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Dell Reviews

1.2 Rating 1,051 Reviews
3 %
of reviewers recommend Dell
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About Dell:

Visit Dell for Laptops, Netbooks, Tablet PCs, Desktops, Mobile Devices, Servers, Storage, Printers, Monitors & Accessories. Technology Solutions & Services. Dell PCs have the latest features and some of the best value prices in the market. Whether you are looking for the latest tablet, slim laptop performance or high powered gaming, Dell provides PCs to meet the need of every demanding customer

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Dell 1 star review on 8th January 2025
A Paying Customer
Dell 1 star review on 22nd January 2024
Victor
Dell 1 star review on 6th December 2022
LAV KUSH PRASAD
Dell 1 star review on 6th December 2022
LAV KUSH PRASAD
Dell 1 star review on 6th December 2022
LAV KUSH PRASAD
Dell 1 star review on 6th December 2022
LAV KUSH PRASAD
Dell 1 star review on 6th December 2022
LAV KUSH PRASAD
55
Anonymous
Anonymous  // 01/01/2019
Worst customer handling and after talking for around 40-50 minutes couldn't see any output from the support team.. Shame
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Posted 5 years ago
My Dell model 5767 works ok my complaint is location of activity light you can not see it to tell if disc is running thenthe way the buttonfor the DVD drawer is you can not see it and it indented to the point is is hard to get the drawer open.. There are other odd things but I will not complain about them . I had four HP models before so I will go back to them later f I need anew computer .. I had many friends working on College and Universities who all had dell that is why I bought dell but then again the college groups had repair people standing by so that is a point against dell also .. Like others I would not buy another dell . Thanks .. jim p.
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Posted 5 years ago
We bought a Dell Inspiron 15. It is the worst laptop I have ever had. It just will not connect. It just spins and spins I have wasted a week trying to get my work done. Do not buy. Do not waste your time on this junk. Dell should be ashamed for creating such cheap junk. Thank you Dell for wasting my time. Even your technology department calls this nonfunctional junk. The only thing Dell’s warranty will not cover is the processors in this junk. That is what does not work. What a waste of time. This junk is not even functional for a kid to play games on. I almost beat the thing to death on a brick wall. I am so upset with Dell, I will never trust them ever on any products. Do not buy Dell products.
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Posted 5 years ago
Hello Im starting a class action suit against dell he has a business in the united states of America and the dell India team is saying they are coperate. I have a computer i bought a year and a half ago the computer was fixed at best buy once and 4 times at dell and once in my home i reported the computer had a problem 2 weeks ago and it came back 1 month ago from repair. These people are steeling from us the us people and Michell Dell is using them to his advantage. He is the greediest man in the US and the us government is doing nothing about it lets all get together and start a class action suit agent DELL Ill be posting a website here for a list of people need your help to stop thieves that are using offshore support like DELL. Please dont forget to com back
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Posted 5 years ago
3180 Netbook... bought two and one had a bad hard drive within a day and they other stopped booting up in 6 months... still under warranty... sent back to Dell in Texas...they sent it back to me as "repaired" but was in the exact same condition (no boot-up). They took it back again and said they didn't have the parts to fix it and would send a refurb in it's place. Was even confirmed by an email from them. Never received the replacement. They think somebody cancelled the order but don't know why. I've spent countless hours on the phone with Dell about this but here I am with no netbook and no explanation. I wish I could give Dell ZERO STARS.
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Posted 5 years ago
Bought a desktop and in less than a year it was slow as heck, and I do not go on many websites, I use it for mainly photography. The start up has slowed substantially. I have a terrible time using my email because this computer has hijacked my outlook. Something happened to my Lightroom program and it cannot be fixed ON THIS COMPUTER ONLY, so it has hijacked this also. I have previously owned Dell computers but they have gone for the craps. Never again. (unless they want to replace this piece of crap).
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Posted 5 years ago
I purchased Dell Inspiron 7460 1.5 years back. Since the time I have purchased it there had been wifi connectivity problem. I called customer care so many times and all they said was to update drivers, issue didn't resolve and 1 year warranty got over. I had to travel outside and now when I have started using the laptop same issue is occuring. I am shocked to witness such a bad quality product and service from Dell. I am really going to give this feedback to all my friends and family so that they would not go through this mental harassment.
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Posted 6 years ago
waste my money to buy dell
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Posted 6 years ago
WORST laptop in the market.!! dell experion 15 3000 Windows 10 I buy this laptop I waste my money.!!! 10 minutes work I need to wait a 2 hours to getting open.! battery charge finish within 1 hour my contact no +968 79584028
