latest tablet, slim laptop performance or high powered gaming, Dell provides PCs to meet the need of every demanding customer

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Dell 1 star review on 8th January 2025
A Paying Customer
Dell 1 star review on 22nd January 2024
Victor
Dell 1 star review on 6th December 2022
LAV KUSH PRASAD
Dell 1 star review on 6th December 2022
LAV KUSH PRASAD
Dell 1 star review on 6th December 2022
LAV KUSH PRASAD
Dell 1 star review on 6th December 2022
LAV KUSH PRASAD
Dell 1 star review on 6th December 2022
LAV KUSH PRASAD
55
Anonymous
Anonymous  // 01/01/2019
WORST COMPANY IN THE WORLD!!! My laptop is under warranty, they had already about 9 attempts of fixing that, every time they have failed and send it back to me assuming it is working but it wasn't. They do not want to replace it for a new laptop, as I am sure this one is having some manufacturing hidden problems that probably no one will never spot and fix. So: - 9 failed attempts of fixing item under warranty - case is taking over 2 months so far and still not solved - many of their representatives just ignore my emails and left them without any reply - and much much more, but I do not have a time to describe all problems EDIT (2015/04/14): Today they had let me know politely just to f... off, it looks like 9 attempts of fixing and failing to fix that laptop was Dell's limit. So yea, I have ended with over 1.5k worth laptop as a tea pad.
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Posted 10 years ago
Purchased 02-12-2014 DIRECT FROM DELL PAID VIA PAYPAL - got Marks on it then chasing customer Service since then now today is 18 DAYS - No replacement they arranged - WORST CUSTOMER SERVICE EVER CALL GO TO INDIA ( SARAVANTHI SPEAKING ) AND THEY KNOW NOTHING ABOUT UK CUSTOMERS DEALING ENVIRONMENT - PLEASE PLEASE DO NOT BUY FROM DELL - I WANT REPLACEMENT WITH THE SAME MODEL I SPEND MY TIME AND MONEY ON IT NOT REFUND - NON-SENSE - AVOID - AVOID AVOID DONT BUY PLEASEE
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Posted 10 years ago
Hey Dell thanks for being a horrible lying company with the worst customer experience ever
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Posted 11 years ago
I have used Dell machines for years as well, but I have just had way too many lousy customer support experiences with them.
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Posted 11 years ago
top notch service from dell once again
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Posted 11 years ago
Dealing with Dell's customer service is the worst thing on this planet. Dell DellCares liars theydontcare
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Posted 11 years ago
Waited 2 months.Canceled order. No notification. Hung up on. Told to fix it my self. Just awful customer service. Horrible experience.
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Posted 11 years ago
I'm very impressed with the customer and technical service Dell offers. The technician servicing my laptop on site is wonderful.
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Posted 11 years ago
Frustrated with lack of installation support from Dell. Talk about customer NO service!!! :(
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Posted 11 years ago
This xps has been a pain in my rear for the last month but I have to thank Dell for speedy support. Can't beat it.
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Posted 11 years ago
I've been on hold for over 20 minutes now! This is becoming like Dell's customer service.
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Posted 11 years ago
am impressed with dell customer service :)
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Posted 11 years ago
DellCares Thank you so much :) This is why I love Dell, excellent customer service and A++ products!
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Posted 11 years ago
Dell = great customer service
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Posted 11 years ago
I would Suggest not to by dell products, their Customer Service is terrible. The supervisor Never call you back ... Valued Customer Not Really !!!!
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Posted 11 years ago
Just threw 2 bitch fits to two different dell customer service employees and it didn't work
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Posted 11 years ago
Dell computers has the worst customer service department ever in the history of customer service departments.
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Posted 11 years ago
Great! Dell sent me the wrong laptop. They discovered it and called me but now customer service is giving me NO service. Just want it fixed.
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Posted 11 years ago
Dell makes the shittiest most unreliable computers and the only thing worse than their products is their despicable customer service
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Posted 11 years ago
dell has THE WORST customer service I have ever experienced. I spent 75% of my cell minutes on hold trying to talk to a human being.
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Posted 11 years ago
Dell is rated 1.2 based on 1,051 reviews