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Posted 6 years ago
The worse laptop ever. I grew up in the 80's and thought Dell had established a good name, but the Dell laptop I bought was the most worthless piece of junk I have ever owned in a computer. Horribly slow, always crashing, completely undependable from the very beginning. I learned my lesson, stay away from Dell!
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Posted 6 years ago
if you are considering a dell computer "STOP" My unit, a high line PCXPS 8930, at a cost of almost $2000.00 totally crashed . The crash was a result of me allowing a Dell tech to remotely access by computer (after I had reported numerous issues) and when he finished his "repair" we booted up to a black screen. Now Dell cannot repair my unit (it's under warranty) and they refuse to either allow me to return it for a refund or replace the box. The customer service is very poor...consider a different brand
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Posted 6 years ago
First they stole 1,500 dollars from me over a SQL software buy deleting the email sent to me that had the license code. and now as soon as my warranty has expired, my computer blue screens daily, and screen will just go to black. Worst experience ever. My company will never use this worthless scam of a company again.
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Posted 6 years ago
Inferior product, very problematic, customer service is in the Phillipines and it stinks. Company is impossible to deal with. Stay away from Dell!
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Posted 6 years ago
Did not receive my desktop. It was sent to an old address. Had set up a new account and would not have put a 12 year old address in. (bought a dell at that address many years ago). Dell said I must file a police report-the police say it's not a police matter, that Dell and FEDEX should deal with it. So looks like I'm stuck with no computer.
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Posted 6 years ago
I have had an Alienware laptop for just under a year now and in that time it has started to randomly freeze almost once a week (keep in mind this laptop is over $2000). I have had at least 10 representatives investigate the laptop, and have had it sent in for repairs already. They have been helpful in a way, but this laptop is garbage and they refuse to properly address the problem which is that the laptop is garbage.
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Posted 6 years ago
XPS recurring battery problem. Although (because?) my laptop is under warranty -- I am waiting more than two weeks for a Dell technician to find time to provide support (replace defective part). This is not my first Dell laptop, but may be the last one.
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Posted 6 years ago
Awful BULLYING company, promised me my Lapton for Friday, nothing arrived and they shut for the weekend. Rang today they lied to me as I rung the Carrier who said the computer was smashed. I ordered it on the basis I got it Saturday as it's for business and had engineer set up Saturday to install etc.. Never use these liars again. Total bullying corporation, gives no fvcks.
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Posted 6 years ago
i would never buy another anything from this company!! they sell garbage computers !!!! once your computer is out of warranty even 1 day or 2 weeks !! all they want is to do is try selling you anther warranty!!! they think everyone is stupid!! got a news flash for you clowns, your not the only Game in town, Michael DELL! you should be ashamed they way your customer support? runs this business , for 149$ you lost tens of thousands of dollars of computer sales of future business, you run your business like a Dreck !!!
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Posted 6 years ago
Never again will I do business with Dell. I received a birthday $20 coupon in the mail which clearly stated it was good for and suggested brands other than Dell. When attempting to use it, it was denied. Customer service told me it was only good for Dell products despite the "Save $20 on your electronics purchase of $100 or more from top brands like Bose, Amazon, Logitech and Nest". Zero mention in the fine print about being limited to Dell brand only. I fought tooth and nail for Dell to honor it but they just keep giving the run around from one person to another, "Oh we'll put in a request to such and such". Weeks later, nothing. Worst gift ever. This isn't the first time Dell has shown shady practices. I had an XPS laptop which had a recall on the battery since it would expand and damage internals. Well, the battery damaged my motherboard and just shut off one day. They offered to replace the battery only. They claimed the battery could not have caused the damage to the motherboard. Lucky for me, my credit card approved an extended warranty claim. Once Dell returned the laptop, some buttons on the keyboard no longer functioned. They were fine before the laptop crashed on me. Again, I had to fight with Dell for them to fix it. Eventually they did after weeks of arguing but they should have covered the initial repair in the first place. I guess it was just a coincidence that both the motherboard and keyboard had issues at the same time that the battery expanded. I've had enough of Dell's shenanigans. I will not support this company in the future and would highly suggest others follow suit.
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Posted 6 years ago
Horrible customer service
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Posted 6 years ago
Dell is rated 1.2 based on 1,051 reviews